Answering Legal Reviews 

Reliable and fairly priced. A great company that has not let me down.

Gavin

We are very happy that we use answering legal, they are professional, courteous and add value to our practice.

Great service which adds to my bottom line!

The answering service is top notch. My clients could not be happier when they talk to a professional and friendly voice on the other end.

24/7/365 coverage. All personnel speak Spanish as well as English. They get it right and are dependable. I have been with this company for many years and have never had cause to complain.

I’ve been with them for years and am very satisfied. I highly recommend.

Service is great when they answer the phone. But it seems that half the time I let the phone ring through to them I'm not getting the promised quick answer of 2 rings or less. Lately it's been much worse. I've been letting it ring through more and more and I'm beginning to think about how much money this service might be costing me in call dropoffs. Looking for a new provider.

I would not do business with these guys in a million years. They engage in high pressure sales tactics that are disruptive to law firms.

Answering Legal is great and has freed me up from distractions as a solo practitioner. They can capture new clients and relieve you of the burden of always having to answer the phone.

I have been using answering legal for roughly 5 years now... best decision I have ever made. As a solo practitioner answering legal gives me exactly what I need. When I'm in court and cant get to the phone, answering legal takes a perfect message and lets me know immediately via email and text. When it is 2am and a client calls regarding a pressing issue... answering legal will always take a message and let my client know I will get back to them at the first available opportunity. As a solo practitioner, im not sure I could do what I am able to do without the help of answering legal. Not only does answering legal take great messages, but the staff also listens to my clients and makes them feel as if they are talking to dedicated office staff. Answering legal has made a huge difference in my ability to not only service my clients, but also maximize my time and efficiency, which results in happier clients and increased profitability for my practice.

Lifesaver of a service. I'm a sole practitioner who doesn't have time to wait by the phone. Nice service at nice price.

They do a great job answering out overflow and after-hours calls. I have heard many compliments from my clients that they are very nice and professional on the phone.

For a solo practitioner like myself, answering legal is a great partner.

This is a very good service, especially for a solo practitioner. The operators are very police and professional, and the messages are for the most part concise and understandable. Occasionally they get a name misspelled, but I suppose that is to be expected. I also have one client tell me they had difficulty understanding the operator. However, the great majority of my clients tell me that they had very good experiences.

I have been impressed when I am the office, but still receive calls from Answering Legal, advising that someone is on the line who needs to speak with me. That's what for. Unfortunately, there have been times when Answering Legal has intercepted the call before the phone has even rung in my office. I was under the impression that Answering Legal is there if we don't pick up in the office.

Otherwise, the service is excellent.

Very professional service which helps to keep all of my messages coming to me. Couldn’t operate without it!

Great product, potential and existing clients love to speak with a live person 24 hours a day. Answering Legal allows my firm the ability to respond to my client's needs, 24 hours a day, 7 days a week.

This service has been a God-send for me; I have been a solo practicing criminal defense lawyer for 20 years and, with no receptionist, I have lost many potential new clients over the years. With Answering Legal's ability to (a) try to patch me in to potential new clients, and (b) sending me an instant text message and email alerting me to that possible new client, my business has been booming.

I got the service for the free trial, with every intention to get the trial and cancelling.

I have been with them ever since! It has done nothing but alleviate my phone time. The operators are professional and courteous. I wish I had this service before.