Apeer Doors Reviews 

124
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I made a simple enquiry and was then bombarded with sales emails, which left me non the wiser. The thought of actually reading emails has been overtaken by Ai, I am still waiting for the answer to m... See more

Rated 3 out of 5 stars

Quality of the product is really good. We ordered two apeer doors, however the second door came in a good 20cm too wide. While they are rectifying the problem, this whole fiasco has delayed the remain... See more

Rated 4 out of 5 stars

Door looks great, aperture left for cat flap is correct size. 1 star removed as the Door has required adjustment 1 month after fitting because the door stopped closing! Had to call out fitters to adj... See more

Rated 5 out of 5 stars

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features. Early days but looks like it should last a long time and due... See more

Company details

  1. Door Manufacturer

Written by the company

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Contact info

3.7

Average

TrustScore 3.5 out of 5

124 reviews

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3.7

All reviews

(124)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

The best out there

No other doors like it. So many colours. Gave my specific RAL code and wasn't a hassle. Good solid door, safe and secure. Totally DRAFT FREE.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

My Apeer door was well worth the wait.

The Apeer composite door was ordered from from HHI Bangor. I am very satisfied with the style, quality, security and fitting of the door. The installer took time and care and made a first class job.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

We have our 2nd Apeer door fitted in my…

We have our 2nd Apeer door fitted in my inlaws house, the differnce in sound, draught & heat is remarkable.
great peace of mind with the high security locks & triple glazed toughened glass. Installed by qualified fitters makes for smooth locking & operation.

November 22, 2021
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thanks for your feedback Damian, its great to hear our doors are making such a difference!

Rated 5 out of 5 stars

Front door

Stylish and great quality modern door love it highly recommend

November 21, 2021
Unprompted review
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Reply from Apeer Doors

Thanks for your feedback Karen, and for the 5 stars!

Rated 5 out of 5 stars

new composite front door…

Recently had a new composite front door fitted that was manufactured by this firm and it is amazing. Its so much better than our previous pvc door and definitely more secure. The choice of designs and colours are endless. I would recommend these doors to anyone who wants a door tailored to their tastes and not just the run of the mill pvc options

November 20, 2021
Unprompted review
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Reply from Apeer Doors

Thanks for the 5 stars Seamus and for your feedback. Our Apeer doors will perform so much better than your previous uPVC door.

Rated 5 out of 5 stars

Apeer doors

Absolutely delighted with my new Apeer door, love the colour which has enhanced the appearance of my property. Have had so many compliments and requests for information from a variety of people.

November 20, 2021
Unprompted review
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Reply from Apeer Doors

Thanks Shirley, we are delighted to hear you are enjoying your new Apeer door.

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to installation. So many positive comments from passers-by. Would highly recommend.

November 19, 2021
Unprompted review
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Reply from Apeer Doors

Thank you for your feedback Kieran, its great to hear your new door is attracting comments from passers by!

Rated 5 out of 5 stars

New Apeer Front door

I had my Apeer Door fitted by a company from Loughborough who were fantastic they took the pain out making a difficult decision - 70 mm double rebated triple glazed - my neighbours are impressed on how it looks. A great experience I would recommend

November 18, 2021
Unprompted review
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Reply from Apeer Doors

Thanks for your feedback Neil, hope you enjoy your new door for many years to come!

Rated 5 out of 5 stars

Like your door mate!

Have a Silka door fitted to my home. It was fitted about eighteen months ago, and in that time not only has it been totally weatherproof and given us a feeling of absolute security, but you know you have chosen well, when even the postman says “like your door mate!”

November 18, 2021
Unprompted review
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Reply from Apeer Doors

Thank you for your feedback Peter, glad you are enjoying your new Silka door!

Rated 1 out of 5 stars

New Apeer door, awful experiance

We had a new composite door from Apeer installed end of June 2020 and in just over a year we have had no less than 5 replacement doors from Apeer for this door! Initial problems with 1st door included the letter box not being actually sealed which lead to flooding after a heavy downpour of rain ruining brand new curtains in the process, then we had the door bouncing back, after numerous calls and a few Apeer engineer visits, we where advised the door was bowed by 2.5mm however after many discussions and a visit by an Apeer rep it transpired the door was actually bowed by more than 6mm..now ensues the saga...multiple calls chasing this to be resolved, in short here are the issues:

Door 2: 3 fitters turn up to fit the door after waiting about circa 4 months, take door number 1 out, start to install door number 2 only to find out that the guys in the factory have made the door the wrong way around and placed the 4 windows on the opposite side to the original. The fitters very apologetic, John, Ali and Ricky are 3 gentlemen and brilliant at what they do, if they ever call to you they are great lads.

