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Aptive Pest Control - Bay Area Reviews 

346
TrustScore 4.5 out of 5

4.3

472 Lindbergh Avenue, 94551 Livermore, California, US


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Rated 3 out of 5 stars

Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more

Company replied

Rated 5 out of 5 stars

Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... See more

Company replied

Rated 5 out of 5 stars

Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more

Company replied

Rated 5 out of 5 stars

Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 472 Lindbergh Avenue, 94551, Livermore, California, United States

  • 14158432163
Promotion box for Aptive Pest Control - Bay Area

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

346 reviews

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4.3

All reviews

(346)

27,887 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Great Experience. Fast and clean service.
The operator gave me some extra packets for a Silver Fish problem I was having indoors.

January 9, 2026
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Reply from Aptive Pest Control - Bay Area

Hi Jason,

We’re glad to hear you had a great experience with Aptive! It’s wonderful to know our team was able to provide fast, clean service and offer extra guidance to address your Silver Fish concern. At Aptive, we take pride in delivering thorough solutions and making sure our neighbors feel supported and informed. Thank you for choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Aptive communicates and does it's work…

Aptive communicates and does it's work very well. Very professional and personable.

January 9, 2026
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Reply from Aptive Pest Control - Bay Area

Hi there,

We’re glad to hear that our team has been professional, personable, and communicative while providing thorough service. At Aptive, we take pride in delivering reliable solutions and making sure every visit leaves our neighbors’ homes well cared for. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Rated 5 out of 5 stars

Technician was very thorough and kept…

Technician was very thorough and kept us informed of entire process. Very professional and knowledgeable

December 31, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Susana,

Thank you for sharing your experience! We’re glad to hear that our service professional was thorough, kept you informed throughout the process, and demonstrated professionalism and knowledge. At Aptive, providing clear communication and expert service is what we strive for, and your feedback means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Good experience

They are always on time and follow my instructions. Nice people, too.

December 30, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Michelle,

Thank you for sharing your experience! We’re glad to hear our team is consistently on time, follows your instructions, and provides friendly service. Being reliable and attentive to your needs is exactly what we strive for at Aptive, and it’s wonderful to know it makes a difference.

We appreciate you choosing Aptive and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

The service tech

The service tech, Josh, was very helpful!

January 6, 2026
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Reply from Aptive Pest Control - Bay Area

Hi Peter,

Thank you for taking the time to share your experience! We’re thrilled to hear Josh was helpful during your visit. Providing friendly, knowledgeable service is something we take pride in at Aptive, and we’ll be sure to pass along your kind words to him.

We appreciate you choosing Aptive and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Austin was professional throughout his…

Austin was professional throughout his appointment at our home.
He inspected areas of concern inside and outside the house.
His suggestions to control pests and prevention of accessible areas has given us a course of action were helpful.

December 31, 2025
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Reply from Aptive Pest Control - Bay Area

Hi there,

Thank you for sharing your experience! We’re glad to hear Austin provided a professional and thorough visit, inspecting both inside and outside your home. It’s wonderful to know his suggestions for pest control and prevention were helpful and gave you a clear plan of action.

We appreciate you choosing Aptive and trusting us to help protect your home, and we’ll be sure to pass along your kind words to Austin.

-Jasmine

Rated 5 out of 5 stars

Javon and all the Technicians pay…

Javon and all the Technicians pay attention to detail and at my needs and know exactly what areas need attention. Thank you for being so careful with property and my furry animals.

December 30, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Liz,

Thank you for taking the time to share your experience! We’re thrilled to hear Javon and our team consistently pay close attention to your needs and the areas that require extra care. Protecting your home, property, and furry family members is very important to us, and we’re glad it shows in our service.

We appreciate you choosing Aptive and for trusting us to help keep your home and pets safe.

-Jasmine

Rated 5 out of 5 stars

The technicians are very knowledgeable…

The technicians are very knowledgeable and very professional. They have always answered my questions as a well as adding a service when asked.

December 30, 2025
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Reply from Aptive Pest Control - Bay Area

Hi David,

Thank you for taking the time to share your experience! We’re glad to hear our service professionals have been knowledgeable, professional, and responsive to your questions. Providing thorough service and addressing your concerns promptly is exactly what we aim for at Aptive.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Customer service

Friendly service and great product

January 3, 2026
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Reply from Aptive Pest Control - Bay Area

Hi Patricia,

Thank you for sharing your feedback! We’re glad to hear that you’ve experienced both friendly service and effective pest protection. At Aptive, providing reliable solutions along with a positive, professional experience is what we strive for with every visit.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

Ken was great

Ken was great! He gave us plenty of heads up, listened to my concerns, and addressed the issues I called him out to handle. Maybe a little heavy with the interior agents, but no harm.

