Ann's Fabulous Finds Reviews 1,667

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of products and the overall service. Customers frequently highlight the accuracy of item descriptions, often finding products to be even better in person than depicted online. The customer service is consistently described as outstanding, with many appreciating the professional, kind, and communicative approach, including personalized notes and efficient responses. Reviewers also commend the fast and secure delivery service, noting that items arrive well-packaged and on time. However, some customers expressed dissatisfaction with the consignment process, citing poor communication and long waiting periods for their funds. A few other people also felt that some products had an unexpected odor, and one reviewer mentioned an item being sold to someone else due to a confirmation issue.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the authenticity and excellent... See more

Quality

Customers consistently note positive experiences with quality, often describing items as being in new,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and quick... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authenti... See more

Company replied

Rated 5 out of 5 stars

Ann’s Fabulous Finds is a true gem. They are a pleasure to work with. They are honest, have integrity, and are professional but with a personal touch. They are knowledgeable and their communication is... See more

Company replied

Rated 5 out of 5 stars

My bag was beautiful just as described. Before buying they sent me quality pictures of my item. They offered professional services , fast shipping, very thankful they also offer layaway. Will buy a... See more

Company replied

Rated 5 out of 5 stars

Splurged on a Black Birkin 30 in Togo, at a fantastic price point! Condition was much nicer than originally described. Layaway process was seamless, communication was fantastic and AFF answered all my... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Ann's Fabulous Finds is the best source for authentic pre-owned designer handbags and jewelry. Buy, sell, & consign authentic Hermes, Chanel, Louis Vuitton.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I think this was my 5th or 6th purchase…

I think this was my 5th or 6th purchase from AFF. You can feel confident about the authenticity of the items here. Their communication is outstanding from start to finish, and their attention to detail is delightfully evident in packaging and shipping. AFF is truly a hidden gem when it comes to luxury accessories.

April 1, 2026
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Rebecca -

Thank you for your amazing 5-star review! We’re honored to have earned your trust through multiple purchases, and we’re glad you’ve felt confident in the authenticity of our pieces and in the care we put into every detail. “Hidden gem” is an amazing compliment, and we’re grateful you found us. We look forward to your next purchase.

Best,
Katie

Rated 5 out of 5 stars

Chanel Card Case

My item was in flawless condition and was very attractively presented. It was a delight to receive my box and open it. Thank you, for the experience!

March 31, 2026
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Reply from Ann's Fabulous Finds

Hi Dianne -

Thank you for your 5-star review! We're pleased to know you are happy with the condition and presentation of your new card case. We were glad to see your order, and hope to assist you again soon.

Best,
Katie

Rated 5 out of 5 stars

Quick responses.

Quick responses to questions and the item arrived in excellent condition, wrapped as if purchased the first time.
Much appreciated.
Thank you again.

March 31, 2026
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Reply from Ann's Fabulous Finds

Hi Susan -

Thank you for your 5-star review! We're delighted you were pleased with the presentation and condition of your item and hope you enjoy it. We hope to do business with you again.

Best,
Katie

Rated 5 out of 5 stars

Super fast and easy transaction

Super fast and easy transaction, sandals in perfect condition as advertised, great experience and highly recommend vendor :-) ... many thanks!

March 31, 2026
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Reply from Ann's Fabulous Finds

Hi A very happy, long- term client -

Thank you for taking the time to leave us a 5-star review! We appreciate your long-term business and recommendation to our brand. We hope you wear the sandals in good health and happiness, and look forward to your next purchase.

Best,
Katie

Rated 5 out of 5 stars

Ann’s has been great and I will purchase again

I purchased a Louis Vuitton handbag for my wife. It was described very well and had many pictures. The surprising part of the description was, it was labeled as “Good Condition”. When I received it, it looked very good! My wife who is a little bit of a LV snob, thought it was new. Ann’s was very quick to respond to emails and shipping was very fast! I was concerned about some of the negative forums out there, but I can say, I have been very happy with Ann’s and will purchase from in the future again!

March 30, 2026
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Reply from Ann's Fabulous Finds

Hi Bob -

Thank you for taking the time to leave us a 5-star review! We are pleased to have exceeded your wife's expectations about the bag, and we hope she enjoys wearing it. We appreciate the kind compliment about our service and look forward to doing business with you again.

Best,
Katie

Rated 5 out of 5 stars

I am over the moon with the bag

I am over the moon with the bag. Better than described. I found this site by a tictok mention and I have to say I am glad I did. Also reviews were wounderful. Would like to connect with them to sell some bags. Bag bought was shipped out immediately.

March 23, 2026
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Reply from Ann's Fabulous Finds

Hi Kimberley -

Thank you for your 5-star review! We're delighted to hear you are so pleased with your purchase, and it means a lot to us that it exceeded your expectations and that your first experience with us was a great one.

We would love to help you sell your bags! Please email Customer Service at annsfabulousfinds@gmail.com to start the process, and gladly guide you through the steps.

Best,
Katie

Rated 5 out of 5 stars

The experience was great

The experience was great, and the item I received was authentic. I was a bit hesitant at first to make my purchase because I wasn’t sure if the company was legit, but I’m glad I took the chance. The process was smooth, delivery was on time, and everything arrived exactly as expected. I’d definitely feel confident ordering from them again.

