Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Cannot pay by credit card
I was very happy with my experience until I found out I couldn't pay for my order by credit card.
This is very frustrating for a number of reasons - I would have expected more from Appliance Centre/ Cooks & Co. I assume they don't want to pay the cc processing fees. Bad customer service in that respect when one is spending north of 7k. Disappointing.
Excellent service
easy to order. Kept informed of order throughout, telephoned about delivery given a 4 hr slot on the day, delivery driver rang us 30 mins before arriving, helped unpack appliance and check no breakages . Excellent service from ordering to delivery thank you.
The team are excellent!
Special mention to Alex who deals with every enquiry quickly and professionally with a wealth of knowledge to draw on when needed.
Who knows…still hasn't arrived
Actually buying the item was easy and straightforward but trying to get the item delivered is an ongoing nightmare. I still have not received this item, I have no idea when it is going to arrive- having to take time off of work to do so.
I rang to confirm that I was buying the…
I rang to confirm that I was buying the right product, as I wasn't too sure it would fit my existing tap. Was given great advice. Couldn't believe it was even cheaper to buy so win - win for me. Delivery was quick too.
missing parts for Gaggenau oven.
The order and delivery went well. Unfortunately, the Gaggenau oven is missing the UK power cable, and for one week there has been no resolution and no updates.
Excellent prices and the advice and…
Excellent prices and the advice and quality of service was of a high standard.
Well priced oven and no hassle with…
Well priced oven and no hassle with delivery time and condition. Delivery service were polite and helpful, placed the oven where it needed to be.
Cooker hood
Telephone queries handled by very well informed, efficient and helpful assistant. Model selected was no longer available and substituted with a newer one at the original price.
The Appliance Centre is Recommended
The appliance centre website was good. The price offered was excellent and the delivery service was also good. The delivery team checked the machine carefully before they left.
Miele Washing Machine
Great Experience from the Appliance Centre smooth procedure, kept up to date and quick delivery. Very happy with my washing machine.
Happy with appliance and delivery was…
Happy with appliance and delivery was as promised.
No.1 go to for premium appliances
Great customer services, brilliant advice and the best pricing on the market for Gagganau appliances. Very flexible on delivery to tie in with kitchen installation.
Will be using again for my 2nd kitchen.
Very Efficient and professional and…
Very Efficient and professional and delivery was on time
Our falcon very expensive cooker was…
Our falcon very expensive cooker was delayed by range master, instead of arriving a week before kitchen fitting it arrived two weeks after- and our fitters fee included install and removal of old cooker, and could not be reduced as we failed to provide cooker. Nigel and all the staff were exceptional in communication with us and range master to sort it out and even arranged to unpack and install it. Things can go wrong, what matters is a quality retailer willing to sort problems out. Well done.
Excellent service actually rang the…
Excellent service actually rang the centre as I had a couple of questions. Very polite and efficient. Delivery was all ok as well .
They had the right product at the right…
They had the right product at the right price. And their service didn't disappoint. So now I'm the happy owner of a new oven. Thank you.
Great price on a pair of Miele washing…
Great price on a pair of Miele washing machine and tumble dryers. Highly recommend this company, helpful and efficient. Thank you 🤩
The description of the delivery times…
The description of the delivery times (dishwasher) was accurate which helped us plan installation.
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