Ann's Fabulous Finds Reviews 

1,682
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, often finding items to be even better than described and in superb condition. People frequently highlight the efficient delivery service, noting fast shipping, secure packaging, and clear tracking. The customer service is widely commended for its professionalism, helpful communication, and personalized approach, making interactions pleasant. Consumers appreciate the seamless overall experience, from detailed product descriptions and item authenticity to the availability of a layaway option. This consistent positive feedback highlights why many customers return for future purchases, finding the company a reliable source for luxury goods.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing delight over items being... See more

Quality

Reviewers consistently express satisfaction with the quality of items, often describing them as superior,... See more

Delivery service

Consumers generally report positive experiences with delivery services, highlighting fast shipping and... See more

Customer service

People report positive experiences with customer service, highlighting the unmatched professionalism,... See more

Service

Clients share positive opinions on service, consistently praising the excellent and amazing service received,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been doing business with Ann’s Fabulous Finds for about 20 years. They are professional and are more than happy to answer any questions you may have. I have never been disappointed with a purch... See more

Company replied

Rated 5 out of 5 stars

This is a 1st class company. I called to verify they were an actual working business. I was greeted on the phone by a wonderful representative of AFF who reassured me. This bag was shipped to me qui... See more

Company replied

Rated 5 out of 5 stars

I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authenti... See more

Company replied

Rated 5 out of 5 stars

Ann’s Fabulous Finds is a true gem. They are a pleasure to work with. They are honest, have integrity, and are professional but with a personal touch. They are knowledgeable and their communication is... See more

Company replied


Company details

  1. Handbags Shop
  2. Fashion Accessories Store
  3. Jewelry Store

Written by the company

Ann's Fabulous Finds is the best source for authentic pre-owned designer handbags and jewelry. Buy, sell, & consign authentic Hermes, Chanel, Louis Vuitton.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,682)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another Fabulous Find!

AFF has the most amazing luxury finds! I am both a customer and consignor. I LOVE my recent purchase of a LV Coussin PM! It arrived just as described.

April 14, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Yolanda -

Thank you for your stunning 5-star review! We're delighted to hear you're loving your Louis Vuitton Coussin PM—it’s a classic piece! It means the world to us that you trust AFF both as a customer and consignor. We appreciate your support and look forward to helping you in the future.

Best,
Katie

Rated 5 out of 5 stars

Wonderful company highly recommended

I have recently purchased a Dior bag from Ann’s. I am so happy with my purchase. The bag was better than described and I was thrilled. The entire experience from shopping to checkout to receiving my item could not have been better. I highly recommend this company for your luxury purchases.

April 9, 2025
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Reply from Ann's Fabulous Finds

Hi Judith -

Thank you for taking the time to leave us such a glowing 5-star review! We're delighted to hear that you love your Dior bag and that the entire experience exceeded your expectations. We truly appreciate your recommendation and look forward to your next purchase!

Best,
Katie

Rated 5 out of 5 stars

Great website!! Great customer service!

Anns not only has great products but also the BEST customer service!! Definitely shop here! You can find amazing designers and trust that everything is authenticated. This place is great.

March 31, 2025
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Reply from Ann's Fabulous Finds

Hi Shelby -

Thank you so much for the 5-star review! We're thrilled to hear you loved the service and felt confident in our authentication process—it's an honor to have your confidence. We look forward to serving you again.

Best,
Katie

Rated 5 out of 5 stars

Company was super communicative

Company was super communicative! They let me know when it was getting shipped, and made sure everything was packed nicely! It was described accurately!

April 7, 2025
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for the kind words and 5-stary review! We're delighted to hear that you had a smooth, well-communicated experience, and that your item arrived just as described! We hope you enjoy your purchase, and we look forward to assisting you in the future.

Best,
Katie

Rated 5 out of 5 stars

Great experience overall

Great experience overall, products are well curated, well represented and packaged. Website can be improved for sorting/scrolling items. But highly recommended site for luxury item shopping.

April 7, 2025
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Reply from Ann's Fabulous Finds

Hi RTU-

Thank you so much for the thoughtful review! We're so glad to hear you had a great experience and that you enjoyed our curated selection and packaging. We also really appreciate your feedback about the website. Thanks again for recommending us, and we look forward to helping you find your next luxury piece!

Best,
AFF

Rated 5 out of 5 stars

David Yurman earrings

I bought David Yurman earrings from AFF. I loved the customer service and full disclosure of the item. I have been buying from AFF for years. I definitely trust this company and would be again from them!

March 24, 2025
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Reply from Ann's Fabulous Finds

Hi Christina-

Thank you so much for your wonderful review and for being a loyal AFF customer over the years! We're so glad to hear that you loved the David Yurman earrings and had a great experience with our customer service. We truly appreciate your continued support.

Best,
AFF

Rated 5 out of 5 stars

Love them both. Great quality and hardware.

I recvd two bags and I have to say that I love them both. I wear the Bumbag as and everyday bag and use the other for different occasions. The Camille would be more functional if you had a match wallet to place your cards and ID. But I still love them both.

March 26, 2025
Unprompted review
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind review! We're so glad to hear that you love both bags and that the Bumbag has become your go-to for everyday use. Enjoy your bags, and we hope to assist you again in the future!

Best,
AFF

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! Easy and fast delivery! Product description 100% accurate. Love my new bag!!