Door 3. After several weeks of delays our 3rd door arrives with a fitter called Kristoff, again another gentleman and good at what he does, unwraps door 3 infront of us only for us to notice that this door has big chips out of it on every corner, poorly finished on every side and not correctly sprayed, however the windows where now on the correct side, anyway door had to be sent back again apologies from Apeer and another door ordered.

Door 4. another few weeks and numerous phone calls chasing, Kristoff arrives with the door, unwrapped it before we allow it to be fitted, to our shock and horror it is actually door 3 that is just resprayed over, to the point the same chips where not even attempted to be fixed just resprayed over, and no attempt to smooth the poor finish. we where actually in disbelief, so that was sent back again more apologies from Apeer

Door number 5. Eventually arrived in Mid September 2021, after being allowed to carefully inspect the finished door, Kristoff again is the fitter and as i said previously an utter gentleman, door fitted expertly by him, and 2 months since the fitting we are hopeful there will be no more issues with this door.

On the balance this has been a highly frustrating time trying to get our initial imperfect below standard door issue resolved...would I recommend Apeer...from current dealings I would say NO and would strongly recommend that anyone that is getting an Apeer door to make sure they check it all over before this door is fitted but this has also been a disheartening task that we felt that we where the ones having to go back and forth chasing our door looking for information. when we asked for a gesture of good will, all they offered was an extra year on the warranty...a year we already wasted a year on trying to resolve so that was a bit poor.

When you decide on a new door and they are not cheap you don't expect to have to go through all these issues. would advise to do research on other issues before committing to buying Apeer.

November 12, 2021
Unprompted review
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Reply from Apeer Doors

Hi Pierce, thank you for taking the time to write this review. We appreciate your feedback and we have added new quality checks at final inspection. We have also added a one-year extension to your warranty. Thank you for your kind comments on our fitting team and we will certainly pass these on.

Rated 5 out of 5 stars

I have had both my Apeer doors for a…

I have had both my Apeer doors for a few years and i am as delighted with them now as the first day they were installed. Our house is definitely warmer and they have highly reduced noise from outside. I highly recommend Apeer for excellent quality and customer service.So impressed where my Dad and Brother they have both purchased from Apeer !

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I ordered front and back doors from Apeer recently. I loved the fact that my door was completely bespoke, I was able to choose my own colour options, glass design and door furniture. The doors are very secure, energy efficient and low maintenance. Highly recommend them.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great door from start to finish.right…

Great door from start to finish.right from colour /design great range of door furniture and even picking your own style of glass .really strong robust door and good sound proof and insulated to keep heat in .highly recommend

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

Apeer recommended using a local dealer…

Apeer recommended using a local dealer and door fitter, Door Hub when reaching out to them.

This "dealer" was run by scammer called Amar Khan and I lost my deposit and a door was never delivered or fitted.

Apeer should be taking responsibility for recommending door fitters. They should be running due diligence on their partners, as a consequence I have lost a lot of money with no signs of recouping this.

September 12, 2021
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Hi Dinesh, we have sold several doors through Door Hub and this is a one off incident which should soon be resolved between yourself and Amar from Door Hub. We have never had any issues with recommending Door Hub. Please stay in contact with Amar until the matter is sorted.

Rated 5 out of 5 stars

Delighted with my modo door

So delighted with my brand new modo door.
So pleased I went with the anthracite grey on the outside, I love the colour especially on the glass.
The stainless steel furniture sets it all off.
Can’t wait to get my back door done.

May 13, 2021
Unprompted review
Rated 1 out of 5 stars

Cracked and Faded - Abysmal Quality

Bought a uPVC door from this crowd and the quality is absolutely shocking, door was cracked after 3 years and colour has complete faded. Other uPVC doors in the estate still look new. Past 5 year guarantee so they will not do anything despite the fact the door was clearly substandard to begin with. Avoid at all costs, save yourself money and avoid this crowd.

May 11, 2021
Unprompted review
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Reply from Apeer Doors

Hi Numan, Apeer Doors are high quality composite doors and are not uPVC panel doors. You can see from our website we do not manufacture uPVC panel doors. Please contact the company which installed your uPVC panel door for further information.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs.
Poorly manufactured door and turned up in the wrong style. Asked Apeer for help and they’re clearly not interested once payment has been taken. Ask for the door first and make payment upon receipt of the door. Otherwise shop elsewhere.

April 18, 2021
Unprompted review
Rated 1 out of 5 stars

£2000 down the drain

March 2020, 70mm front door and frame. Frame poorly manufactured and foil peeling. Took 5 months for the replacement with no contact from Apeer, new frame same as last, they did waste time having measurement taken for the hinges when the replacement frame finally arrived it was not pre-drilled for door hinges anyway. Still have had no communication or apology from Apeer and no sign of the second replacement frame. As yet I have paid no one and they still don't care, my big dread is what happens to customer care when they have got my money. I can only hope the warranty is worth the paper? Ye whatever.

October 27, 2020
Unprompted review
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