Annabel Jewellery Reviews 57

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, quality, and delicate designs, often noting that items exceed expectations and are well-made. Many appreciate the elegant and high-quality packaging, which enhances the gift-giving experience and makes items feel special. The delivery service is frequently highlighted for being prompt, efficient, and quick. However, some customers experienced issues with product functionality, such as rings not being truly adjustable or clasps being difficult to fasten. A few also mentioned concerns regarding delivery, specifically with packages being left in insecure locations or having incorrect messages.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its beauty, high quality, and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of items,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and fast delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and beautiful jewellery. Real efficient on the delivery Only one issue, the package had the wrong message.

Rated 4 out of 5 stars

The jewellery is lovely and very reasonably priced. The packaging was beautiful. The delivery was free but not tracked. I got to the door just as the postman was leaving my package outside the back do... See more

Rated 5 out of 5 stars

My husband got me the pearl drop earrings for my Birthday and my daughter got me the matching necklace. On opening the earrings I found the pearls on the earrings were noticably different sizes so I m... See more


Company details

  1. Jewelry Store

Written by the company

Annabel Jewellery is a UK-based jewellery brand renowned for creating timeless, meaningful pieces that celebrate life’s most precious moments. Specialising in high-quality, sterling silver jewellery, Annabel Jewellery offers a wide range of personalised gifts, from elegant necklaces and bracelets to rings and earrings. With a commitment to exceptional craftsmanship and customer service, each piece is designed to evoke emotion and be cherished for years to come. Whether it's for a milestone celebration, a heartfelt gift, or a personal treat, Annabel Jewellery’s collection brings sentiment and style together in perfect harmony.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ordered and received my bracelet…30th gift

Ordered and received my bracelet quickly. Good quality for a 30th birthday gift.
Wouldn't hesitate to order anything again from the website in the future!

January 13, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your review, delighted to hear you love your bracelet!

Rated 4 out of 5 stars

The diamond part of the earrings was a…

The diamond part of the earrings was a bit smaller than I expected but they are still lovely and am keeping them

January 2, 2025
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your review and feedback, we love hearing our customers thoughts on their jewellery, it helps us with future designs!

Rated 5 out of 5 stars

Absolutely fabulous products I've…

Absolutely fabulous products I've ordered, packaged beautifully presentation is perfect order was on time . 10/10

December 4, 2024
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for taking the time to leave us a review and we're delighted that you love your Annabel Jewellery!

Rated 5 out of 5 stars

Beautiful jewellery

I received the necklaces and bracelets I ordered and they are beautiful. I am so pleased with them. The quality is great, the packaging is lovely and the delivery was quick. Extremely pleased with my purchases!

December 2, 2024
 Annabel Jewellery logo

Reply from Annabel Jewellery

Thank you so much for your wonderful review, and so pleased you love your Annabel Jewellery!

Rated 5 out of 5 stars

Item hasn’t arrived!

Edit - necklace has now arrived and it’s beautiful.

Sadly the necklace I ordered hasn’t arrived. Tracking number isn’t working and no reply to my email asking what’s happening with it.

December 2, 2024
 Annabel Jewellery logo

Reply from Annabel Jewellery

Hi Joanne, Sorry to read your review, I can see your order was dispatched the day after you placed your order but appears to be running 2 days late from Royal Mail, I think this time of year they struggle to achieve their usual delivery times, huge apologies for that. Unfortunately as you did not choose a tracked service, the tracking number is a reference number which is only updated when delivery has been attempted. We did receive your email late on Sunday evening and we replied within 24 hours. If your order still hasn't turned up tomorrow please do get back in touch with our wonderful customer team who are more than happy to help. x

Rated 5 out of 5 stars

70th Birthday Gift.

I ordered earings which I had gift wrapped so unfortunately I cannot comment on the earings, however they where beautifully wrapped. Arrived safe and sound as expected.

October 16, 2024
Rated 5 out of 5 stars

Perfect

Beautiful! Perfect gift for my best friend and superb customer service. Highly recommended.

October 22, 2024
Rated 5 out of 5 stars

Pictures don't do it justice

Absolutely love my new earrings. They feel very well made, very good quality and look even better in real life! Delivery was fast as well - will definitely be shopping here again!

October 18, 2024
Rated 5 out of 5 stars

Stunning pieces of jewellery

Love love love Annabel jewellery! Such a lovely little business with some stunning pieces. Have bought for both myself and friends, and always completely satisfied! Would 100% recommend and buy again.

October 22, 2024

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