March 10, 2025
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Reply from Ann's Fabulous Finds

Hi there -

Thank you so much for your 5-star review! We're delighted to hear you had an amazing experience and that your new bag is everything you expected. Enjoy your purchase, and we look forward to helping you again in the future.

Best,
Katie

Rated 5 out of 5 stars

Item was as described and arrived very…

Item was as described and arrived very quickly and was packaged securely with a kind Thank You card :) Communication was amazing as well. I know my purchase status and package movement every step of the way.
Thank you!

March 10, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind review! We're so glad to hear that you were happy with your purchase and the overall experience. It means a lot to us that you appreciated the secure packaging, communication, and little touches.

Best,
AFF

Rated 5 out of 5 stars

Ann's is top notch

Ann's handbags are always great quality, just as described or nicer. They are packed with care to protect the bag. I feel confident that my pre-loved bag is authentic and they have extremely great customer service!

February 24, 2025
Rated 5 out of 5 stars

Great customer service with timely…

Great customer service with timely communication!

February 17, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Shannon-

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service and communication. We truly appreciate your support and look forward to assisting you again in the future!

Best,
Miranda

Rated 5 out of 5 stars

Wow, i love them

Wow! My purse is perfect! So is the wallet! They arrived super fast and were very well protected. I will for sure buy from Ann's Fabulous Finds again!❤️

February 3, 2025
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Reply from Ann's Fabulous Finds

Hi Stacey -

Thank you for your 5-star review and for your amazing feedback! We're so happy to hear that you love your purse and wallet, and they arrived quickly and safely. We appreciate your support and look forward to assisting you with your next purchase!

Best,
Katie

Rated 5 out of 5 stars

LV Murakami White Multicolore Porte Monnaie Plat

Purchased a beautiful LV multicolore wallet and had a great experience during the buying process. Shipping was very quick and received within 3 days. I reached out because I had a question about the location of the date code and I got a response quicker than I expected. Will definitely continue to buy from AFF!

January 27, 2025
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Reply from Ann's Fabulous Finds

Hi Alicia -

Thank you so much for your 5-star review! We're happy you've had a great experience and that your LV Multicolore wallet arrived quickly. We strive to provide prompt and helpful service, and we're glad we could assist with your question. We look forward to helping you find more beautiful pieces in the future—happy shopping!

Best,
Katie

Rated 5 out of 5 stars

Purchased my dream bag !!

Purchased my dream bag !!! First 2025 purchase well worth it. !

January 24, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-
Congratulations on your dream bag! We're honored to be part of your first big purchase of 2025 and thrilled to hear it was well worth it. Enjoy every moment with your new bag, and we can’t wait to assist you again in the future!

Best,
AFF

Rated 5 out of 5 stars

Will Definitely Order From Ann's Again

Packed well with lots of material. Even included a Thank You note. Arrived one day early. Although this Birkin is pre-loved it is in awesome shape. Minor damage to a couple of the orange box corners but overall everything is in great condition! Saving up for a Kelly and will order from Ann's again.

January 30, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Kenna-

Thank you for your wonderful review! We're so happy to hear that your Birkin arrived safely and that you're pleased with its condition. We always strive to provide a special unboxing experience, and we’re glad you appreciated the extra touches.

Best,
AFF

Rated 5 out of 5 stars

Highly Recommend …

Ann's responds quickly when you ask questions. They work with you to complete your purchase, they track your package, and insure you receive it. They are awesome! Shout out to Katie! You did an excellent job.

January 29, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Karen -

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. I am delighted to know I assisted in helping your smooth and seamless purchase. We appreciate your support and look forward to assisting you again in the future!

Best,
Katie

Rated 4 out of 5 stars

Watch

Watch was beautiful and as described, and I appreciated the Fed Ex delivery.. shipping time was as described over all a good e periane

January 27, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi MLB -

Thank you for your kind review! We're thrilled you love the watch and that our shipping met your expectations. We always strive for a 5-star experience, so if there’s anything we could have done to make it perfect for you, we’d love to know! Your feedback helps us continue to improve, and we truly appreciate your support. Enjoy your timepiece!

Best,
Katie

Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish. Love AFF.

January 27, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi there -

Thank you for your 5-star review! We're thrilled to hear you had a great experience, appreciate your support, and look forward to serving you again!

Best,
Katie

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered two LV items. One item was incorrectly listed on the website and I was sent the incorrect item. Katie promptly responded, gave me return instructions, returned what I paid for the item and immediately sent me a $100 store credit. The other item was exactly as described and I love it! I am definitely impressed with this company!

January 16, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Lindsay-

Thank you so much for your kind words and for sharing your experience! We're so glad Katie was able to assist you promptly and make things right with your order. It’s wonderful to hear that you’re happy with your second item and that we’ve earned your trust. We truly value your support and look forward to helping you find more treasures in the future. Thank you again for choosing us!

Best,
AFF

Rated 5 out of 5 stars

Customer service is great… when I call…

Customer service is great… when I call I get an immediate response.. you are more than gracious with your payment plans.. the items are always in good condition and packaged with care..

January 6, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Latoya -

Thank you for your kindness and your 5-star review! Your business means a lot to us, and we are thrilled we can offer a pleasant shopping experience. We look forward to next time!

Best,
Katie

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