Annabel Jewellery Reviews 57

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, quality, and delicate designs, often noting that items exceed expectations and are well-made. Many appreciate the elegant and high-quality packaging, which enhances the gift-giving experience and makes items feel special. The delivery service is frequently highlighted for being prompt, efficient, and quick. However, some customers experienced issues with product functionality, such as rings not being truly adjustable or clasps being difficult to fasten. A few also mentioned concerns regarding delivery, specifically with packages being left in insecure locations or having incorrect messages.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its beauty, high quality, and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of items,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and fast delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and beautiful jewellery. Real efficient on the delivery Only one issue, the package had the wrong message.

Rated 4 out of 5 stars

The jewellery is lovely and very reasonably priced. The packaging was beautiful. The delivery was free but not tracked. I got to the door just as the postman was leaving my package outside the back do... See more

Rated 5 out of 5 stars

My husband got me the pearl drop earrings for my Birthday and my daughter got me the matching necklace. On opening the earrings I found the pearls on the earrings were noticably different sizes so I m... See more


Company details

  1. Jewelry Store

Written by the company

Annabel Jewellery is a UK-based jewellery brand renowned for creating timeless, meaningful pieces that celebrate life’s most precious moments. Specialising in high-quality, sterling silver jewellery, Annabel Jewellery offers a wide range of personalised gifts, from elegant necklaces and bracelets to rings and earrings. With a commitment to exceptional craftsmanship and customer service, each piece is designed to evoke emotion and be cherished for years to come. Whether it's for a milestone celebration, a heartfelt gift, or a personal treat, Annabel Jewellery’s collection brings sentiment and style together in perfect harmony.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The perfect gift

I bought the earrings as a gift and was delighted when they arrived so quickly. The box is lovely too and displays them really well. I know my friend will love them. I feel they can be worn daily or on a special occasion.

November 6, 2025
Rated 4 out of 5 stars

The jewellery is lovely and very…

The jewellery is lovely and very reasonably priced. The packaging was beautiful. The delivery was free but not tracked. I got to the door just as the postman was leaving my package outside the back door with over £100 worth of jewellery inside!

October 17, 2025
Rated 5 out of 5 stars

Beautiful jewellery competitively…

Beautiful jewellery competitively priced and very easy to order. Lovely touch with a personal message from Annabel too

September 29, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Ah thank you so much for taking the time to leave us your lovely review.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, sorted a problem for me & my daughter was thrilled with her beautiful necklace.
I will definitely be recommending
Annabel Jewellery to all my friends!

September 15, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your lovely review, we really appreciate it and very happy your daughter loved her necklace

Rated 5 out of 5 stars

Excellent service

Beautiful bangle bought for a work colleague's leaving gift. Great quality, dispatched very quickly, packaged beautifully. Quick and helpful response from the company when I had a query.

August 13, 2025
Rated 5 out of 5 stars

I absolutely love this necklace

I absolutely love this necklace! I purchased it to wear to a wedding, and the quality is immediately apparent — it shines beautifully when worn. I was also blown away by the elegant packaging, which makes it feel extra special and will look stunning on my dressing table.

August 15, 2025
Rated 5 out of 5 stars

Lovely jewellery

Lovely jewellery, nicely presented.

July 28, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your review

Rated 5 out of 5 stars

The 3 peas in a pod necklace

The 3 peas in a pod necklace for my mum is very pretty and delicate She loves it. The packaging is really high quality and delivery was prompt. Great experience

August 2, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much, we have recently upgraded our packaging so that's lovely to hear

Rated 5 out of 5 stars

Special

Would not hesitate to buy again..beautiful. good value for money and the way it was gift wrapped was excellent 👌.

July 20, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your review Sharon. We have recently upgraded all of our packaging and gift wrapping so that is wonderful to read.

Rated 5 out of 5 stars

Really nice jewellery…

My husband got me the pearl drop earrings for my Birthday and my daughter got me the matching necklace. On opening the earrings I found the pearls on the earrings were noticably different sizes so I messaged Joanne and she asked me to return them and she would send out another pair and would refund the postage. New pair now received so I am very happy with both pieces they look really nice and well made.

June 25, 2025
Rated 5 out of 5 stars

A great service

A great service. My order arrived earlier than expected and was well packaged. The necklace is lovely and exactly as described and pictured. I would definitely buy from Annabel Jewellery again.

June 30, 2025
Rated 5 out of 5 stars

30th birthday bracelet

The very pretty jewellery caught my eye for my granddaughter who turns 30 soon ! Simple but lovely design for someone who likes delicate jewellery, good packaging and gift box , ordering easy and quick delivery

June 28, 2025
Rated 5 out of 5 stars

Silver extendable ring

I was so excited to receive my parcel from Annabelle. I’d order a silver extendable ring as I struggle in warmer weather wearing my other rings and felt a little naked not wearing one. When I put the ring on I noticed 1 small gem missing, I immediately contacted Annabelle and they were swift with their reply and sent a replacement out straight away. I’m so impressed with this company that I will definitely be purchasing again. Annabelle could not apologise enough about the original ring sent out. I did contact and ask if they wanted me to return the faulty ring and I am assuming because of no mention of it that I can keep the original item also. If anyone is wondering I sent a picture of the fault on the ring. Please go check this company out as they have many beautiful items, very reasonably priced and quality is great.

June 23, 2025
Rated 5 out of 5 stars

Absolutely stunning earings

Absolutely stunning earings. Great service.
Would 100% recommend.
Thank you

June 17, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your lovely review Lisa, so kind of you and we're very happy you love your earrings!

Rated 3 out of 5 stars

Love the jewellery a lot

Love the jewellery a lot, will always buy from them, the only problem is you guys don't respond on WhatsApp, it sometimes takes a few days to hear back from you and it's a bit disappointing

June 19, 2025
Unprompted review
 Annabel Jewellery logo

Reply from Annabel Jewellery

Hi Maria, Thank you for taking the time to leave us a review. Unfortunately I think you have mistaken us for someone else as we don't have a whatsapp contact service. You can always contact us via email on info@annabeljewellery.com and we will come back to you within 24hours. We also have a website chat box but we haven't received a message from yourself on there. Please let us know if there's anything we can help with. Thank you

Rated 5 out of 5 stars

Very quick service

Very quick service, very expensive looking ring when it was a bargain. After 50 yrs marriage my wedding ring is too tight so this expandable one account perfectly for arthritis & still looks good. Thank you

June 9, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your review and so pleased you love your ring.

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