A&N Luxe Label  Reviews 

287
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I bought a dress from them back in early May. I’ve sent them 3 emails since then, tried calling the number they have listed up on their website, and even tried texting and calling their WhatsApp numbe... See more

Rated 5 out of 5 stars

Good communication Order came really fast Garment was in beautiful condition We had been advised by company well to make sure to drop one size according to body measurements as product used stret... See more

Company replied

Rated 1 out of 5 stars

This company is the sister company to ALAMOUR THE LABEL SO PLEASE BE CAREFUL both these companies are disgraceful the way they treat their customer. ******BUYER BEWARE******** I would say I h... See more

Company replied

Rated 1 out of 5 stars

DO NOT BUY FROM HERE. I ordered a dress two months ago, and it still hasn't arrived, even though it should have a long time ago. I have tried e-mailing them several times, but they haven't even replie... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Prom, Formal & Bridal Label designed in Australia. Ships worldwide. Tag us to be featured #ANLUXE See real customer photos on our customer instagram page https://www.instagram.com/anluxebabes/


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2.7

Poor

TrustScore 2.5 out of 5

287 reviews

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2.7

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(287)

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Rated 5 out of 5 stars

Agata sequin gown

My gown Arrived ahead of schedule and was absolutely amazing. The fit was perfect and I honestly felt so beautiful and amazing in it. 😍

November 13, 2020
Unprompted review
A&N Luxe Label  logo

Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Agata Gown;
https://anofficial.com/products/agata-gold

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Amazing!!

Great dress and quick delivery!
Overall great, I love it

November 12, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Sample gown!

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Dress arrived quickly

Dress arrived quickly. Exactly as described and seen in photos supplied. Beautiful quality. Highly recommend.

October 22, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Ciara Gown;
https://anofficial.com/products/a-n-luxe-ciara-sequins-gown-red

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

I was abit nervous at first buying this…

I was abit nervous at first buying this dress online but I was not dissapointed my daughter absolutely loves it and I cant wait to see her where it for her formal thank you for such an amazing product

October 14, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Estafania Gown;
https://anofficial.com/products/estafania-beaded-tulle-gown-baby-blue

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

The Emelia gown I ordered came earlier…

The Emelia gown I ordered came earlier than expected, it was made very well and I am very pleased with the outcome, can’t wait to wear for my wedding day !

October 9, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Evelia Sequin Gown;
https://anofficial.com/products/evelia-sequin-gown-white-1?_pos=1&_sid=47a0c7225&_ss=r

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 4 out of 5 stars

I purchased a dress that was on sale

I purchased a dress that was on sale, really pretty good material however, its so frustrating that there was no description about the dress and when it arrived, i found out the waist had no zipper. It made it difficult to get into and out of, so i now have to get it altered and put a zipper in the waist :( other than that it is a really pretty dress.

October 8, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We will take this on board for future sale gowns. We are, however, glad you loved your gown!

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Fast Shipping, Great Quality & Color

I ordered my engagement dress from this site and it went viral. The dress arrived earlier than expected and was breathtaking. The color was vibrant and the quality was great. I’m 5’6 160 and ordered a large; I did not need any alterations. I will order again for my wedding.

October 2, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved the experience with us.

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

My daughters formal dress was perfect…

My daughters formal dress was perfect 😍. Communication was great and turn over time was better than I expected. Would definitely recommend.

September 21, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your custom Lili Sequin Gown;
https://anofficial.com/products/lili-sequin-gown-silver

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 4 out of 5 stars

Dress colour is different

The delivery time was perfect, and the customer service is excellent. Although the colour of my gown is drastically different to the photograph. The photograph shows a pink gown, and my dress is more of a purple/dark pink with champagne glitter. I could understand if it was similar in colour but it is a drastically different colour. I have held off leaving a review as I thought it may have been the lighting, but have viewed the dress in multiple lighting and I am getting the same colour. Other than that, great material and great service.

September 16, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your feedback.

We are sorry to hear you were unhappy with the colour of your gown purchased.

Please email our customer care at info@anofficial.com so we can look into this further!

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

So happy with the dresses I got!

September 16, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved the experience with us.

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

NO REGRETS

NO REGRETS! I absolutely recommend you to buy your dresses in this beautiful shop. I’m so in love with their customer service they are amazing. I even wish I could be they model so that I can advertise they beautiful dresses but hopefully in future I can. LOVE A&N ❤️ Definitely giving them 5 star ⭐️ rate

September 10, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Ciara Sequin Gown;
https://anofficial.com/products/a-n-luxe-ciara-sequins-gown-red

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Thanks A&N Luxe

Very happy with service, dress and everything! Let’s hope Formal will go ahead now so she can actually wear it! 🤞😀Many thanks!

September 8, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Perla Shimmering Lace Gown;
https://anofficial.com/products/perla-lace-gown-red

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Omg this dress is beyond beautiful!

