Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied
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See what reviewers are saying
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Very good work, and the person they send most often is named Jacob. He does an excellent job; sometimes another worker comes, but he doesn't do it as well as Jacob. I like the service and have recomme... See more
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Company details
Written by the company
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
472 Lindbergh Avenue, 94551, Livermore, California, United States
- 14158432163
We overthink pests so you don't have to.
4.3
Excellent
333 reviews
Asks customers to review
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Promptness
Promptness, courtesy of technician. Thorough explanation of what he was doing.
December 1, 2025
Reply from Aptive Pest Control - Bay Area
Hi Frederick,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was prompt, courteous, and took the time to explain everything thoroughly. At Aptive, we strive to make every visit informative and hassle-free, and it’s wonderful to know we hit the mark for you.
We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected moving forward!
-Jasmine
REVIEW
Everything was fine. Technician arrived on time. He was courteous and efficient and inspected all suspect areas. He set rat traps in appropriate places and informed me that Aptive would return to inspect and remove traps that caught rats/mice and would reassess the situation next month. Since Aptive does not remove rat debris, he referred me to a company that does.
December 6, 2025
Reply from Aptive Pest Control - Bay Area
Hi Susan,
Thank you for taking the time to share your experience. I’m glad to hear that our service professional arrived on time, was courteous and efficient, and thoroughly inspected all areas of concern. Setting traps strategically and keeping you informed of next steps is exactly the level of service we aim to provide at Aptive.
I also appreciate your understanding regarding debris removal and that our service professional was able to refer you to a company that can assist. Your feedback helps us continue to provide clear communication and effective solutions for all our customers.
Thank you for being part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
The service technician was professional…
The service technician was professional and comprehensive. Unfortunately, the service did not resolve the rodent problem we have; however, this was through no fault of the service technician.
November 20, 2025
Reply from Aptive Pest Control - Bay Area
Hi Joseph,
Thank you for sharing your feedback. We’re glad to hear that our service professional provided professional and comprehensive service. I completely understand your frustration with the ongoing rodent issue, and we appreciate you recognizing that this was not due to the service professional's efforts.
At Aptive, we are committed to finding solutions and will work with you to address the situation fully. Please reach out to us directly at socialmedia@goaptive.com so we can discuss the next steps to help resolve the problem and ensure your home receives the protection you expect. We truly appreciate you being part of the Aptive family and giving us the opportunity to make this right.
-Jasmine
good stuff but im still waiting for…
good stuff but im still waiting for this month when they coming
October 29, 2025
Reply from Aptive Pest Control - Bay Area
Hi Hugo,
Thank you for sharing your feedback! We’re glad to hear you’ve had a positive experience so far. I completely understand wanting to know when your next service will occur. At Aptive, we strive to keep our customers informed and ensure timely service visits.
Could you please reach out to us at socialmedia@goaptive.com with your service address or account details? We’d be happy to confirm your upcoming appointment and make sure everything is scheduled properly. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The service was to address ants…
The service was to address ants infestation. The service man came once and didn't fix the problem. He came second time and didn't fix the problem. The ants still exist and moving everywhere. He even said my we are rude. He didn't spray under the sink where he promised he would. Good part is he came on the appointment day. But the service didn't fix the problem.
November 18, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for taking the time to share your experience. I’m very sorry to hear that the ant issue in your home has not been resolved and that your experience with our service professional did not meet the high standards we strive for at Aptive.
We take concerns like this seriously and want to make things right. I’d like to schedule a follow-up visit with one of our experienced service professionals to thoroughly address the issue and ensure all areas, including under the sink, are properly treated.
We truly appreciate you being part of the Aptive neighborhood and want to make sure your home is fully protected. Please reach out to us directly at socialmedia@goaptive.com so we can coordinate the next steps and resolve this for you.
-Jasmine
Half ass work
Twice i forgot to leave the side gate open and they never called to gain access. They just did the front of the house and called it complete and i was charged full price. I won't be renewing the contract.
