Answering legal helped me land clients that I otherwise could have missed. As a solo practitioner, I'm always on the go and I can't always directly answer the phone even though I wish I could. I reali... See more
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I am really happy to be working with Answering Legal. Just finished the two-week trial and signed with them today. Other answering services do not compare. The staff understands the practice of law... See more
We just signed on for service at our Estate Planning and Probate law firm. The process has been extremely simple to navigate. This company is very receptive to feedback and great at communication with... See more
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We have had some current clients not be thrilled about the number of intake questions to get to us, but overall, a great service and has caught lots of new clients for us that would have moved on with... See more
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Company details
About Answering Legal
Written by the company
Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.
Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.
In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.
In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.
Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Contact info
120 Lake Avenue South, Suite 12, 11767, Nesconset, United States
- 16318104403
- joe@answeringlegal.com
- answeringlegal.com
4.6
Excellent
117 reviews
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Great Service!!!
I have a solo law practice in Missisisppi and have limited staff. Answering Legal has been a life saver in allowing me to get all of my incoming calls answered timely and efficiently. The screeners are very courteous and respectful to our clients. The additional added feature of text and email notification is also a plus. I would highly recommend them to anyone needing reasonable answering services.
Andy
November 12, 2020
Interesting niche so that people…
Interesting niche so that people answering do not have to answer a call to a plumber on one call and a lawyer the next. It makes for a more seemless answering service.
November 12, 2020
Always prompt and professional
Always prompt and professional. Provides me the vetting information needed to speak intelligently to my client or future clients.
November 12, 2020
These guys are fantastic
These guys are fantastic! I highly recommend you add them to your team!
November 12, 2020
Great service
Great service. Quick to send text and email with client information. Clients believe they are talking to my secretary. I highly recommend Answering Legal to any solo practitioner
November 12, 2020
Super professional
Super professional, polite to all my clients and prospective clients, prompt and thorough. All around extremely happy with the service.
November 12, 2020
I have been a customer of this company…
I have been a customer of this company since its start up years ago. They provide excellent quality service. My clients all respond favorably when I ask them how my "receptionist" is doing. I would highly recommend their services.
November 11, 2020
Caring about follow up in urgent…
Caring about follow up in urgent matters separates an answering service from an answering machine. Vetting solicitation calls in Covid-19 times saves a lot of time every day
November 10, 2020
Been with the company for years
Been with the company for years. Great service and value.
November 10, 2020
Answering Legal is like having your own…
Answering Legal is like having your own in-house receptionist with all the professionalism and courtesy.
November 10, 2020
Answering Legal has proven to be very…
Answering Legal has proven to be very helpful. They deliver accurate messages with little delay
November 9, 2020
I have been using Answering Legal for…
I have been using Answering Legal for over 5 years. To my recollection there have been very few hiccups or missteps. What I like most is there quick response to any questions or concerns I may express. As to clients, I can't remember when I have had a complaint by any of my clients or prospective clients regarding their service.
November 9, 2020
I’m very happy with this company
I’m very happy with this company. I always get all my messages through text and email and they follow my instructions with regard to patching in calls directly that I have requested. I would highly recommend this company. Thank you Scott Schweiger attorney-at-law
November 9, 2020
Honest and reliable
Honest and reliable. All you can ask for in an answering service. Highly recommend
November 9, 2020
I've been using this service for over…
I've been using this service for over three years. Their personnel are polite and well-trained, and convey my messages accurately. I have also received several compliments from my clients as to the courtesy extended by the persons answering my calls. A very responsive, solid service!
November 9, 2020
Great place to work with
Great place to work with! Very courteous staff and always get my messages on time.
November 9, 2020
Great Service!
November 9, 2020
A Happy Customer
My experience with them after about a year and a half is almost totally good. Though from New York, my southeast Texas clients think that they're being helped by southern ladies and the occasional gentleman. Like me, they are on duty 24/7. I find their prices most reasonable. Highly recommended.
November 9, 2020
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