Appliance Centre Reviews 

5,909
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the competitive pricing and excellent overall service, finding the purchasing process straightforward. Many appreciate the efficient delivery, highlighting prompt arrivals, helpful drivers, and clear communication about times. Reviewers consistently praise the knowledgeable and friendly staff who provide outstanding support, from initial inquiries to issue resolution. However, some customers also noted challenges with delivery, including unexpected delays, rescheduled dates without notification, or issues with third-party courier companies failing to deliver as planned. A few people experienced deliveries being cancelled or not attempted, leading to frustration and extended waiting periods.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, highlighting a brilliant and wide range of products that... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and politeness of staff,... See more

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with finding... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more

Rated 5 out of 5 stars

After doing much research I found this company to be cheaper than other companies for the appliance I wanted. Their website was easy to negotiate as was their payment page. Would use this company... See more

Rated 5 out of 5 stars

Received our Rangemaster Elise within 3 days of placing the order. Could have taken delivery sooner if wanted. Great delivery guys. Great price and great after care. Had a small issue which was de... See more

Rated 5 out of 5 stars

Extremely efficient service. I found this company via the web and was pleased to see a contact telephone number. The phone answered immediately by Mason who explained everything in detail. Very thor... See more


Company details

  1. Appliance Store
  2. Electronics Store

Written by the company

The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,909)

370 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not at all happy.

I was offered a choice of delivery dates. I took the chosen day off and scheduled an electrician to fit my new cooker the following day. The delivery did not turn up. After waiting in the house all day, and having given up hope I checked tracking to find that the delivery date had been changed without notification.

March 19, 2026
Rated 5 out of 5 stars

The process of ordering was smooth

The process of ordering was smooth. The price competitive, and the delivery was within the time promised. The dish washer operates very well as expected. Excellent and professional service.

March 11, 2026
Rated 5 out of 5 stars

Very pleased

The website was very easy to use and the product turned up when they said it would. Very happy with price and service, so I will look on your site again if I need anything in the future. Thank you

March 16, 2026
Rated 5 out of 5 stars

Excellent Customer Service

My order was delayed, however the company kept me informed of when to expect my order and they couldn't have been more helpful. I will definitely purchase from here again and recommend to friends and family.

March 4, 2026
Rated 5 out of 5 stars

Knowledgeable with great service

Appliance Centre have been absolutely brilliant, and especially Andrew who has been our primary point of contact. Our so called 'kitchen designer' and bespoke kitchen manufacturer, who has now gone into receivership! spec'd the incorrect Neff appliances which we duly ordered but were incorrect. Appliance Centre where extremely knowledgably and discussed the most suitable options. They went above and beyond to help us get the correct appliances. I rarely write a review unless the service and experience is exceptional and this was. Great job Appliance Centre, and good to see there are still companies who take bride in being professional and focus on the customer. I would highly recommend them to all my friends and family.

March 10, 2026

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