Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied

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Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Very good work, and the person they send most often is named Jacob. He does an excellent job; sometimes another worker comes, but he doesn't do it as well as Jacob. I like the service and have recomme... See more
Company replied
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
472 Lindbergh Avenue, 94551, Livermore, California, United States

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Tim discussed the situation, thoughtfully considered alternatives, explained background for suggested treatments. Very thorough.

Reply from Aptive Pest Control - Bay Area
Our pest problem presently is clothes moths. Aptive has done zero to help with this problem. The traps that they supplied first had no phermones, and now the new traps have phermones that do not work. I am about to cancel the service. I have found that Bug MD traps work great but we still have moths.. Why do I have to pay out-of-pocket to buy traps that are effective?

Reply from Aptive Pest Control - Bay Area
Employees are professional, friendly, and respond to our concersns.

Reply from Aptive Pest Control - Bay Area
Communication prior to the visit. The attention to detail while the technician was here and photos of work done.

Reply from Aptive Pest Control - Bay Area
I have very happy with the pest control people for as long a I've had aptive.
I would like a business card to put with my files if needed.
Recently however I had to change my visa and debit card numbers. I have dfficulty with the computers so asked to change the number on the phone. She said she could not do it and I would have to use the computer. Therefor I was sent to collections. I called the company and they said they could help me and did.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
All of the people who work at Aptive are so very nice!

Reply from Aptive Pest Control - Bay Area
The technician was knowledgeable and helpful in answering our questions.

Reply from Aptive Pest Control - Bay Area
The company strives hard to fulfill all your pest control needs - the specialists have been uniformly knowledgeable and friendly.

Reply from Aptive Pest Control - Bay Area
The Tech was very professional and pay attention to detail.

Reply from Aptive Pest Control - Bay Area
This was one of the better experiences I have had. The worker asked a lot of questions and made sure I was educated how to get rid of bugs. He was meticulous and detailed. Great!!!

Reply from Aptive Pest Control - Bay Area
While I am dazzled by all of my interfaces with Aptive employees, I have come to the conclusion that the products simply don't work.

Reply from Aptive Pest Control - Bay Area
After 10 days from spray there were an explosion of red spiders so I had to spray the entire outside of the house and all common hang it's of the back yards, my dog's were being bitten and I had to rush my girls to the Vets so at this point if I do the job my self at least I know it gets done with stronger chems that I have used for years, and after careful inspection by my wife she notice that even the cobwebs weren't sweeped away. So this was a trial that witch you guys failed.
Cancel my account ASAP.

Reply from Aptive Pest Control - Bay Area
The tech who applied the treatment on 8/28/25 did a great job! I would like him to return for the next appointment.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
Great attention to detail, great communication and full set of pictures for what was done.

Reply from Aptive Pest Control - Bay Area
The technician was kind, courteous and asked questions about the needs of my property.

Reply from Aptive Pest Control - Bay Area
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