Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more
Company replied
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Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... See more
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Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
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Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
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Company details
Written by the company
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
472 Lindbergh Avenue, 94551, Livermore, California, United States
- 14158432163
We overthink pests so you don't have to.
4.3
Excellent
346 reviews
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Couldn’t give me a refund on a service…
Couldn’t give me a refund on a service I did not authorize
November 19, 2025
Reply from Aptive Pest Control - Bay Area
Hi Dariyanna,
Thanks for sharing this with us. I understand how frustrating it can be to see a charge for a service you didn’t authorize. We do send notifications before services, but I’d be happy to review your account with you directly and see what we can offer to make this right.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can go over your account and address your concerns. Thanks again for being a part of the Aptive neighborhood, we appreciate the chance to get this resolved for you.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Carolyn,
Thank you for taking the time to share your feedback. I’d like to learn a bit more about your experience so we can ensure your service is meeting your expectations. At Aptive, our goal is to provide reliable and effective pest protection for every home in our neighborhood.
When you have a moment, please reach out at socialmedia@goaptive.com so we can review your account and address any concerns you may have. We appreciate you being part of the Aptive community and giving us the chance to make sure your experience is a positive one.
-Jasmine
Aptive is very reliable
Aptive is very reliable and professional when it comes to your home. They treat it as if it’s their own.
November 11, 2025
Reply from Aptive Pest Control - Bay Area
Hi Jeff,
Thank you for sharing your experience! I’m thrilled to hear that you find Aptive reliable and professional and that our team treats your home with the care it deserves. Providing dependable service while respecting your space is something we take pride in every day.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Thorough Service, but better appointment scheduling.
Service provided to protect my place from insects, is very thorough. My only complaint is the scheduling process for appointments. I have specific property entry concerns, and need a tighter window for arrival.
November 8, 2025
Reply from Aptive Pest Control - Bay Area
Hi Heidi,
Thank you for sharing your feedback! We’re glad to hear that our service has been thorough in protecting your home from insects. We also appreciate your honesty regarding the scheduling process. We understand how important it is to have a tighter arrival window, especially when there are specific property entry concerns.
Please reach out to us at socialmedia@goaptive.com so we can review your account and do our best to accommodate a schedule that works better for you. At Aptive, we strive to provide both effective service and a convenient, stress-free experience for our neighbors.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Aptive has always been very thorough…
Aptive has always been very thorough and professional. Caleb Longhouse was our service person today and gets 100% rating.
November 11, 2025
Unprompted review
Reply from Aptive Pest Control - Bay Area
Hi Charlene,
Thank you for sharing your experience! We’re thrilled to hear that Caleb provided thorough and professional service, he’ll be so glad to hear your kind words. At Aptive, we take pride in delivering consistent, high-quality service, and it’s wonderful to know that our team continues to meet those standards for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Aptive initially came out to spray on…
Aptive initially came out to spray on Halloween, but my mom had gone into the hospital and forgot to unlock the gate. We called the company to have them come out and complete the job in the backyard. So they scheduled another day and promptly came out to complete the job. Thanks for the great communication Aptive and of course for taking care of the nasty critters
November 1, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you so much for sharing your experience! We’re glad we could promptly reschedule and complete the service for your home. We understand how hectic life can get, especially with unexpected events like a hospital visit, and we’re happy we could accommodate your schedule.
It means a lot to hear that our communication and service made a positive impact while keeping those pesky critters at bay. We truly appreciate you being a part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The tech listened and treated for all…
The tech listened and treated for all areas of concern. They arrived on time and did a thorough job.
November 8, 2025
Reply from Aptive Pest Control - Bay Area
Hi Gloria,
Thank you for taking the time to share your feedback! We’re glad to hear that our service professional listened to your concerns, arrived on time, and provided a thorough treatment. At Aptive, we strive to deliver attentive, professional, and effective service at every visit, and it’s wonderful to know we met that standard for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.
-Jasmine
The people are nice and respectful.they…
The people are nice and respectful. They let me know a week in advance when my appointment is coming up and again a day or two in advance. They ask about problem areas. They clean all the cobwebs and stuff wherever they see them. They are easy to reschedule appointments with whenever I need to change my appointment. They always send me photos of the areas they are spraying and working in. The insects have been noticeable less since they have been coming to our house. We have been very happy with our service.
November 7, 2025
Reply from Aptive Pest Control - Bay Area
Hi Gary,
Thank you so much for sharing your detailed feedback! We’re thrilled to hear that our team’s communication, attentiveness, and thoroughness have made a positive impact on your home. It’s wonderful to know that our service professionals’ care, from checking problem areas to sending photos, has helped reduce the insects and made the process smooth and convenient for you.
