Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Good service and fantastic range of…
Good service and fantastic range of products in their lovely showrooms !
Excellent service
Excellent communication throughout from the customer service team, with great appliance selection that’s competitively priced. There was a delay with the manufacturing of the appliance- something that was made known to me very early on from Appliance centre , but the appliances arrived much earlier than expected, and delivered without issue.
Highly recommended and will use again.
Great customer service
Great customer service, flexibility on delivery date and prices.
A great price
A great price, excellent service keeping us informed and delivered on time. Thank you
Excellent service from the word go
Excellent service from the word go. Very competitive price. Very quick responses via email answering my confirmation about the product questions. Delivery was also prompt and product arrived very well wrapped. Couldn't ask for more, thanks.
Positive experience from start to finish
Really helpful and knowledgeable staff in the showroom, really responsive to questions, huge stock, delivered on time by the 2 loveliest men. Great experience all round.
Great experience,I thought ...
Easy to deal with, responded to pre-sale query and follow-ups quickly. Order was processed and delivery arranged very quickly too, with invoice following suit. Overall, a very good experience, highly recommended.
Well that is what I thought ... until I filed a claim for missing cashback via topcashback.co.uk ...All Appliance Centre said was "TopCashback was not seen as the final referrer of the purchase." This is how it wriggled out honouring cash back. And this just has to happen with a purchase of over £2.7k. Hmm.
So this is based on my experience only, it does not mean it happens every time as I don't know. So when you deal with Appliance Centre, just be aware. Hopefully you won't end up in similar situation as me.
Failed delivery
After spending time to determine the exact delivery day, between Cooks and Furdeco they messed this up and failed to deliver on the due day.
Follow up...... I haven't rescheduled anything, between yourselves and Furdeco you messed this up for me and I ended up with no choice but to accept next day delivery.

Reply from Appliance Centre
fast delivery, decent packagin product arrived as planed
all good fast delivery grill looks great, did my first bbq all amazing
Good company to purchase from
Good company to purchase from
I had some issues with the delivery company, after speaking to the Appliance Centre they quickly resolved the issue
10/10
Very easy to deal with and great…
Very easy to deal with and great products and delivery times.
great prices helpful staff will…
great prices helpful staff will definitely buy again very pleased
Unhelpful delivery service
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