Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Easy and efficient online purchase and…
Easy and efficient online purchase and follow up to delivery
Excellent service.
Do not use fitting service, trying to charge me twice!
Ordered an induction hob through Appliance Centre and paid £175 for fitting service with Kaboodle. After filling out a questionnaire, that required the knowledge of an electrician, they arranged to fit it on 13 January. They turned up and after approximately 3 minutes said they could not fit it as it needed a hard wire electrical supply and a double socket being moved. As I have a double oven hard wired I was thinking that would have been sufficient, as I am not an electrician! And why the sockets being moved? Confused, numerous phone calls were made by myself and an electrician, to the fitter, to find out what was actually needed, we got no reply! Kaboodle were also unhelpful. Messaged Appliance Centre through their website, no reply. Phoned them for a refund and was told I would be charged a callout fee, then received an email offering nothing. Have now got the supply switch fitted, so emailed Appliance Centre to arrange fitting and they want a further £175! That is not going to happen! Do not use the fitting service, you could regret it.
Good service all round
Good service all round.
Easy to speak to someone if required.
Good choice of product
Bosch Dish Washer
User friendly website to place an order. Good communication from the delivery firm. The dish washer arrived on the appointed date by polite staff. Unfortunately we haven't been able to test the machine yet as the kitchen renovation has not been completed till next week. According to the document from the Appliance Centre we should report any problem on the machine within 2 days, which is rather unreasonable short time scale.
Good experience
Process and communication from order to delivery was excellent. Product received on time and as expected.
Very efficient company
Very efficient company, our appliance arrived safely.
Phoned and ordered appliance and clear informative instructions given
No problems at all, phone calls answered quickly and efficiently Would definitely use them again should the need arise.
Helpful with a purchase and quick to…
Helpful with a purchase and quick to send, thank you.
Ordering and delivery Process straight…
Ordering and delivery Process straight forward from start to finish
Competitive prices and excellent…
Competitive prices and excellent customer service - highly recommend
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