Ann's Fabulous Finds Reviews 1,665

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and accurate descriptions, often finding items to be even better in person than depicted. People frequently highlight the fast and secure delivery service, noting that items arrive well-packaged and on time. The customer service is also widely commended for being professional, communicative, and helpful, with many appreciating the personalized approach and quick responses. However, some customers expressed dissatisfaction with the consignment process, citing difficulties and delays in receiving their funds, as well as poor communication regarding these matters. A few people also mentioned receiving items with an unexpected mothball odor, and one customer reported an issue where their purchased item was sold to someone else without proper confirmation.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the authenticity and quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition of items,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping, with items often... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the professionalism,... See more

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authenti... See more

Company replied

Rated 5 out of 5 stars

Ann and her entire team are incredible- every single one of them ! I can’t thank them enough for their help and patience with my new bag purchase. They went far and beyond to make sure I was comfortab... See more

Company replied

Rated 5 out of 5 stars

Ann’s Fabulous Finds is a true gem. They are a pleasure to work with. They are honest, have integrity, and are professional but with a personal touch. They are knowledgeable and their communication is... See more

Company replied

Rated 5 out of 5 stars

My bag was beautiful just as described. Before buying they sent me quality pictures of my item. They offered professional services , fast shipping, very thankful they also offer layaway. Will buy a... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Ann's Fabulous Finds is the best source for authentic pre-owned designer handbags and jewelry. Buy, sell, & consign authentic Hermes, Chanel, Louis Vuitton.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely stellar experience!!!

Thank you very much for such thoughtful details. Your emails and handwritten thank you card were such a lovely detail.
I loved the ‘blue ribbon’ that once you cut that it’s yours, but you did that in such a fun and joyful way.
I am absolutely thrilled with my new bag. It is just perfect!
Thanks a million for everything! Businesses like yours are very few and far between in the world we live in. Would love to visit this store in person one day. A fabulous experience

May 13, 2026
Rated 5 out of 5 stars

Thank you Ann's Fabulous Finds

Thank you Ann's Fabulous Finds. I received my Prada in excellent condition. Safe and secure packaging. My Prada item is true to it's description and I love it. Will highly recommend Ann's Fabulous Finds.

May 12, 2026
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Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind words and recommendation! We are so glad to hear you love your Prada and that it arrived safely and exactly as described. We truly appreciate your support and look forward to helping you find your next fabulous piece!

Best,
Miranda

Rated 5 out of 5 stars

Perfect experience

Great item, included all original packaging and tag, well packed and shipped quickly. Can't ask for more!

May 6, 2026
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Reply from Ann's Fabulous Finds

Hi Ms. Matthews -

Thank you for taking the time to leave us a 5-star review! We hope you enjoy your purchase and look forward to assisting you with another purchase in the future.

Best,
Katie

Rated 5 out of 5 stars

Great bag

Great bag, so glad I found you!

May 5, 2026
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us a 5-star review! We hope you are enjoying your bag and are equally glad you found us. We hope to do business with you soon.

Best,
Katie

Rated 5 out of 5 stars

Beautiful bag!

Beautiful bag as described. Packaging was excellent. Wonderful experience!

May 5, 2026
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Reply from Ann's Fabulous Finds

Hi Vic -

Thank you for your 5-star review! We are delighted to have provided five-star service from packaging to the bag. We hope you are enjoying your purchase and that you wear it in good health. Please visit us again.

Best,
Katie

Rated 5 out of 5 stars

Ann and her entire team are inc-…

Ann and her entire team are incredible- every single one of them ! I can’t thank them enough for their help and patience with my new bag purchase. They went far and beyond to make sure I was comfortable every single step of the way - from their speedy communication to the endless extra pictures and videos they sent me of my new bag - the process was flawless . If you are looking to buy from them , don’t hesitate - you will be blown away by the level of professionalism , kindness and communication they provide to their customers . Thank you Ann and team - can’t wait to buy again soon :)

May 5, 2026
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Reply from Ann's Fabulous Finds

Hi Ashley -

Thank you for your kind words and 5-star review! We’re thrilled to hear that you had such a wonderful experience. Helping our clients feel confident and excited about their purchase is so important to us, and we’re delighted that the extra photos, videos, and communication made the process feel seamless for you. It was a pleasure working with you, and we sincerely appreciate your trust and support. Enjoy your beautiful new bag, and we can’t wait to help you find your next treasure!

