Antique Vault Reviews 53

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent in every way! Exceptionally professional expert, with wide knowledge and excellent contacts. The highest prices are secured. I would definitely use them again. Extremely satisfied.

Company replied

Rated 5 out of 5 stars

I am so grateful to have found Michael. I was so worried about being scammed or treated like someone who wouldn’t understand. That didn’t happen on any level on any occasions we spoke. I was treated w... See more

Rated 5 out of 5 stars

Antique Vault have recently sold a number of paintings for us at auction. Despite the difficulties of the current lockdown we received much more money than we were expecting. This is due, in no sma... See more

Rated 5 out of 5 stars

Michael is easy to work with - he explains clearly and gives reasons behind his opinions. He is so courteous and prompt in all his communications. A few years ago he sold some Belleek ware for me and... See more

Company details

  1. Art & Antiques
  2. Jewelry Appraiser

Written by the company

Quick, Easy and Free. Online art, jewellery and antique valuations for Sale Purposes. Find out the value of your antiques for free. Valuations for legal purposes such as probate and insurance can be arranged for a set fee. United Kingdom only.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Honest and trustworthy

Recently contacted Michael to value a piece of furniture from my late father's estate. He offered honest valuation and at no time tried to rip us off or pull the will over or eyes. Would recommend to anyone needing his services.

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly service

Even though none of the items I asked Michael to look at for me were not valuable, the service I received was professional, helpful and friendly. If I ever need a valuer in the future I would definitely use Antique Vault.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company, excellent service...

Antique Vault have recently sold a number of paintings for us at auction. Despite the difficulties of the current lockdown we received much more money than we were expecting. This is due, in no small part, to Michael's* expertise and hard work promoting the painting online prior to the auction. As ever, he went above and beyond to provide us with an excellent service! I can't recommend Antique Vault highly enough to anyone looking to sell their prized antiques. Thank you!
*of Antique Vault

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Antique Vault were very helpful and…

Antique Vault were very helpful and professional in my quest to sell some jewellery.
Having previously been an experienced valuer at one the of the country’s best auction houses, Michael of Antique Vault gave me the assurance that the items were valued and presented for sale accurately.
I was informed how and where the jewellery was to be advertised and how much time the process would take.
The auction went well and I received the payment within the time frame I was promised.
I would certainly use them again for their expertise and trustworthiness.

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

Initially Michael said that it was…

Initially Michael said that it was going to take 6 days to complete the valuation at our home. This then went down to 2 days and on the day of the valuation he and a valuer from KR auctioneers took less than a day. I provided them with an inventory of all the objects at home both in an xcel and paper copy. Unfortunately against to what we agreed before the day of the valuation instead of charging us for one day that he came to value, he charged us for 6 days as he said that he spent 6 days to check all the items. This is not true at all as if he would have been an expert he would surely not need an extra 5 days of checking things at home at a cost of £2500. Apart from that he made several mistakes in the report that I pointed out to him and refused to rectify them unless I pay him extra. To this point I have no alternative but to take the matter further in court.

January 21, 2021
Unprompted review
Antique Vault logo

Reply from Antique Vault

Dear Mr. Cassar,

Kings Russell Auctioneers, one of our partnering auctioneers have abided precisely by the letter, including sticking precisely to our stated price quotation that we submitted to the Court.

The court which has engaged our services, and whoin fact is the client has found no objections.

Naturally we have communicated your actions to your Wife's divorce solicitor.

Regards, Michael MacDonald.

Rated 5 out of 5 stars

Michael was able to provide a helpful…

Michael was able to provide a helpful valuation on a piece of local artwork almost instantly and there was no pressure or expectations put on me, just some friendly helpful advice. Would recommend to anyone.

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent advice from Michael McDonald who was…

Spoke to Michael McDonald who was incredibly kind and helpful with my inquiry about an antique door. Really grateful for information and advice given out of kindness. Was able to point me in the right direction without fee. Highly recommend getting in touch with queries about antiques and valuation.

November 21, 2020
Unprompted review
Rated 5 out of 5 stars

Antique valuation

I asked for a valuation of an antique table and sent in photos. I received honest and sincere advice over the phone from Michael, who was very helpful in answering all of my queries.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service I couldn't fault

Brilliant service, very quick sale and pay out for my gold. Best prices achieved at auction for all other items. very professional service. One I would highly recommend.
Thank you so much

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Gorgeous Antique Brooch

I ordered a brooch to celebrate becoming a Freeman. Antique Vault was knowledgeable about the item and responsive to messages. The sale and delivery went smoothly and I was very happy with the item. Would use again!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy and efficient service.

I contacted Antiques Vault for a valuation and received it within minutes! I found Michael to be very knowledgeable and had discovered further information about my pieces (some original children’s illustrations) that would probably have taken me hours to google.
Michael offered to contact collectors and put the items in an auction, providing an efficient service, taking care of all the details and promoting the sale to get the best possible price. Who knew accessing the world of antiques and collectibles could be so easy? I can’t fault Antiques Vault for providing a personal and trustworthy service. Thanks!

September 12, 2020
Unprompted review
Rated 5 out of 5 stars

Michael contacted our charity shop and…

Michael contacted our charity shop and offered help with valuing and gave me a useful contact. Contact provided us with some beautiful furniture which we were able to sell almost immediately .He is extremely approachable and willing to share his expertise.

September 11, 2020
Unprompted review

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