Lost and Found Shipping Service Reviews 

I left my bangle at security in Istanbul Airport and was devastated as it is precious to me.
Lost and Found were absolutely fantastic and sorted everything out from locating the bangle, verifying and arranging courier ID for personal collection and then shipping to me in the UK.
I would highly recommend them, they were fast, reliable and efficient. I am so grateful, thank you!

Genuinely reliable service for recovering lost items. I lost my iPhone in Antalya Airport on 27th May 2026. I was in contact with Fatih, who recovered and posted my phone back to me, arriving at my address in North East England 1 week after it was lost. They are willing to send identification, are transparent and true to their pricing (my recovery was £150 all in, without any additional costs at customs)… and they do not ask for payment upfront.

Importantly, Fatih was quick to respond and patient with my skepticism. I was sent photos of my recovered phone and given a genuine UPS tracking number before payment was requested.

Good English communication and it is clear that they handle valuable goods with care. Service was cheaper than two plane tickets in my case, and I was able to avoid a substantial inconvenience.

Excellent service overall, they are very trustworthy in my experience!

They lead you step by step throuhg the process, answer very quick and keep in touch until the end.
I hope, I won't need this Service ever again. But if, I would choose them definitly again.
Thanks for bringing my watch safly home to me.

I really appreciated the service this business provides. Such a big help for those in need of getting their lost items back, making the difficul process much easier. My items were collected a few days after contacting them, and the process was smooth and quick. My gold jewelry made its way back to me and I am very grateful for this service!
If you lost something in Istanbul, this is the right team for you!

My son lost his tablet at Antalya Airport, and thankfully it was handed into the airport’s lost and found. Unfortunately, as a busy parent, I wasn’t able to travel back to Turkey to collect it.
That’s when I found Fatih, and honestly, he was a lifesaver. He recovered my son’s tablet and arranged for it to be sent back to me within a week.
This tablet held so many precious memories of my children, so having it safely returned to my hands meant everything to me. I’m incredibly grateful for his help and the service he provided.
I would highly recommend this service to anyone who has lost an item
Once again Fatih and his team are super heroes 👏
Thank you guys for amazing customer service

After four long months of thinking my phone was gone for good in Turkey, I finally have it back in Cairo all thanks to this incredible courier service who went above and beyond in every possible way.

From the very beginning, Fatih guided me on how to recover my lost phone and all through he was patient, understanding, and completely committed to helping me recover something that felt impossible to get back. He dealt with delays, logistics, and countless complications, yet never once made it feel like a burden. His communication was constant, reassuring, and professional throughout the entire process.

What really stood out was his kindness and integrity, he treated my situation with genuine care, not just as a job. It’s rare to come across someone so dedicated and trustworthy.

If you ever need a reliable courier who truly follows through no matter how difficult things get, I cannot recommend him enough. I’m beyond grateful for his help and wouldn’t hesitate to trust him again.

Thank you for turning a stressful situation into such a positive experience. My application goes to the entire team for all their efforts. Thank you.

Wonderful experience with this company, professional, fast, punctual. My hand luggage was taken unintentionally by another person and was left in the lost and found. They picked it up as quickly as they could and sent it to me via UPS to Macedonia. Because of them I have my suitcase in my hands again. Thank you to the whole team, especially to the sub-contractor Fatih!

I left an iPad on a charter flight and Fatih and the team made retrieval a painless process. Great communication and transparency, I am a satisfied customer!

We had a very positive experience with the Lost and Found Shipping Service. From start to finish, they were attentive and involved throughout the entire delivery process. I highly recommend them to anyone who wants to have their valuable belongings shipped from the airport in Istanbul.

Thank you very much to Lost & Found — everything was handled quickly, and we received our suitcase!!

We were so satisfied with overall process. Very clear guidelines and very supportive team. They were so approachable and answer the queries on time!

My name Bhaveshbhai I left my hand bag Istabul Airport your employee pick up my bag Frome lost and found office and ship with USP also very honest about money I have cash they very oñest send my money also . nothing stolen from my bag including my money

Great service. Great communication. Fatih helped with filling out airport forms and making sure they were correct so that the lost items could be collected easily and without delay. Items were picked up at airport lost and found and shipped the same day. I am very happy with the service.

The staff made the recovery of my wallet very easy. Simple online payment for the service and excellent communication throughout. Top notch service.

I lost my AirPods at the airport and only realized it when I got back home. Since the lost and found office couldn't arrange shipping, Fatih took care of it very thoroughly. He picked up the device, packed and shipped everything to Germany, and also handled the necessary customs documents. Overall, perfect service and very personalized communication. And all at a very fair price. I can highly recommend him.

Brilliant service. Fatih was incredibly responsive, provided updates and went above and beyond by wrapping my headphones in bubble wrap and deflating the random football in my rucksack to minimise shipping cost. Great job.

Excellent service, fast, quick shipping and well packaged, I highly recommend. Great communication. Thank you to the whole team.

I had left my laptop at Antalya Airport and contacted Lost & Found Courier Services to arrange collection and shipment to Poland.

The communication was clear and responsive throughout the entire process. They organized the pickup, handled the documentation, and provided tracking details once the parcel was shipped. The laptop arrived safely and well packed.

There were additional customs clearance fees in Poland, which are determined by local authorities and outside of the company’s control. Apart from that, the service was handled professionally and with care.

Overall, I appreciate the effort put into recovering and returning my property, and I’m glad everything was resolved successfully.

Always available and with quick response. Losing a bag at a foreign country is tricky, but Fatih made it really simple, he gave a trustworthy impression right from the start, and proved that impression to be right. I recommend

We got excellent help with retrieving a lost bag. Great guidance through paperwork and transport options!
Can highly recommend!