March 23, 2026
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Reply from Ann's Fabulous Finds

Hi KM -

Thank you for taking the time to leave us a 5-star review! We understand the hesitation when shopping for luxury online, especially with so many options out there, so it means a lot that you chose to give us a try. We’re delighted to hear that everything, from authenticity to delivery, met your expectations. We enjoy the strong reputation we’ve built online over the years, and feedback like yours helps us continue earning that trust every day. We hope to assist you again soon!

Best,
Katie

Rated 5 out of 5 stars

Wonderful experience

Accurate description, courteous, knowledgeable, helpful team.

March 16, 2026
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Reply from Ann's Fabulous Finds

Hi Leslie-

Thank you for your thoughtful review! We are so glad to hear you found our descriptions accurate and our team helpful and knowledgeable. We truly appreciate your support and hope to work with you again!

Best,
Miranda

Rated 5 out of 5 stars
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Reply from Ann's Fabulous Finds

Hi AA -

Thank you for taking the time to leave us a 5-star review! We appreciate that you were satisfied with our shop and hope to do business with you soon.

Best,
Katie

Rated 5 out of 5 stars

Best kept secret

Fast shipping
Responsive to email
Item exactly as described

March 5, 2026
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Reply from Ann's Fabulous Finds

Hi Thien -

Thank you for leaving us a 5-star review! I love the title of your review and appreciate you taking the time to share your experience. We hope to do business with you again soon.

Best,
Katie

Rated 5 out of 5 stars

This is my go to for high end…

This is my go to for high end purchases. They have great inventory, prices are reasonable and customer service is the best, unlike other sites who often don’t even respond to an inquiry. I love that they have layaway, which provides me opportunities to own beautiful, quality, designer items.

February 26, 2026
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Reply from Ann's Fabulous Finds

Hi Kimberly -

Thank you for taking the time to leave us such an amazing 5-star review! It means so much to know we are your go-to for luxury pieces. We pride ourselves on our customer service and are delighted it has made a difference in your shopping experience. We’re glad the layaway option has helped you bring home some special designer treasures, and look forward to your next purchase!

Best,
Katie

Rated 5 out of 5 stars

Purse as described.

Purse as described.
Great communication.
Super fast shipping.

March 3, 2026
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Reply from Ann's Fabulous Finds

Hi Cuong-

Thank you so much for your kind review! We're so glad to hear the bag met your expectations and that you were happy with the communication and fast shipping. We truly appreciate your support and hope you enjoy your new bag!

Best,
Miranda

Rated 5 out of 5 stars

Beautiful bag and great communication…

Beautiful bag and great communication from the seller. The bag was just as described! I finally found my dream bag!!!

February 23, 2026
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Reply from Ann's Fabulous Finds

Hi Ada -

Thank you for your 5-star review! We’re thrilled to hear that the bag lived up to your expectations and that you finally found your dream bag with us. We hope you enjoy carrying it for many fabulous years to come.

Best,
Katie

Rated 5 out of 5 stars

The LV bracelet was a great price

The LV bracelet was a great price! Customer service was perfect! Thank you!

January 30, 2026
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Reply from Ann's Fabulous Finds

Hi Jennifer -

Thank you for your 5-star review! We appreciate the kind compliment about our customer service and we hope you're loving your LV bracelet and it is worn in good health.

Best,
Katie

Rated 5 out of 5 stars

I was nervous …

I was nervous because I had never bought a vintage purse before. To my surprise it was in fantastic condition. I will be buying from Anne’s again.

March 2, 2026
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Reply from Ann's Fabulous Finds

Hi Amy-

Thank you so much for your kind review! We’re so glad to hear that your first vintage purchase exceeded your expectations and that you’re happy with the condition of the bag. We truly appreciate your support and look forward to helping you find another special piece in the future!

Best,
Miranda

Rated 5 out of 5 stars

My wife is on top of the world

The item came and was packaged very well and exact to its description. My wife is on top of the world with her new purse. Thank you.

February 16, 2026
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Reply from Ann's Fabulous Finds

Hi Michael-

Thank you so much for your kind review! We’re so happy to hear the bag arrived safely and that your wife loves her new bag. It means a lot to us, and we truly appreciate your support. Enjoy!

Best,
Miranda

Rated 5 out of 5 stars

Responsive friendly staff

Responsive friendly staff, accurate descriptions

February 24, 2026
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us a 5-star review! We appreciate your kind feedback and hope to do business with you again soon.

Best,
Katie

Rated 5 out of 5 stars

Amazing communication

10/10 service. Will be shopping more.

February 23, 2026
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Reply from Ann's Fabulous Finds

Hi-

Thank you so much for the 10/10 review! We truly appreciate your support and are so happy you had a great experience. We can’t wait to shop with you again soon!

Best,
Miranda

Rated 5 out of 5 stars

Confirming the authencity of the items

Confirming the authencity of the items. I am please with the items and the quick turnaround of delivery

February 23, 2026
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us such a kind 5-star review! We hope you are loving your purchase, and hope to do business with you again soon.

Best,
Katie

Rated 5 out of 5 stars

Reliable descriptions

Reliable descriptions, and quick turnaround time.

February 17, 2026
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Reply from Ann's Fabulous Finds

Hi-

Thank you for your kind review! We’re so happy to hear you found our descriptions reliable and the turnaround time quick. We truly appreciate your support and hope to assist you again soon!

Best,
Miranda

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