Apple Parking Reviews 163

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Convenient, cost effective, just really very simple and straight forward. The booking system is quick and easy. Drop off instructions are clear. Telephone operator and the staff member collecting... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY… DO NOT USE THIS COMPANY…. Shocking service from this company. Late collection of car, disorganised, they park your car park in the street provider, at various residences... See more

Rated 1 out of 5 stars

Best Avoided. Poor handover process with no card offered or photos taken. The car travelled nearly 50 miles whilst with Apple Parking being shuttled around various compounds meaning I did not have eno... See more

Rated 5 out of 5 stars

Always been sceptical about cars being collected so have used car parks for years. Really happy, competitive price, prompt response and was waiting as we turned up. Rang from bag collection and car... See more


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3.2

Average

TrustScore 3 out of 5

163 reviews

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Rated 5 out of 5 stars

Great service at a good price.

The service was professional and friendly. Everything worked as planned at drop-off and my car was ready and waiting for me when I returned. Would definitely recommend.
UMC

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations!

I normally use the "park & ride" service when travelling from London Heathrow, however, on this occasion, I decided to try one of the "meet & greet" services (really to avoid having to drag my luggage around in a car park). I chose to use Apple Parking due to their feed and pricing.
The initial pick-up was prompt and efficient as well as the driver being polite.
Upon my return, my car's main battery (an electric vehicle) had drained to 0 over the 3 weeks I was away (due to temperatures in London plummeting to as low as -7° C). When I called Apple Parking to arrange pick-up they told me of the situation. They then arranged to pick me up with my luggage and at their car park assisted me with charging the vehicle.
I greatly appreciate their efforts to help me in that situation. As a result of this experience, Apple Parking has gained me as a loyal customer who will choose this parking service whenever I travel out of Heathrow.
Thanks,
Mr A Nelson

January 11, 2025
Unprompted review
Rated 3 out of 5 stars

Terminal 5 experience

You will need to add approximately £15 to your costs to enter and exit short stay. There was about 10-15 minutes delay at pick up and return, which I’ve not had with other Meet and Greet services. There are two ’phone numbers and you don’t always get a reply when calling. My app shows that my car went on a roughly 20 mile journey over the course of the week, being moved from site to site.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

Best Avoided

Best Avoided. Poor handover process with no card offered or photos taken. The car travelled nearly 50 miles whilst with Apple Parking being shuttled around various compounds meaning I did not have enough charge left for the return trip home. Long waits for hand over and pick up and poor communications.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Apple Meet and Greet Parking Heathrow…

Apple meet and greet were fantastic providing a first class service as well as being incredibly helpful and friendly. They provided excellent communication, immediately available when ringing and giving advice on location. They were on time. And the meet and greeter helpful and friendly. I can’t recommend this service enough. My car was beautifully taken care of and delivered to me in good time. This is the only meet and greet service I will be using moving forward and has surpassed all my expectations. The best rate also for a week.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Airport parking

Very helpful on the phone when we didn't know where to drop off.Very efficient when picking us up after a long flight.Polite & friendly service.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good communication despite our 1 hour delay due to landing late. Car arrived when they said it would. Driver professional and Courteous

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding parking service…

This is an excellent parking service that we highly recommend. From drop off to pick up, everything was seamless. The staff are extremely polite and genuinely willing to help. Our return flight was actually cancelled and they immediately noticed and rang us to make arrangements before we had the chance to ring them. This was so helpful, as we were frantically trying to make arrangements for a new flight back and extended accommodation. We couldn’t emphasise enough how extremely satisfied we were with the service and the staff’s professionalism and politeness. We will definitely use them again in the future and we highly recommend them.

December 22, 2024
Unprompted review

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