AnnualTravelInsurance.com Reviews 

6,192
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers had a great experience with this company, consistently sharing positive feedback regarding their travel insurance policies. Customers frequently note how simple the website is to navigate, making it exceptionally easy to secure competitive prices and the right level of coverage without any hassle. Consumers also appreciate the helpful customer support, noting that queries are answered clearly and quotes are delivered in a straightforward manner. However, some people mentioned frustration with automatic renewals, pointing out issues when trying to cancel or when unexpected charges occurred after requesting otherwise. Some reviewers were not happy with lengthy terms and conditions or experienced difficulties with poor phone service that caused dropped calls.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting that policies offer great value,... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is easy to... See more

Service

Reviewers highlight positive aspects of service, noting that staff are attentive and handle everything very... See more

Subscription

Consumers find subscription experiences to be ambiguous with strongly conflicting views. Many reviewers... See more

Value for money

People report positive experiences with value for money, highlighting competitive rates and great levels of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more

Company replied

Rated 4 out of 5 stars

I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more

Company replied

Rated 4 out of 5 stars

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

Company replied

Rated 4 out of 5 stars

As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.

Company replied


Company details

  1. Travel & Vacation

Written by the company

AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(6,192)

238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy process for travel insurance

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

February 10, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi

Thank you for taking the time to leave a review.

Kind Regards
Zuzanna

Rated 5 out of 5 stars

always been very efficient and…

always been very efficient and competitive in the past ,now I'm 70 it has increased a lot so will probably shop around next year

December 9, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Gary,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great service

Great service. Renewal easy and straightforward

December 3, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Michael,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Easy transaction

Easy transaction, pleasant staff

November 28, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Phil,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 4 out of 5 stars

Overall very good.

Overall very good.

October 28, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Ian,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Renewed insurance again

Great service.

November 10, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Miss Wright,
So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!
Kind regards,
Temi.

Rated 5 out of 5 stars

Good Service

Thank you for a consistently good service.

September 21, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Graham,
Thanks for trusting us and taking the time to share. We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Temi.

Rated 5 out of 5 stars

Happy to renew

Happy to renew

November 5, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Fiona,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Dean.

Rated 1 out of 5 stars

Impossible to claim without ombudsman

Our issue was over a claim. The insurance underwriter were Euroins and both they and Annual Travel were appalling. In June 2024 we claimed for missed flights from USA due to thunderstorms. Initially they demanded repeat info to stuff we had already sent, then total silence. We went to the Ombudsman who also failed to get a response from them fir 9 monrhs of trying. Eventually 2 weeks ago the Ombudsman awarded us our money and compensation, in total all less than £2k ( it was the principle as much as anything) but 18 months of struggle after a stressful enough trip home. Havd heard they will pay but nit received it yet. Compare this to a missed port on a recent cruise where the insurance money from that insurer, was in our account within a week. Dreadful service. Multiple phonecalls repeating the same information time and time again before silence. I would never use again

November 5, 2025
Unprompted review
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi jean,
We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.
Kind regards,
Dean.

Rated 1 out of 5 stars

Absolutely crazy price increase & took payment despite request to turn auto renew off previously

Absolutely crazy price increase £115 last year up to almost £200 this year! No claims & no medical history for husband & I.

On top of this they took the payment almost 2 weeks before renewal date. This despite me telling them over the phone last year that I did not want auto renewal on. They confirmed it was off, so why have they taken payment ?This is not the first time they have done this.
I am really annoyed that they have charged me for something I didn’t agree to, yet again. I await a swift refund!

October 30, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Joanne,

Thank you for sharing your experience. We’re genuinely sorry for the inconvenience and frustration caused by the unexpected price increase and the early payment, especially after you requested auto-renewal to be switched off.

We have sent you an email confirming that we we’ve now cancelled your policy and issued a full refund. The funds should appear in your account within 3–5 working days.

We appreciate your feedback and are committed to improving our service. If you need any further support, please reach out to us directly.

Kind regards,
Rahul

Rated 5 out of 5 stars

No long wait for telephone being…

No long wait for telephone being answered. Pleasant lady on phone answered my questions and dealt with renewal. All good. Been with them for many years

October 28, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Linda,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very helpful consultant completed my…

Very helpful consultant completed my policy renewal by phone. The renewal was immediately confirmed by email.

October 22, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Bridget,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.

Rated 5 out of 5 stars

Very clear instructions on the website…

Very clear instructions on the website and easy to follow.

October 15, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Vincent,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.

Rated 5 out of 5 stars

Very clear and easy to understand

Very clear and easy to understand

October 13, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Michelle,

We're happy to hear that our explanation was clear and easy to understand. Thank you for your positive feedback!

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy to navigate via email.

Easy to navigate via email.

October 13, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

We're happy to hear that our email navigation was easy for you. Thank you for your positive feedback; it means a lot to us.

Rated 4 out of 5 stars

Very clear and concise information from…

Very clear and concise information from helpful advisor.

October 10, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Tracey,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Very helpful

Lorna was really helpful in resolving my query and had everything sorted very quickly.

October 1, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Ruth,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.

Rated 5 out of 5 stars

great value

l found website simple to use and was not full of small print was so painless for me to navigate and buy insurance and also really good price

October 8, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Patrick,
Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!
Kind regards,
Dean.

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Although you never know how good any insu is until you claim🤞I won’t have the need.

October 8, 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
Kind regards,
Dean.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look