A friendly efficient service. Our cooker broke down teatime on the Wednesday before Christmas week. A quick call 10 minutes before they were due to close and appt was made for an engineer to call on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for. He called at time stated and repaired dishwasher. I was extreme... See more
Darren was knowledgeable and fixed our washing machine quickly and provided helpful advice. Price is very reasonable and he didn't try to sell or push any other products.
Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.
Company details
Written by the company
Fast, Friendly, Reliable Service
Contact info
119 New Bridge Street, NE1 2SW, Newcastle upon Tyne, United Kingdom
- 01917165080
- appliancerepairs.neast@gmail.com
- appliancerepairsne.com
4.9
Excellent
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt polite and efficient service.
February 20, 2023
Reply from Appliance Repairs Northeast
Thanks for the review Michael, if we can help at all with anything else please feel free to give us a call.
Really helpful and friendly service
Really helpful and friendly service, tried to troubleshoot my oven problem over the phone initially but then was able to diagnose what was wrong straight away. Oven was fixed for a very reasonable price less than 24 hours later. I'd happily recommend.
February 24, 2023
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Jessica! We love hearing what our customers thought of the service they received.
Prompt and good service.
February 22, 2023
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Pam. If we can help at all in future please feel free to give us a call.
Very efficient and prompt service
Very efficient and prompt service. Fair price. Highly recommended.
February 21, 2023
Reply from Appliance Repairs Northeast
Thanks for the review Anne, I hope your washing machine is behaving now!
Everything was so easy
Everything was so easy. He came 2 days early after ringing to check it was ok. Replaced the part and was away in less than half an hour.
Lovely lad will definitely recommend to friends and family.
January 24, 2023
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Mary, we really do appreciate it.
Great communication
Great communication, clearly well thought systems for booking, notifications for when they'd arrive. Job completed efficiently. Impressed.
January 13, 2023
Reply from Appliance Repairs Northeast
Thanks for the kind words Jason. If we can help at all in future you know where to find us.
Straightforward process
Straightforward process. Arrived at time slot agreed. Polite, friendly service. Diagnosed fault in oven quickly and replaced element. Fixed call out fee plus part. Very happy eith service
January 12, 2023
Reply from Appliance Repairs Northeast
Thanks for the review Geoff, we always appreciate feedback from our customers
Good service and good advice
December 14, 2022
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Nick. Please feel free to give us a call if we can help with anything else
5 star review
Clear communication. Arrived within time stated. Dryer repaired. 5 star service. Would definitely recommend.
December 6, 2022
Darren gave me a first class service…
Darren gave me a first class service from the very first call right through to the completion of the repairs to my ovens.
November 16, 2022
Repair done quickly and effectively at…
Repair done quickly and effectively at a fair price
November 4, 2022
Brilliant service fixing my dishwasher
Brilliant service fixing my dishwasher. Darren was so friendly and helpful.
October 21, 2022
Reply from Appliance Repairs Northeast
Thanks for the kind words Joanne! If we can help at all in future please feel free to give us a call.
The appliance repair technician was…
The appliance repair technician was very good in checking, supplying and installing my oven.
October 21, 2022
Reply from Appliance Repairs Northeast
Thanks for the review Natalia! I’m so pleased you’re happy with the service you received.
Dishwasher not draining
Quickly recognised what the problem was with our dishwasher & rectified it.
Good value.
Friendly
October 24, 2022
Reply from Appliance Repairs Northeast
Thanks for the review Kerry! If we can help at all with any of your other appliances please feel free to give us a call
Brilliant company
Rang the company as soon as oven broke and had a repair scheduled within the hour. Repair was done quickly, and left the kitchen in a clean state after repair. The price was also reasonably priced 10/10 experience
October 17, 2022
Reply from Appliance Repairs Northeast
Thanks for taking the time to leave a review Matthew! We love to hear what our customers think of the service they’ve received.
Kitchen repairs
The repairer was honest about costs , polite and extremely knowledgeable. He repaired our dishwasher and oven successfully. I would recommend this business without hesitation.
October 13, 2022
Reply from Appliance Repairs Northeast
Thank you for leaving a review Hilda! It was a pleasure to meet you and your husband whilst also repairing your appliances.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.