Anthony Betts Motor GroupReviews 

2,307
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making the car buying process smooth and stress-free. Many highlight the excellent customer service and after-sales support, noting that their queries were answered and they felt valued. The overall service provided is frequently described as efficient and well-managed, with a focus on transparency and a no-pressure sales approach. Reviewers appreciate the user experience, including unhurried test drives and cars being well-prepared for pickup. However, some people were dissatisfied with inconsistent information and poor treatment, citing issues with car availability and conflicting excuses.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the outstanding and faultless experience from... See more

Product

Consumers express high satisfaction with the product, often describing vehicles as looking new and being... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professionalism,... See more

User experience

Clients share positive opinions on user experience, with many describing the car buying process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more

Company replied

Rated 5 out of 5 stars

Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more

Company replied

Rated 5 out of 5 stars

I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even hon... See more

Company replied

Rated 5 out of 5 stars

Our buying experience was the easiest path I have ever experienced. No pressure sell just honest & efficient interactions with Ifti Khan. We bought an electric Corse E and the test drive experience wa... See more

Company replied


Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Motor Vehicle Dealer
  4. Suzuki Dealer
  5. Used Car Dealer

About Anthony Betts Motor Group

Written by the company

Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide. We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money. Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.

href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE

RAC Approved Dealership

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service. As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(2,307)

335 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful, car was ready on time. Great experience

January 29, 2026
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks Ian for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

We have used Ifti for several years…

We have used Ifti for several years now. We recently purchased our 8th car from him.
We love the hassle free, no hard sale, honest approach.
We wouldn’t buy a car from anyone else!

January 30, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks Emma for your continued business and the 5 Star Review. Both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Welcoming

Welcoming, attentive and good customer service

February 10, 2026
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Reply from Anthony Betts Motor Group

Great to hear. Many thanks Mrs Green for both your business and the 5 Star Review. Enjoy your new car.

Rated 5 out of 5 stars

Excellent service.

Very helpful throughout the whole transaction.

February 12, 2026
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Reply from Anthony Betts Motor Group

Great to hear, many thanks Andree for both your custom and the 5 Star Review. Enjoy your new car.

Rated 5 out of 5 stars

New Swift

Helpful with deciding purchasing options because once I’d had a test drive I knew I had to have a new Swift.😃

February 12, 2026
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Reply from Anthony Betts Motor Group

Many thanks Alison for both your business and the 5 Star Review. Both are greatly appreciated, enjoy your new car.

Rated 5 out of 5 stars

The support from the team was…

The support from the team was remarkable, and the pricing was transparent. I'm extremely satisfied with the job done on my car.

February 12, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Great to hear, many thanks for both your custom and the 5 Star Review.

Rated 5 out of 5 stars

Very good experience buying a second…

Very good experience buying a second hand car through this dealership . Andrew was very professional and friendly throughout the whole process . Would recommend.

February 11, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Great to hear. Many thanks for your business and the 5 Star Review. Both are greatly appreciated, enjoy your new car.

Rated 5 out of 5 stars

Merc CLA

Seamless transition from enquiry through to purchase. Always helpful and returned calls when promised. Great comms throughout and I couldn’t be more happier with my Anthony Betts experience.

February 6, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your business and the 5 Star Review Mr Ray. Both are greatly appreciated, enjoy your new car.

Rated 5 out of 5 stars

Very helpful

The battery went on my swift and they fitted me in the same day waiting a couple of hours

Very helpful

January 28, 2026
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Reply from Anthony Betts Motor Group

Many thanks for both your custom and the 5 Star Review Fiona. Much appreciated.

Rated 5 out of 5 stars

Pleased with Purchase

There was no pressure to purchase the car we were interested in. A comprehensive explanation of the functions and features of the vehicle was given by Andy Hobbs, who also advised us of all the additional products we could purchase with the car: such as scratch damage cover and RAC additional cover.

January 27, 2026
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks for your business Paul and the 5 Star Review. Both are greatly appreciated, enjoy your new car.

Rated 5 out of 5 stars

Awesome

Great service from Ifti Khan. Professional, helpful and polite. Made the purchase of my used Suzuki a speedy and smooth process. Can't fault.

January 27, 2026
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Reply from Anthony Betts Motor Group

Great to hear Simon. Many thanks for your business and the 5 Star Review, both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Long time customer

Long time customer. I have had the pleasure of the team at Anthony Betts looking after my cars for over a decade now. Their service and after sales service is exceptional. Shout out to Martin and Andy for recent MOT and warranty service.

January 8, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your continued custom it is much appreciated, as is the 5 Star Review.

Rated 5 out of 5 stars

Ideal

I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even honest enough to say their trade in prices for my old vehicle weren't competitive and recommended a place which gave me an extra £2k. I had Andrew Hobbs who was fantastic, overall a very pleasant experience

January 30, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Great to hear Greg. Many thanks for your business and the 5 Star Review, both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

A dealership I can trust

Friendly polite attentive as always. Four years of satisfaction with both the car and the dealership

January 31, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your continued custom Mr Stephenson it is much appreciated, as is the 5 Star Review.

Rated 5 out of 5 stars

Car Service

As always Wade and Andy in the service department were amazing. Car was serviced really quickly and professionally. Always use Anthony Betts as I know they will do an exceptional job.

January 19, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your continued custom Nick it is much appreciated, as is the 5 Star Review.

Rated 5 out of 5 stars

Very helpful.

Very helpful.

January 22, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your custom and the 5 Star Review Peter. Both are greatly appreciated.

Rated 5 out of 5 stars

Have used many garages in my 60+ years…

Have used many garages in my 60+ years of driving.
Vast majority show keen interest and endeavour to make a sale..
Nothing wrong with that, 100% acceptable
Anthony Betts gave me very good service after full payment for my car.
If the service continues I see no reason to go anywhere else..

January 7, 2026
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks for your custom and the 5 Star Review Derek. Both are greatly appreciated.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Clear pricing. Very happy with the work carried out on my vehicle.

January 21, 2026
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Many thanks for your custom and the 5 Star Review James. Both are greatly appreciated.

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