Apple Parking Reviews 163

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Convenient, cost effective, just really very simple and straight forward. The booking system is quick and easy. Drop off instructions are clear. Telephone operator and the staff member collecting... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY… DO NOT USE THIS COMPANY…. Shocking service from this company. Late collection of car, disorganised, they park your car park in the street provider, at various residences... See more

Rated 1 out of 5 stars

Best Avoided. Poor handover process with no card offered or photos taken. The car travelled nearly 50 miles whilst with Apple Parking being shuttled around various compounds meaning I did not have eno... See more

Rated 5 out of 5 stars

Always been sceptical about cars being collected so have used car parks for years. Really happy, competitive price, prompt response and was waiting as we turned up. Rang from bag collection and car... See more


Contact info

3.2

Average

TrustScore 3 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They Arrived to collect my car on…

They Arrived to collect my car on time,we had a delay on way home and they rang me as we arrived at terminal.They Turned up with my car within 5 mins of us arriving in car park.Driver was very helpful and polite.Will definatley use this company again.Nade our journey a lot less stressful.

September 11, 2024
Unprompted review
Apple Parking logo

Reply from Apple Parking

Thank you so much for your kind words! We're thrilled to hear that our service made your journey less stressful. Punctuality and excellent customer service are very important to us, and we're glad we could meet your expectations.

We'll be happy to assist you again in the future. Safe travels, and we look forward to serving you next time!

Apple Parking Team

Rated 5 out of 5 stars

They always go out of their way to…

They always go out of their way to assist, even when I am late with a booking. They have good service and mostly excellent timing on collection and delivery of the car.

September 9, 2024
Unprompted review
Apple Parking logo

Reply from Apple Parking

Thank you for taking the time to leave such a great review! We're happy to hear that our team has been able to accommodate your needs, even with late bookings.

We truly appreciate your support and look forward to serving you again!

Apple Parking Team

Rated 5 out of 5 stars

Very reliable company

Very reliable company. On time easy to contact and friendly driver which made our trip so much more pleasant without having to pay silly prices

September 4, 2024
Unprompted review
Apple Parking logo

Reply from Apple Parking

Thank you for your positive feedback! We're glad to hear that you found our service reliable and easy to use, and that our friendly driver added to the overall experience. We look forward to helping make your future trips just as pleasant.

Best regards,

Apple Parking Team

Rated 5 out of 5 stars

An Outstanding Service - Highly Recommended

An outstanding service every step of the way from dropping the car to having it delivered promptly and courteously, right back to us at the terminal.
A fantastic, helpful, efficient family company who do a great job - I recommend them very highly - Kajanth in particular.

December 23, 2023
Unprompted review
Apple Parking logo

Reply from Apple Parking

Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with our service from start to finish. Your recommendation means a lot to us.

Best regards,

Apple Parking Team

Rated 5 out of 5 stars

Great parking service

I used them for parking of my Tesla for 6 weeks. The car moved only once during this period and picked up from Heathrow Airport & dropped off on time. Will recommend them and personally use their service again.

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service at it's best. Highly recommended

I have used several Meet & Greet parking companies over the past few years and can honestly say that Apple Parking have been the most customer-focused of them all. The communication is great, and their service made the airport visit far less stressful. This year, as we un loaded our car, the Apple driver was there ready to take the vehicle, which meant we were not hanging around. On return, as we came out the lift in the carpark, our vehicle had just arrived, and so we were quickly loaded and on the road. I cannot praise this company enough and will certainly use their services on our next trip. Thank you so much for a stress-free experience.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and customer care

Made a two week booking with Apple Parking. They were prompt with collection and delivery of my vehicle and their pricing was by far cheaper than other parking services. I will definitely use this service again and I have no hesitation with recommending them!

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. They will make up things to pay them extra such as 10 pounds in cash without receipt when dropping or collecting the car. Dodgy company. Avoid

June 1, 2024
Unprompted review
Apple Parking logo

Reply from Apple Parking

We're sorry to hear about your experience. We always strive to be transparent with our customers and avoid unnecessary charges. However, arriving late to your booking can sometimes result in additional fees, as we may need to allocate new drivers to ensure someone is there to collect your vehicle on time. We appreciate your feedback and will continue working to improve our service.

Best regards,

Apple Parking Team

Rated 1 out of 5 stars

Never use this company

I left my car in the care of Apple Parking on 4th April this year. I took a photo of the mileage when I left it and when I returned on 12th April an additional 84 miles had been added to my mileage.
I have attempted to get recompense from Apple Parking and have contacted Trinqoo Support. Neither company has given me any kind of satisfactory response.
Two days ago I received a penalty charge letter from Hillingdon Council for £110 for my car having been parked on double yellow lines the day after I left the country. I was sure my car had been used illegally and had carried a passenger as things had been moved from the passenger seat. A day after I left the country my car was being illegally used and illegally parked when it should have been in a secure car park.
I am still waiting for compensation and will be contacting Trading Standards due to the lack of any satisfactory response from either Apple Parking or Trinqoo

April 12, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, they called me on their way before and after. Car ready to collect when I arrived at the car park. The guy was friendly and polite. Would use again.
Only thing I didn’t know , I had to pay £7.50 x2 for the car park entry. Extra £15

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I used the Apple Parking service for a flight from London Heathrow to Thailand. The service start to finish was amazing, great prices and greeted on time. Really helped my trip go smoothly and the car was returned with no issues. Can not fault this service and would recommend to anyone!

March 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look