Anthony Betts Motor GroupReviews 

2,307
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making the car buying process smooth and stress-free. Many highlight the excellent customer service and after-sales support, noting that their queries were answered and they felt valued. The overall service provided is frequently described as efficient and well-managed, with a focus on transparency and a no-pressure sales approach. Reviewers appreciate the user experience, including unhurried test drives and cars being well-prepared for pickup. However, some people were dissatisfied with inconsistent information and poor treatment, citing issues with car availability and conflicting excuses.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the outstanding and faultless experience from... See more

Product

Consumers express high satisfaction with the product, often describing vehicles as looking new and being... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professionalism,... See more

User experience

Clients share positive opinions on user experience, with many describing the car buying process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more

Company replied

Rated 5 out of 5 stars

Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more

Company replied

Rated 5 out of 5 stars

I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even hon... See more

Company replied

Rated 5 out of 5 stars

Our buying experience was the easiest path I have ever experienced. No pressure sell just honest & efficient interactions with Ifti Khan. We bought an electric Corse E and the test drive experience wa... See more

Company replied


Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Motor Vehicle Dealer
  4. Suzuki Dealer
  5. Used Car Dealer

About Anthony Betts Motor Group

Written by the company

Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide. We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money. Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.

href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE

RAC Approved Dealership

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service. As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(2,307)

335 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service, no hard sell

I bought a car on Saturday from Andrew. It was the best car buying experience I've ever had. I had a distance to travel and he was able to answer key questions about the car in advance of my visit, and prepare all documentation. On the day I was able to test drive and there was no 'hard sell' on extras like at some places. Great service and I would thoroughly recommend.

March 21, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks for your custom James and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Very helpful

March 9, 2026
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Great to hear Mrs Shaunessy. Many thanks for your business and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Ifti was great to deal with

Ifti was great to deal with. been using him to purchase 3 cars now. always super fast and responsive to my requests. will use again

March 19, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks for your custom Mike and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

No words can really describe how…

No words can really describe how absolutely incredible my experience was purchasing and collecting my beautiful new car. I was originally dealt with by Simon the Sales Manger and then introduced to the Salesperson, Andrew, who was outstanding throughout, explaining everything fully and making sure I understood every step from start to finish, what a credit to your business. Thank you to the both of you, absolutely love my new car

March 19, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Many thanks for your custom Debby and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Good company overall

There was a few issues at the time of collection but not all the dealerships fault but over the past few days piotr resolved the issues and i would recommend this company with how quickly they resolved the issues

March 17, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your custom Adrian and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Great service

I've purchased 3 Suzuki Swifts and have been extremely pleased with the whole process. We have dealt with Ifty Khan each time and have found him to be extremely helpful, professional and knowledgeable.

March 12, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Many thanks for your business and the 5 Star Review. Your repeat custom is highly valued Caryn. Enjoy your new car.

Rated 5 out of 5 stars

Fast efficient service.

Fast efficient service.

March 1, 2026
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Reply from Anthony Betts Motor Group

Great to hear Carol. Many thanks for your custom and the 5 Star Review. Both are greatly appreciated.

Rated 5 out of 5 stars

Andrew was fantastic from start to…

Andrew was fantastic from start to finish, i can not reccomend this garage and andrew higher.

March 13, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Great to hear Daz. Many thanks for your business and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Anthony Betts

I have now purchased four vehicles from Anthony Betts. Each time I have found the experience extremely satisfying. In particular this current purchase was dealt with by a knowledgeable & helpful car salesperson (Piotr G). Would recommend to family & friends in the future.

March 10, 2026
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Reply from Anthony Betts Motor Group

Many thanks Mr Hitchings for your business and the 5 Star Review. Your repeat custom is highly valued. Enjoy your new car.

Rated 5 out of 5 stars

Professional service

Robert was helpful and efficient but not a pushy salesman . He sold the car by acting professionally and gaining credibility .

March 11, 2026
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Reply from Anthony Betts Motor Group

Great to hear Mr Philip. Many thanks for your business and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Great personal service

Great personal service

March 6, 2026
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Reply from Anthony Betts Motor Group

Great to hear Mr Bamfordn. Many thanks for your custom and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Favourite place for cars

I can not recommend Anthony Betts more! They look after their customers and ensure they leave happy.
I have got my past 3 cars from here and each and every time they go above and beyond. Their communication throughout the process was great and kept me updated.
This time Simon and Piotr looked after me and made sure the process was stress free and everything I wanted and more. My favourite car dealers for sure, I will be back.

February 24, 2026
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Reply from Anthony Betts Motor Group

That's great to hear Katie. Many thanks for both your continued custom and the 5 Star Review, both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Great customer service

Ifti Khan treats customers with great respect. listens to your needs and budget and doesn't oversell. He is not pushy, everything is explained.
The service department customer service is also excellent from sorting operator errors to servicing.

March 9, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

That's great to hear. Many thanks for both your custom and the 5 Star Review, both are much appreciated.

Rated 5 out of 5 stars

Car Service

The person who collected my car for service was very polite and professional. I got my car back on time.
Thanks for that.

February 19, 2026
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Reply from Anthony Betts Motor Group

Many thanks Ann-Marie, for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

From my first visit to view the…

From my first visit to view the available cars, Ifti Khan was polite, knowledgeable and gave great advise

March 6, 2026
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Reply from Anthony Betts Motor Group

That's great to hear Gloria. Many thanks for both your business and the 5 Star Review, both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Good communication

Good communication. Service completed on time and provided a good courtesy car. Car looked immaculate when returned.

March 5, 2026
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Reply from Anthony Betts Motor Group

Many thanks Alf, for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Very nice people and work was completed…

Very nice people and work was completed in good time considering there was an emergency during the time I was there.

February 25, 2026
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Reply from Anthony Betts Motor Group

Many thanks Stuart, for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Thank you Martin and Adrian

Thank you Martin and Adrian

March 6, 2026
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Reply from Anthony Betts Motor Group

Many thanks Mr Walker, for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

All good

All good. Service carried out quickly. Courtesy car very reasonably priced.

March 2, 2026
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks Mrs Rowe, for both your custom and the 5 Star Review. Both are much appreciated.

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