December 30, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Richard,

Thank you for sharing your experience! We’re glad to hear that Ken provided clear communication, listened to your concerns, and addressed the issues you needed taken care of. At Aptive, our service professionals aim to be thorough and attentive, ensuring your home is well-protected. We appreciate your feedback regarding the interior treatment and are happy to hear it didn’t cause any issues. Thank you for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Great Service

Samantha was prompt and courteous and knowledgeable.

December 30, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Barbara,

Thank you for sharing your experience! We’re thrilled to hear that Samantha provided prompt, courteous, and knowledgeable service. At Aptive, we take pride in our service professionals and their commitment to making every visit positive and effective. We truly appreciate you taking the time to recognize her efforts and for being a valued part of the Aptive community.

-Jasmine

Rated 5 out of 5 stars

The representative was great

The representative was great - very informed and friendly. Appreciate his insight.

December 30, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Ruchi,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was knowledgeable and friendly. At Aptive, we strive to provide service that is both informative and supportive, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Rated 3 out of 5 stars

Don’t care for the pressure tactics for…

Don’t care for the pressure tactics for signing up for services. Requires a 2 year commitment unless you’re a senior citizen, lots of legalese, pages of detailed disclosures. Very off putting. Employees are over worked and should have more protection from chemical exposure than is provided.

December 23, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Janet,

Thank you for sharing this perspective. We understand how off-putting high-pressure sales interactions and lengthy agreements can feel, and that’s not the impression Aptive strives to leave. Our goal is for customers to feel informed and comfortable with their decision, not rushed or overwhelmed by contract language.

We also appreciate you raising concerns about employee safety. Aptive takes the well-being of our service professionals seriously, including training, protective equipment, and safety protocols designed to minimize exposure. Your feedback is important, and it helps us evaluate both how we present our services and how we continue to support our team. Thank you for taking the time to share your thoughts with us.

-Jasmine

Rated 5 out of 5 stars

Thank you Juan!

Approachable, nice, outgoing, professional tech, Juan, makes all the difference.

December 29, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Isabel,

Thank you for sharing your experience! We’re thrilled to hear that Juan’s approachable, professional, and friendly attitude made such a positive difference. At Aptive, we take pride in our team’s dedication to providing effective service while making every visit a positive experience. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control

The technicians who come out always do a good job.

December 17, 2025
Aptive Pest Control - Bay Area logo

Reply from Aptive Pest Control - Bay Area

Hi David,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professionals consistently provide quality service.

At Aptive, we strive to deliver professional, thorough, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Your technician came in and helped…

Your technician came in and helped solve the problem and made suggestions to help
Make things better. It is greatly appreciated.

December 17, 2025
Aptive Pest Control - Bay Area logo

Reply from Aptive Pest Control - Bay Area

Hi there,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional was able to solve the issue and provide helpful suggestions to improve your home’s pest control.

At Aptive, we strive to provide thorough, professional, and attentive service at every visit, and it’s wonderful to know our efforts are appreciated. We truly value your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

We do not have any issues with Aptive

We have got good services from Aptive. No complains for now.

August 13, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Deepak,

We’re glad to hear you’ve had a positive experience with Aptive so far! Our team works hard to provide reliable, thorough service, and it’s great to know that’s reflected in your visits. Thank you for trusting Aptive to keep your home protected, we look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

I appreciate the check ins for arrival…

I appreciate the check ins for arrival and the photos shared of what is done. It helps when I am not available to supervise but they tend to all the problem areas.

December 10, 2025
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Reply from Aptive Pest Control - Bay Area

Hi there,

Thank you for sharing your feedback. I’m glad to hear that our check-ins and photos help keep you informed, especially when you’re not available to supervise.

At Aptive, we aim to provide thorough, attentive service while keeping our customers updated every step of the way, and it’s wonderful to know this approach has been helpful for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Id of unknown creatures

Tech came at promised time. Was able to id insect problem using app. Gave me name of app.

December 21, 2025
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Reply from Aptive Pest Control - Bay Area

Hi there,

Thank you for sharing your feedback. I’m glad to hear that our service professional arrived on time, was able to identify the insect issue, and even shared the app with you for additional support.

At Aptive, we strive to combine timely, knowledgeable service with helpful tools that empower our customers. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 3 out of 5 stars

I don't know if they even show up

The company doesn't give you a time frame but only the day that they will be coming. They also do not let you know when they arrive or ask if you if anything needed special attention. They need to do better or we will end our service period.

October 11, 2025
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Reply from Aptive Pest Control - Bay Area

Hi Gianfranco,

Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with Aptive hasn’t met your expectations. We strive to provide clear communication and attentive service with every visit, and it’s clear we fell short in your case.

I want to assure you that your concerns are being taken seriously. We’ll review your account and work with our team to ensure that our service professionals communicate arrival times, check in with you during visits, and address any special needs or concerns you may have. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make your experience better moving forward. Your feedback helps us continue improving the service we provide to every Aptive customer.

-Jasmine

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