Best,
Katie

Rated 5 out of 5 stars

Words can’t express how extremely…

Words can’t express how extremely grateful and thankful I am for my purchase but most importantly the customer service team! Excellent service from the entire company!!!

April 28, 2026
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Reply from Ann's Fabulous Finds

Hi Emanie -

Thank you for leaving us a 5-star review and calling out Customer Service. We were happy to assist you and hope you're enjoying your birthday gift.

Best,
Katie

Rated 5 out of 5 stars

Fast shipping and product in perfect…

Fast shipping and product in perfect condition ⠀⠀⠀⠀⢀⣴⣾⣷⣄⠀⠀⠀⢀⣾⣶⣷⣄⠀⠀⠀⠀⠀⠀⠀⠀
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April 27, 2026
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Reply from Ann's Fabulous Finds

Hi Denise -

Thank you for the super fun 5-star review! We hope you are enjoying your purchase.

Best,
Katie

Rated 5 out of 5 stars

Great experience

Great experience. The pieces were just as described.

April 16, 2026
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Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind words! We are so gladto hear everything arrived just as described and that you had a great experience with us. We look forward to working with you again.

Best,
Miranda

Rated 5 out of 5 stars

Ann's Fabulous Finds has been my go-to…

Ann's Fabulous Finds has been my go-to for about 6 months now. My LV bag arrived super fast, wrapped really nicely, and honestly looked better than the good condition description. Emails were answered quickly too. Kinda dangerous for my wallet, but in a good way.

February 11, 2026
Unprompted review
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Reply from Ann's Fabulous Finds

Hi Morgan-

Thank you so much for your kind words and for trusting us over the past several months, we appreciate your continued support!

We’re so glad to hear your LV bag exceeded expectations and that everything from shipping to communication has been a great experience.

We look forward to helping you find your next special piece!

Best,
Miranda

Rated 5 out of 5 stars

I love my Dinh Van 18kt ring

I love my Dinh Van 18kt ring. Authentic and fast, safe shipping. A+++

April 20, 2026
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Reply from Ann's Fabulous Finds

Hi Char -

Thank you for taking the time to leave us a 5-star review! We're delighted you're loving your ring and hope you wear it in good health and happiness. We appreciate your feedback!

Best,
Katie

Rated 5 out of 5 stars

Ann's Fabulous Finds is simply AMAZING

Ann's Fabulous Finds is simply AMAZING! I have been buying pre-loved luxury handbags from them since 2008 and they never disappoint! Everything they sell is authentic and in the most wonderful condition. Shipping is fast and the communication is outstanding! Much love to the folks at Ann's Fabulous Finds!

April 20, 2026
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Reply from Ann's Fabulous Finds

Hi Kelly -

Thank you for your incredible 5-star review! We are honored that you have been shopping with us for 18 years and have returned for more goodies, and continue to be pleased with our service. We appreciate your loyalty to our brand and always look forward to doing business together.

Best,
Katie

Rated 5 out of 5 stars

Amazing service and communication

Amazing service and communication! Above and beyond customer service experience!
Can’t wait to purchase again!

April 20, 2026
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for the amazing 5-star review! We’re so pleased to hear you had such a great experience. Our team truly appreciates it. We can’t wait to have you back again soon.

Best,
Katie

Rated 5 out of 5 stars

AMAZING EXPEREINCE WITH AFF - Louis Vuitton Turquoise Calfskin Speedy P9 Bandoulière 25

For the past several months, my wife has been searching for a teal P9 Speedy 25 from Louis Vuitton. After an extensive hunt, we finally came across Ann’s Fabulous Finds. While we were not initially familiar with her store, we did our homework and quickly found overwhelmingly positive feedback from customers who consistently praised the communication, quality of service, pricing, and absolute accuracy of the product descriptions.

I am beyond pleased to say that every word of it is true.

From the moment we first reached out to AFF, this company proved to be the consummate professionals. From the steady communication throughout the purchase and shipping process to the meticulous care taken in packaging our item, every aspect of this experience was truly top tier—best in class.

My wife and I have purchased a fair number of luxury bags and other items over the years. We have bought directly from boutiques, from major luxury online retailers, and from a number of resellers. I can say without hesitation that this may have been one of the very best purchasing experiences we have ever had.

Every part of the transaction was seamless. Every expectation was met. And Ann’s Fabulous Finds more than lived up to the exceptional reputation they have built. I could not be happier with this experience, and I would absolutely encourage anyone considering a purchase from AFF to shop with confidence. Based on our experience, I truly believe you will find the same level of care, professionalism, and quality that we did.

