Animalsplanet Reviews 40

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a t-shirt for my nephew for Christmas & needless to say when I received it I was pleased with it. :)

Rated 1 out of 5 stars

I have been waiting for 12 weeks, and had been charged immediately. I did NOT know it was from China, as I had purposely looked up city before ordering, and it shows Indianapolis, SO continual false... See more

Rated 4 out of 5 stars

Yes, my mask did take a while to actually receive, but I am very happy with it now that I have it and glad I ordered it. They pretty much made you aware when ordering it that they are a small company... See more

3.2

Average

TrustScore 3 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I ordered a nice mug with my dogs face…

I ordered a nice mug with my dogs face on it. It arrived very quickly and is very cute. However at the same time I ordered a face mask they were advertising with same pic on it as I thought it would be cute to wear during this covid scare. However I have not received it it has not been shipped BUT I have been charged for it! I contacted the customer service and got a robotic reply saying I could not make a claim as the mask was not shipped. I did not ask for a replacement I asked where the mask was and why it has not been shipped. I asked that if they could not supply the mask they give me a refund.
this company is very difficult to contact as everything has to be done via email and takes ages to get a reply.

May 5, 2020
Unprompted review
Rated 4 out of 5 stars

Appears to be a quality material and hopefully so for this price..

Appears to be a quality material and nice screen job but it IS NOT what the picture depicted.. It appeared as though there was a dog in the pocket (real or printed pocket ) in the location of a pocket would be on a shirt.... "NOT"... It is a print of a dog in a pocket covering the whole front of the shirt.. Was expecting it to look as though the dog was in your pocket... I will keep it and give it as the gift I intended for it to be.. Shipping is normal time... Not to slow but not very fast..

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

tank shirt

When my tank shirt arrived, I showed it to my hubby and he was impressed as well with the bright coloring of the shirt and vivid printing. I would definatly order againg.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

My order was shipped quickly

My order was shipped quickly, and when I realized the size I had ordered was too big, I contacted Animalsplanet, and they immediately placed an order for a smaller size, which also arrived quickly, They were quite prompt on everything, and the shirt is really unique and will be appreciated by the person with whom I am gifting it.

January 23, 2020
Unprompted review
Show reviews in all languages. (40 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look