Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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Review summary
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Reviews shaping this summary
After doing much research I found this company to be cheaper than other companies for the appliance I wanted. Their website was easy to negotiate as was their payment page. Would use this company... See more
Received our Rangemaster Elise within 3 days of placing the order. Could have taken delivery sooner if wanted. Great delivery guys. Great price and great after care. Had a small issue which was de... See more
Extremely efficient service. I found this company via the web and was pleased to see a contact telephone number. The phone answered immediately by Mason who explained everything in detail. Very thor... See more
Company details
Written by the company
The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Delivery excellent
Delivery excellent. Good information provided. Delivery on day specified on order. Price competitive.
March 10, 2026
Excellent customer service and prices
Very easy to place an order and excellent customer service when I altered the delivery date a couple of times. Good competitive price on the two products I bought too
March 2, 2026
Great customer service and prices.
March 9, 2026
We asked for a delayed delivery because…
We asked for a delayed delivery because of building works and Appliance Centre arranged for the delivery on our selected date with no issues. Great service.
February 27, 2026
SMEG Toaster
I’m really pleased with my SMEG toaster. The website was easy to navigate, the prices were competitive, and the whole ordering process felt straightforward. Delivery was quick and everything arrived in perfect condition. The toaster itself looks great on the counter and works exactly as expected. Overall, a smooth experience from start to finish.
March 5, 2026
Great experience, will definitely use again!
First time using the Appliance Centre. I try not to use Amazon wherever possible and the Appliance Centre was an excellent alternative. Price worked out cheaper because I had 1st time customer discount but is competitively priced even without that. I chose named day delivery and received a one hour time-slot that morning which was really helpful. Easy ordering experience with frequent updates on my order, which I really like. Very pleased with purchase and company and will definitely be using again!
March 3, 2026
Fantastic products with amazing prices
Fantastic products with amazing prices. We love our new dishwasher
February 26, 2026
my experience and satisfaction
what was good was the speed of despatch, the price (a good deal cheaper than elsewhere) and the delivery itself, a shining example of excellent customer service. i highly recommend the Appliance Centre.
March 5, 2026
Knowledgeable sales team
Sales team were very helpful with my order. There was a delay with 1 out if the 3 appliances so they split the delivery.
February 24, 2026
Excellent service would definitely recommend
The service i recieved from Lonika in particular was first class. I order the smeg knife block and that process was faultless. The problem arose with the courier company (DPD). they initially failed to collect the item from the appliance centre and Lonika sorted that out and it was delivered 2 days later but the parcel had been severely damaged by the courier. Once again Lonika sorted out a replacement for me with a different courier company which also was seamless but Lonika to the rescue again😀.
Thank you Appliance centre and I will definitely use you again.
March 6, 2026
Unprompted review
Great price and service
The freezer was at a very good price and was delivered within the week. Great experience and customer service.
March 4, 2026
Competitive prices, courteous call staff, poor delivery experience.
I purchased online a Quooker Hot Water Tap and Cube. The purchasing process online was seamless. However, I had several issues during the delivery process. First of all, on purchase the delivery was due 2-3 days after purchase, so I arranged for the tradesmen to be available on day 4 to retro-fit the new Quooker items. However, DPD (the courier) never updated that they had received the items from Appliance Centre. I called the Appliance Centre. The gentleman advised the items would be handed over that day and apologies were given for the mix up. 2 days later the items had still not appeared and the DPD site indicated the items had still not been handed over to them. I called Appliance Centre again. The lady did check and advised the items were still to be handed over to DPD and this would now be completed with a delivery given as Monday 2-Mar, since delivery could not be made at the weekend. I kept a close check on the DPD website and to my surprise I was notified that it would be delivered on Saturday 28-February. The items arrived on Saturday afternoon.
I did receive a follow-up call from the lady at the Appliance Centre on Monday when she left a message to confirm delivery had been completed.
I am happy with the items but would advise anyone purchasing items to take any delivery information with a large pinch of salt.
February 28, 2026
No communication regarding progress…
No communication regarding progress with my order. I chased. Difficulties in contacting delivery/installation company. People at house very plesent and helpful but left taking the washing machine transit bolts with them. They were returned after I called them. Overall an ok experience.
February 24, 2026
Great delivery service
Kept informed about delivery and it arrived when scheduled. Delivery person was friendly and helpful.
February 24, 2026
Exactly what I needed at a great price
Exactly what I needed at a great price. Hassle free delivery.
February 24, 2026
Great service
They are very well informed about there products.. swift delivery… very professional.
March 2, 2026
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