November 18, 2025
Reply from Aptive Pest Control - Bay Area
Hi LaRon,
Thank you for taking the time to share your experience. I’m sorry to hear about the issues with access to your side gate and that the service did not meet your expectations. We understand how frustrating it can be to feel that your home hasn’t received the full attention you were promised.
We take feedback like this very seriously and want to make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review what happened, ensure any missed areas are addressed, and discuss how we can better support you moving forward.
We truly appreciate you being part of the Aptive neighborhood and hope to have the opportunity to provide the complete, high-quality service you deserve.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team communicated clearly and provided professional service. At Aptive, we strive to make every visit effective, convenient, and stress-free for our customers.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Javon's attentiveness and pictures he sent of the areas he treated and dusted of cobwebs. Very polite and courteous caring of our property.
Javon's attentiveness and pictures showing the service
November 19, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
We’re thrilled to hear that Javon provided attentive and thorough service while taking care of your home! At Aptive, we pride ourselves on respectful, detail-oriented work and clear communication to ensure every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to protect and maintain your home.
-Jasmine
Couldn’t give me a refund on a service…
Couldn’t give me a refund on a service I did not authorize
November 19, 2025
Reply from Aptive Pest Control - Bay Area
Hi Dariyanna,
Thanks for sharing this with us. I understand how frustrating it can be to see a charge for a service you didn’t authorize. We do send notifications before services, but I’d be happy to review your account with you directly and see what we can offer to make this right.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can go over your account and address your concerns. Thanks again for being a part of the Aptive neighborhood, we appreciate the chance to get this resolved for you.
-Jasmine
My experiences with the technicians are always great, customer service not so great.
My experiences with the technicians are always great. They listen to my concerns and discuss how they will address them.
My experiences with customer service are middling. I signed a 2-year contract for a lower fixed price, but they continued to charge the old price; when I challenged them after 3 services, they wouldn't refund me the overcharge. I am seriously looking to change services.
November 12, 2025
Reply from Aptive Pest Control - Bay Area
Hi Rick,
Thank you for sharing your feedback. We’re glad to hear that your experiences with our service professionals have been positive and that they take the time to listen and address your concerns. At the same time, we sincerely apologize for the frustration with your billing experience. We want to make this right and better understand the details so we can address any issues. Could you please reach out to us at socialmedia@goaptive.com provide your service address or account information so we can review your account and work toward a resolution? We truly value you as part of the Aptive neighborhood and hope to restore your trust in our service.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Carolyn,
Thank you for taking the time to share your feedback. I’d like to learn a bit more about your experience so we can ensure your service is meeting your expectations. At Aptive, our goal is to provide reliable and effective pest protection for every home in our neighborhood.
When you have a moment, please reach out at socialmedia@goaptive.com so we can review your account and address any concerns you may have. We appreciate you being part of the Aptive community and giving us the chance to make sure your experience is a positive one.
-Jasmine
Aptive is very reliable
Aptive is very reliable and professional when it comes to your home. They treat it as if it’s their own.
November 11, 2025
Reply from Aptive Pest Control - Bay Area
Hi Jeff,
Thank you for sharing your experience! I’m thrilled to hear that you find Aptive reliable and professional and that our team treats your home with the care it deserves. Providing dependable service while respecting your space is something we take pride in every day.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Thorough Service, but better appointment scheduling.
Service provided to protect my place from insects, is very thorough. My only complaint is the scheduling process for appointments. I have specific property entry concerns, and need a tighter window for arrival.
November 8, 2025
Reply from Aptive Pest Control - Bay Area
Hi Heidi,
Thank you for sharing your feedback! We’re glad to hear that our service has been thorough in protecting your home from insects. We also appreciate your honesty regarding the scheduling process. We understand how important it is to have a tighter arrival window, especially when there are specific property entry concerns.
