Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
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See what reviewers are saying
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Very good work, and the person they send most often is named Jacob. He does an excellent job; sometimes another worker comes, but he doesn't do it as well as Jacob. I like the service and have recomme... See more
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Company details
Written by the company
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
472 Lindbergh Avenue, 94551, Livermore, California, United States
- 14158432163
We overthink pests so you don't have to.
4.3
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Don’t care for the pressure tactics for…
Don’t care for the pressure tactics for signing up for services. Requires a 2 year commitment unless you’re a senior citizen, lots of legalese, pages of detailed disclosures. Very off putting. Employees are over worked and should have more protection from chemical exposure than is provided.
December 23, 2025
Reply from Aptive Pest Control - Bay Area
Hi Janet,
Thank you for sharing this perspective. We understand how off-putting high-pressure sales interactions and lengthy agreements can feel, and that’s not the impression Aptive strives to leave. Our goal is for customers to feel informed and comfortable with their decision, not rushed or overwhelmed by contract language.
We also appreciate you raising concerns about employee safety. Aptive takes the well-being of our service professionals seriously, including training, protective equipment, and safety protocols designed to minimize exposure. Your feedback is important, and it helps us evaluate both how we present our services and how we continue to support our team. Thank you for taking the time to share your thoughts with us.
-Jasmine
Thank you Juan!
Approachable, nice, outgoing, professional tech, Juan, makes all the difference.
December 29, 2025
Reply from Aptive Pest Control - Bay Area
Hi Isabel,
Thank you for sharing your experience! We’re thrilled to hear that Juan’s approachable, professional, and friendly attitude made such a positive difference. At Aptive, we take pride in our team’s dedication to providing effective service while making every visit a positive experience. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi David,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professionals consistently provide quality service.
At Aptive, we strive to deliver professional, thorough, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Your technician came in and helped…
Your technician came in and helped solve the problem and made suggestions to help
Make things better. It is greatly appreciated.
December 17, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional was able to solve the issue and provide helpful suggestions to improve your home’s pest control.
At Aptive, we strive to provide thorough, professional, and attentive service at every visit, and it’s wonderful to know our efforts are appreciated. We truly value your trust and look forward to continuing to serve you.
-Jasmine
We do not have any issues with Aptive
We have got good services from Aptive. No complains for now.
August 13, 2025
Reply from Aptive Pest Control - Bay Area
Hi Deepak,
We’re glad to hear you’ve had a positive experience with Aptive so far! Our team works hard to provide reliable, thorough service, and it’s great to know that’s reflected in your visits. Thank you for trusting Aptive to keep your home protected, we look forward to continuing to serve you.
-Jasmine
I appreciate the check ins for arrival…
I appreciate the check ins for arrival and the photos shared of what is done. It helps when I am not available to supervise but they tend to all the problem areas.
December 10, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback. I’m glad to hear that our check-ins and photos help keep you informed, especially when you’re not available to supervise.
At Aptive, we aim to provide thorough, attentive service while keeping our customers updated every step of the way, and it’s wonderful to know this approach has been helpful for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Id of unknown creatures
Tech came at promised time. Was able to id insect problem using app. Gave me name of app.
December 21, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback. I’m glad to hear that our service professional arrived on time, was able to identify the insect issue, and even shared the app with you for additional support.
At Aptive, we strive to combine timely, knowledgeable service with helpful tools that empower our customers. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
I don't know if they even show up
The company doesn't give you a time frame but only the day that they will be coming. They also do not let you know when they arrive or ask if you if anything needed special attention. They need to do better or we will end our service period.
October 11, 2025
Reply from Aptive Pest Control - Bay Area
Hi Gianfranco,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with Aptive hasn’t met your expectations. We strive to provide clear communication and attentive service with every visit, and it’s clear we fell short in your case.
I want to assure you that your concerns are being taken seriously. We’ll review your account and work with our team to ensure that our service professionals communicate arrival times, check in with you during visits, and address any special needs or concerns you may have. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make your experience better moving forward. Your feedback helps us continue improving the service we provide to every Aptive customer.
-Jasmine
The salesman Sid Campbell was the…
The salesman Sid Campbell was the sweetest ever and gave me a great deal on honestly what’s been a good service
December 11, 2025
Reply from Aptive Pest Control - Bay Area
Hi Ann,
Thank you for taking the time to share your experience. We’re thrilled to hear that Sid provided such a positive and personable experience while helping you find a great service plan. It’s wonderful to know that the service has lived up to your expectations as well.
We truly appreciate you trusting Aptive to protect your home, and we’ll be sure to pass your kind words along to Sid. Feedback like this means a lot to our team and reinforces the level of care we strive to provide every day.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi Sally,
Thank you for sharing your experience! We’re glad to hear our team has been punctual, thorough, and friendly. At Aptive, we take pride in providing reliable service while treating your home with care, so it’s wonderful to know our efforts are appreciated.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
Scheduling the service automatically…
Scheduling the service automatically and showing up on time and spraying all around my house.
December 6, 2025
Reply from Aptive Pest Control - Bay Area
Hi Amjad,
Thank you for sharing your feedback! We’re glad to hear that your service was scheduled efficiently, our team arrived on time, and your home was thoroughly treated.
At Aptive, we take pride in providing reliable and comprehensive pest control to protect your home, and it’s wonderful to know our efforts are making a difference.
Thank you for being a valued member of the Aptive community. We look forward to continuing to serve you!
-Jasmine
Return visit to eradicate ants
Our technician made a return visit to help with an inundation of ants. He made sure to re-address the ant problem that re-occurred after a visit several weeks ago. He was very professional and used three techniques to address the problem.
