Answering legal helped me land clients that I otherwise could have missed. As a solo practitioner, I'm always on the go and I can't always directly answer the phone even though I wish I could. I reali... See more

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About Answering Legal
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Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.
Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.
In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.
In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.
Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Contact info
120 Lake Avenue South, Suite 12, 11767, Nesconset, United States
- 16318104403
- joe@answeringlegal.com
- answeringlegal.com
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HORRIBLE PEOPLE
I spoke to the owner, Rob a few years ago and he somehow made me feel very uncomfortable while discussing my law firm and its needs to him. You have a truly a remarkable ability. Good job. Stay away from him. Also- very aggressive sales people keep calling us constantly after we told them dozens of times to stop, their reply was "Remove yourself from Google if you don't want to be called." or "There is nothing you can do to make us stop calling you."
Happy with the service
Happy with the service. Clients and potential clients are complementary of my receptionist. If there is an issue, the customer service is responsive and immediate.
I LOVE Answering Legal
I LOVE Answering Legal. They get the information that I need accurately, politely and without delay. They forward calls to me and when I am available, wherever I am, I can speak with a potential client. Best of all, I know my clients appreciate the 24/7 availability!
Excellent Service
Excellent Service. vey polite with clients. Follow instructions to the letter. The service is well worth the cost.
They are flat out great.
Highly Recommend...
I have been nothing, but pleased with the services provided by Answering Legal. The operators are knowledgable, courteous, and an asset to my business.
Having Answering Legal is like having…
Having Answering Legal is like having my own employees taking care of me. I am constantly amazed at the feedback from the clients who appreciate the way they are treated on the phone and the personal attention paid to each caller. I am totally satisfied with this company.
I am very pleased with Answering Legal.
Extremely professional
Extremely professional, consistent handling of incoming calls. Highly recommended!
Great service!
Answering Legal provides exceptional service. I have used them for my law firm for nearly 6 years and have no intention of switching to anyone else any time soon.
Pretty rock solid
Pretty rock solid. Been with them almost ten years and in all that time there was one screw up and it was when there office back east was in a tropical storm, so pretty much doesn't count.
Answering Legal has been a great…
Answering Legal has been a great service provider. Calls are promptly directed to my cell and clients are easily "patched in". If I am unable to answer the call, the service sends both an email and text with all needed information. The folks answering the calls are polite and well spoken. Happy with this service!
The receptionists at Answering Legal…
The receptionists at Answering Legal always handle our calls professionally. What sets them apart is their exceptional customer service. During power outages and throughout the COVID crisis, Answering Legal stepped up to make sure we were covered!
Efficiency and Convenience make Answering Legal a perfect fit
I find the service to be a convenient and reliable way to ensure I never miss a call, and with the texting and emailing of all caller information, I can easily coordinate returning my customers' calls in a timely fashion. Absolutely essential for remote work.
Staff acts professionally
The staff is professional when answering the phone. They ask the right questions and respond to requests respectfully.
Excellant service.
After 4 years
After 4 years, I can report that Answering Legal has always proved reliable, personable and professional. A great value compared to other similar services.
Great answering service
I have used Answering Legal for a couple years now and they are amazing. I don't have a lot of intake needs, so I know they have a lot more capability than I'm using, but I just want my clients/potential clients to talk to a real person when they call. Answering legal captures the information I need to return a call, sends it to me in a text and email, and my clients and/or potential clients never know they were talking to a call service. Great service and great price. Thanks!
I have used the services of Answering…
I have used the services of Answering Legal for about three years now. With 24/7 service and instant notifications by text and email, I never miss a call. Both colleagues and clients have complimented me about "the nice lady who answers your phone." With no contract, their billing and charges are completely transparent. I cannot speak too highly of their services.
Great service!
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