AFF—thank you for an incredible experience, for helping me fulfill one of my wife’s longtime dreams, and for proving that outstanding customer care still exists. I feel genuinely fortunate to have found you, and I can say with complete certainty that this will not be our last purchase. In fact, based on this experience alone, Ann’s Fabulous Finds has earned our trust and will be the first place we look when shopping with a consigner or reseller going forward.

April 22, 2026
Unprompted review
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Reply from Ann's Fabulous Finds

Hi Scott-

Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to our entire team.

We’re honored that you chose Ann’s Fabulous Finds during such a meaningful search, and even more so that we could play a part in helping you find such a special piece for your wife. Knowing this purchase helped fulfill a longtime wish makes what we do even more rewarding.

Your kind words about our communication, packaging, and overall experience are deeply appreciated. We take great pride in every step of the process, and it’s wonderful to hear that it stood out, especially given your experience with boutiques and other luxury retailers.

Thank you again for your trust and support. We’re so glad you found us, and we look forward to helping you with your next special find!

Best,
Miranda

Rated 1 out of 5 stars

Mislead by reviews

I actually used this company because of the reviews on this site and I am disappointed, more at myself than them, their consignment is not easy and they keep a lot of your $$...and you do wait a while for your $$..communication is poor, I have to keep emailing about my $$$ after they've received theirs already, I hate I am STILL dealing with this, I wish I never used this company!!!!!

April 17, 2026
Unprompted review
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Reply from Ann's Fabulous Finds

Hi Lila -

Thank you for sharing your experience. We’re sorry your consignment experience felt frustrating, and we appreciate you taking the time to provide feedback.

Our team typically responds to emails within 24 hours (and often sooner). The main times we reach out are for pricing approvals, so you have a say in how your items are positioned, and for payment verification when an item sells. That said, we understand some consignors prefer a more hands-off experience, and we’re always happy to streamline communication or skip one or both of those steps based on your preference. We are also to provide updates on your consignments when asked.

Regarding payment timing, all qualified items are paid twice monthly, on the 10th and 25th. Depending on when an item sells, and whether it’s part of a layaway, this can sometimes create the impression of a delay. Layaway is an important part of our business, but it can extend the time to final payment.

We also want to clarify how our commission structure works, as it’s designed to reward higher-value sales. For items that sell for more than $1000, we use a sliding scale:

85% on the portion of the final sale price above $3000
75% on the portion of the final sale price between $1000 and $3000
67.5% on the portion of the final sale price up to $1000

As item values increase, our percentage decreases, so the consignor benefits more from higher-priced sales.

We understand that consignment isn’t the right fit for everyone, and we’re sorry this experience didn’t meet your expectations.

Thank you again for your feedback; it helps us continue to improve.

Best,
Katie

Rated 5 out of 5 stars

Very pleasant and professional

Very pleasant and professional. Fun to work with! All promises kept for beautiful item. Will shop again. Thank you!

April 8, 2026
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us a 5-star review! We’re so glad you had a great experience. It means a lot to hear that everything met your expectations and we look forward to your next purchase.

Best,
Katie

Rated 5 out of 5 stars

Great communication and pricing

Great communication and pricing

April 1, 2026
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Reply from Ann's Fabulous Finds

Hi Jeff -

Thank you for taking the time to leave us a 5-star review! We hope you're enjoying your purchase and hope to do business with you again soon.

Best,
Katie

Rated 5 out of 5 stars

I think this was my 5th or 6th purchase…

I think this was my 5th or 6th purchase from AFF. You can feel confident about the authenticity of the items here. Their communication is outstanding from start to finish, and their attention to detail is delightfully evident in packaging and shipping. AFF is truly a hidden gem when it comes to luxury accessories.

April 1, 2026
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Reply from Ann's Fabulous Finds

Hi Rebecca -

Thank you for your amazing 5-star review! We’re honored to have earned your trust through multiple purchases, and we’re glad you’ve felt confident in the authenticity of our pieces and in the care we put into every detail. “Hidden gem” is an amazing compliment, and we’re grateful you found us. We look forward to your next purchase.

Best,
Katie

Rated 5 out of 5 stars

Chanel Card Case

My item was in flawless condition and was very attractively presented. It was a delight to receive my box and open it. Thank you, for the experience!

March 31, 2026
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Reply from Ann's Fabulous Finds

Hi Dianne -

Thank you for your 5-star review! We're pleased to know you are happy with the condition and presentation of your new card case. We were glad to see your order, and hope to assist you again soon.

Best,
Katie

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