At Aptive, we take pride in providing professional, reliable, and personalized pest control, and we’re grateful to have you as part of the Aptive neighborhood. We look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
Billing and service do not match
Billing and service do not match! Completely disappointed
October 28, 2025
Reply from Aptive Pest Control - Bay Area
Hi Alberto,
Thank you for sharing your feedback. I completely understand how frustrating it must be to feel that your billing and service haven’t aligned, that’s not the experience we want for our customers at Aptive. We take these concerns seriously and want to make sure everything is corrected and clearly explained. Please reach out to us at socialmedia@goaptive.com so we can review your account, address any discrepancies, and ensure your service meets your expectations. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
To me its cusmer sevice
How your employee was great. I like how he asked are you having issues with bugs or vermon
October 23, 2025
Reply from Aptive Pest Control - Bay Area
Hi Clifton,
Thank you for sharing your feedback! We’re so glad to hear that our service professional made a positive impression and took the time to ask the right questions about your pest concerns. At Aptive, we strive to make every visit thorough and personalized, and it’s wonderful to know that was your experience.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Camilla,
Thank you for sharing your experience! We’re glad to hear your service was on time and that our team was friendly and professional. At Aptive, we take pride in providing reliable, thorough care to keep your home and yard protected.
We appreciate you being a part of the Aptive neighborhood!
-Jasmine
Dustin did a great job
Dustin did a great job. He listened to our concerns and answered them.
October 22, 2025
Reply from Aptive Pest Control - Bay Area
Hi Harold,
Thank you for sharing your feedback! We’re thrilled to hear that Dustin did a great job and took the time to listen to your concerns and answer your questions. At Aptive, we pride ourselves on having service professionals who are attentive, knowledgeable, and focused on providing the best care for your home and yard.
We appreciate you being a part of the Aptive neighborhood!
-Jasmine
Showed up on time and did a great job.
October 27, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your experience. We’re glad to hear that our service professional arrived on time and provided great service. At Aptive, we strive to combine reliability with thorough, effective pest protection, and it’s wonderful to know we met your expectations. We appreciate you being a part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Jag,
Thank you for sharing your experience. We’re glad to hear that our service professional took the time to speak with you beforehand and ensure you were both on the same page about the service. At Aptive, clear communication and personalized care are key to the service we provide, and it’s wonderful to know this made a difference for you. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
The person who visited recently did…
The person who visited recently did treat my house extensively and communicated Via text explaining everything because I was not home. All your wirjers are kind, willing to help.
October 19, 2025
Reply from Aptive Pest Control - Bay Area
Hi Prima,
Thank you for sharing your feedback. We’re glad to hear that your recent service was thorough and that our service professional communicated clearly while you were away. At Aptive, we take pride in having team members who are kind, attentive, and ready to assist our customers in every way.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable, professional, and helpful service.
-Jasmine
this provider only interests in…
this provider only interests in collecting payment not commuting to customer at all
October 18, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your experience. At Aptive, we genuinely value every customer and aim to provide both reliable service and clear communication. I’m concerned to hear that your experience felt focused on payment rather than support, as that is not the experience we strive to provide.
I would like the opportunity to understand what happened and ensure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward a resolution that reflects the high standard of service we aim to provide every Aptive customer.
We truly appreciate you being part of the Aptive community and hope to restore your confidence in our services.
-Jasmine
The tech was knowledgeable
The tech was knowledgeable. He was receptive to my directions and questions.
October 23, 2025
Reply from Aptive Pest Control - Bay Area
Hi Eleanor and Mike,
We’re thrilled to hear that your service professional was knowledgeable and attentive to your questions! At Aptive, we strive to provide service that is not only effective but also responsive to your needs. Thank you for sharing your experience and for being part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Barry,
We’re so glad to hear that our team has been doing a good job over the past year! At Aptive, we take pride in providing consistent, reliable service to keep your home protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Great communication !!
Great communication !!! When getting to my house starting the job and completing the job !!
October 15, 2025
Reply from Aptive Pest Control - Bay Area
Hi Ka'ana,
Thank you for sharing your feedback! We’re thrilled to hear that our team communicated clearly throughout the entire service and kept you informed from start to finish. At Aptive, we take pride in providing both effective pest control and a smooth, hassle-free experience for our customers. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Lacking proper long tool nozzle to dispense chemicals
Would prefer that The chemicals are not sprayed from a height ; instead using long direct muzzle that sprays close to area and avoids spread unnecessary on stuff near it.
October 21, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your preference for how treatments are applied. At Aptive, we always aim to provide effective pest control while being mindful of your home, surroundings, and comfort.
Your input helps us continue to refine our process and ensure our treatments are as precise and considerate as possible. Thank you for being a valued part of the Aptive neighborhood. We appreciate your trust in us and look forward to continuing to protect your home with care.
-Jasmine
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