Omg this dress is beyond beautiful!! I didn’t expect it to be so perfect! Couldn’t believe the quality!
Slightly see through with white panties but otherwise gorgeous! Delivery was on time despite COVID!

September 8, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved the experience with us.

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

The most beautiful gown!

I bought the Zerlina gown for my year 12 formal and it was absolutely worth every dollar that I spent on it. The craftsmanship was impeccable, not a stitch or sequin out of place and it fit perfectly, (true to the size chat). One thing that people may want to be cautious about is the shipping time. I live in Australia and it still took about a month to ship to me, but mind you they make these garments to order and of course the current pandemic doesn't make things any easier. Personally, I had no issues with the shipping time, but people may want to be aware that they should order well in advance. This dress is absolutely beautiful and it made my formal that much more special. Thankyou so much for making such beautiful dresses!

September 7, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Zerlina Sequin Gown;
https://anofficial.com/products/zerlina-sequin-gown-emerald

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

where do i start=]

where do i start, i was in a Dilemma back in july when i purchase a dress online from a different vendor long story short i recieved the dress and was mortified on how bad it was...look nothing like picture,fell apart just ugh! i was angry about it i was duped into buying a crap dress! . i needed a dress for my upcoming birthday party in September and thought i found the perfect gown to be honest i was just gunna go to any radom mom and pop Boutique store or even Davids braidals to find something( first place hated all their gowns(mom and pop) and David braidal's way too expensive and didnt like any of their gowns either)... then i found A&N...i kid you not the angels were smiling down on me knowing ill be happy with them and i am...the dress, the customer service,the care everything about this company and the dress did i mention the dress, just perfect...couldn't ask for anything better! they took care of me from day one and stayed in contact with me even when i was concered about this one gown whom i fell in love with, i wanted it custmorzied because i was nervous about the cut and they where willing to do all that and more. I end up staying with orginal dress style because i was press for time since my bday party right around corner and i need it asap. everything was just smooth sailing the lovely ladies that work there talked to me on the phone daily, Communicated via email as well as another calling app any means possible. they walked me through the perfect size to pick [ i live in America they're in Australia] different time zones so i personally can't be there to try on the gowns Or be measured They walked me through on how to make sure I am happy with the dress and the fitting which comes in so many variety of size's from the tiniest of tiny where I fall to the nice and voluptuous curvy which they do carry and I think that's awesome! I absolutely find this company phenomenal! I cannot wait for my birthday party so I can boast pictures in my beautiful Queen like dress. I am definitely going to be the center of my venue party and I have only but them to thank for giving me my Cinderella moment. I feel like every girl should feel beautiful and this company does deliver that moment and feeling! I will continue to do business with them for future occasion's; willingly. I cannot thank them enough for what they have done. so don't hesitate and definitely get your gowns from them they will take great care of you! did i say how beautiful the dress is....gurrrl!!!!!!!<3 go look for yourself=]

August 31, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Iza Sequin Gown;
https://anofficial.com/collections/spain-collection/products/iza-sequin-gown-rose-gold

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

The sizing guide is very accurate

The sizing guide is very accurate, The dress came early and fit perfectly ❤️

August 31, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Layali Gown;
https://anofficial.com/products/layali-lace-gown-navy

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

AMAZING dress and easy process

Such an easy process and this amazing dress came earlier than promised! :)

Easy to get the train extended as well!

August 25, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your custom Lilana Gown;
https://anofficial.com/products/lilana-sequin-gown-white

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Quality is very nice and fits perfectly

August 25, 2020
Unprompted review
A&N Luxe Label  logo

Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Rosalin Gown;
https://anofficial.com/products/rosalin-sequin-gown-silver

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

A&N were very helpful getting back to…

A&N were very helpful getting back to me when I asked them about my order. During these COVID times there was a bit of a delay with postage but it was out of their hands. There was a two week delay but they were very helpful, understanding and contactable at all times. The gown itself is absolutely beautiful. LOVE LOVE LOVE IT! Would definitely order from them again. The amount of work that went into the gown is visible. Thank you so much.

August 25, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Estafania Beaded Gown;
https://anofficial.com/products/estafania-beaded-tulle-gown-baby-blue

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

Rated 5 out of 5 stars

Shipping was fast

Shipping was fast. Quality of dress exceeded my expectations. I love the checklist that comes with the dress as well, knowing that someone checked over the dress to ensure know mishaps before shipping is reassuring.

August 24, 2020
Unprompted review
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Reply from A&N Luxe Label

Hi Lovely,

Thank you for your lovely feedback.

We are pleased to hear that you loved your Armanah Gown;
https://www.alamourthelabel.com/products/armanah-sequins-mermaid-gown-emerald

We are excited to have you purchase from us again ❤️

Kind regards,
Customer Care
A&N Luxe Label

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