Please reach out to us at socialmedia@goaptive.com so we can review your account and do our best to accommodate a schedule that works better for you. At Aptive, we strive to provide both effective service and a convenient, stress-free experience for our neighbors.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Aptive has always been very thorough…
Aptive has always been very thorough and professional. Caleb Longhouse was our service person today and gets 100% rating.
November 11, 2025
Unprompted review
Reply from Aptive Pest Control - Bay Area
Hi Charlene,
Thank you for sharing your experience! We’re thrilled to hear that Caleb provided thorough and professional service, he’ll be so glad to hear your kind words. At Aptive, we take pride in delivering consistent, high-quality service, and it’s wonderful to know that our team continues to meet those standards for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Aptive initially came out to spray on…
Aptive initially came out to spray on Halloween, but my mom had gone into the hospital and forgot to unlock the gate. We called the company to have them come out and complete the job in the backyard. So they scheduled another day and promptly came out to complete the job. Thanks for the great communication Aptive and of course for taking care of the nasty critters
November 1, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you so much for sharing your experience! We’re glad we could promptly reschedule and complete the service for your home. We understand how hectic life can get, especially with unexpected events like a hospital visit, and we’re happy we could accommodate your schedule.
It means a lot to hear that our communication and service made a positive impact while keeping those pesky critters at bay. We truly appreciate you being a part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The tech listened and treated for all…
The tech listened and treated for all areas of concern. They arrived on time and did a thorough job.
November 8, 2025
Reply from Aptive Pest Control - Bay Area
Hi Gloria,
Thank you for taking the time to share your feedback! We’re glad to hear that our service professional listened to your concerns, arrived on time, and provided a thorough treatment. At Aptive, we strive to deliver attentive, professional, and effective service at every visit, and it’s wonderful to know we met that standard for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.
-Jasmine
The people are nice and respectful.they…
The people are nice and respectful. They let me know a week in advance when my appointment is coming up and again a day or two in advance. They ask about problem areas. They clean all the cobwebs and stuff wherever they see them. They are easy to reschedule appointments with whenever I need to change my appointment. They always send me photos of the areas they are spraying and working in. The insects have been noticeable less since they have been coming to our house. We have been very happy with our service.
November 7, 2025
Reply from Aptive Pest Control - Bay Area
Hi Gary,
Thank you so much for sharing your detailed feedback! We’re thrilled to hear that our team’s communication, attentiveness, and thoroughness have made a positive impact on your home. It’s wonderful to know that our service professionals’ care, from checking problem areas to sending photos, has helped reduce the insects and made the process smooth and convenient for you.
At Aptive, we take pride in providing professional, reliable, and personalized pest control, and we’re grateful to have you as part of the Aptive neighborhood. We look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
Billing and service do not match
Billing and service do not match! Completely disappointed
October 28, 2025
Reply from Aptive Pest Control - Bay Area
Hi Alberto,
Thank you for sharing your feedback. I completely understand how frustrating it must be to feel that your billing and service haven’t aligned, that’s not the experience we want for our customers at Aptive. We take these concerns seriously and want to make sure everything is corrected and clearly explained. Please reach out to us at socialmedia@goaptive.com so we can review your account, address any discrepancies, and ensure your service meets your expectations. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
To me its cusmer sevice
How your employee was great. I like how he asked are you having issues with bugs or vermon
October 23, 2025
Reply from Aptive Pest Control - Bay Area
Hi Clifton,
Thank you for sharing your feedback! We’re so glad to hear that our service professional made a positive impression and took the time to ask the right questions about your pest concerns. At Aptive, we strive to make every visit thorough and personalized, and it’s wonderful to know that was your experience.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Camilla,
Thank you for sharing your experience! We’re glad to hear your service was on time and that our team was friendly and professional. At Aptive, we take pride in providing reliable, thorough care to keep your home and yard protected.
We appreciate you being a part of the Aptive neighborhood!
-Jasmine
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