December 14, 2025
Reply from Aptive Pest Control - Bay Area
Hi Joan,
Thank you for sharing your feedback and for giving us the opportunity to address the ant issue in your home. We’re thrilled to hear that our service professional was able to return and effectively re-address the problem using multiple techniques.
At Aptive, we take pride in providing thorough, professional service and ensuring our customers’ homes are protected. Your kind words mean a lot to our team, and we’re glad we could make a difference for you.
Thank you for being a valued member of the Aptive community. We look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re glad to hear that you’ve found our service to be reliable. At Aptive, we take pride in providing consistent and thorough pest control to keep your home protected.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
We have been using Aptive for almost 5…
We have been using Aptive for almost 5 years, they are knowledgeable and always explain the process we highly recommend Aptive. Thank you Roy for doing a great job
December 13, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your kind words and for being a loyal member of the Aptive community for nearly five years! We’re thrilled to hear that our team has consistently provided knowledgeable service and clear explanations.
We’ll be sure to pass your praise along to Roy. He’ll be delighted to hear your feedback. Your recommendation means a lot to us, and we look forward to continuing to protect your home for years to come.
-Jasmine
Very Satisfactory Aptive Service
Aptive fields helpful and competent technicians who are good communicators.
December 6, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals are helpful, competent, and communicate effectively. At Aptive, we take pride in providing professional and attentive service to every home we visit.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Great service
Love the text ahead of the visit. Leaves me time to think about what issues we have going on. Responded to my return text. Once arrived, discussed further. Service performed well and quickly. Pictures show work perfectly.
December 10, 2025
Reply from Aptive Pest Control - Bay Area
Hi Cindra,
Thank you for sharing your experience! We’re glad the text reminders and follow-ups helped make your service smooth and easy to manage. It’s great to hear the visit was thorough, efficient, and that the pictures gave you confidence in the work performed.
We truly appreciate you being part of the Aptive community, and if you ever need anything else, we’re always here to help.
-Jasmine
the service person was very helpful…
the service person was very helpful addressing my issue and explained it so I can be proactive myself in helping with prevention
December 10, 2025
Reply from Aptive Pest Control - Bay Area
Hi Geraldine,
Thank you for sharing your experience! We’re glad to hear that our service professional was helpful and took the time to explain how you can be proactive with prevention. At Aptive, we strive to provide not only effective service but also guidance that empowers our customers to maintain a safe and protected home.
We truly appreciate having you as part of the Aptive community and look forward to continuing to support you.
-Jasmine
Less bugs
Since we have started using Aptive we have seen less spider webs, no ants in the house. The techs ask us relevant questions and listen to us.
December 3, 2025
Reply from Aptive Pest Control - Bay Area
Hi Cindy,
Thank you for sharing your experience! We’re thrilled to hear that you’ve seen fewer spider webs, no ants in your home, and that our service professionals take the time to ask relevant questions and listen to your concerns. At Aptive, we strive to provide effective, tailored pest protection while making sure our customers feel heard and supported.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
This is the 2nd review-how many do you need?
This is the 2nd review & am confused to how many I have to submit? I need a time frame that my service will be done so I can open back gate and I would also like to go over areas I would like sprayed. This last service there where 2 areas am not confident got done? I also not happy that I get charged monthly even when NO service has been completed.
December 4, 2025
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you so much for reaching out again and sharing this with us. I can absolutely understand why you’d feel frustrated, you shouldn’t have to chase down updates or wonder when your Aptive service will happen, and I’m really glad you let us know what’s been going on.
I want to make sure we get things right for you moving forward. Our services are scheduled within set time frames, and we’re always happy to work with you so you can open the back gate ahead of time and walk through the specific areas you want treated. Please reach out to us at socialmedia@goaptive.com so we can coordinate a time frame for your upcoming service.
As for the concerns about areas possibly being missed during your last service, thank you for pointing that out. I’ll have your account reviewed so we can make sure everything that should be treated is treated. And regarding billing, we only want you to feel confident in the value of your plan, so we’ll take a closer look at your account to make sure everything lines up the way it should.
We really appreciate you being a part of the Aptive neighborhood, and we’ll do everything we can to make your experience smoother from here.
-Jasmine
During the past 17 months of an 18…
During the past 17 months of an 18 month contract your field service technicians have not performed their tasks in a consistent manner. All the technicians, except 2, have left spider webs, miminal spraying, stating that certain areas can not be sprayed,etc. Depending upon who shows up, I get a different answer to my questions. I have called the customer service number and consistently told that the next technician will be better. Of course that never happened except on 2 occasions. I am not interested in renewing the contract when it expires on 1/29/26. Horrible experience with this company even after expressing the poor service received.
December 7, 2025
Reply from Aptive Pest Control - Bay Area
Hi Ceda,
Thank you so much for taking the time to share this with us. I really appreciate you being so clear about your experience, and I’m genuinely disappointed to hear that our service professionals haven’t been consistent for you over the course of your contract. That’s not the level of care we want to provide, and you deserved better from Aptive.
I understand why you’d feel frustrated after getting different answers and results depending on who showed up. You should be able to rely on a consistent, thorough service every visit, and I’m grateful you brought this to our attention so we can address it internally.
While I know you’re not interested in renewing when your contract ends, I still want to make sure the remainder of your time with Aptive feels like you’re being taken care of. If you’re open to it, I’d love to review your account and make sure your final service is handled the right way so we can finish strong for you.
Thank you again for being a part of the Aptive neighborhood. Your feedback truly helps us improve, and we appreciate you giving us the chance to make things right.
-Jasmine
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