Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more
Company replied

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Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... See more
Company replied
Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... See more
Company replied
Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
472 Lindbergh Avenue, 94551, Livermore, California, United States

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Great Experience. Fast and clean service.
The operator gave me some extra packets for a Silver Fish problem I was having indoors.

Reply from Aptive Pest Control - Bay Area
Aptive communicates and does it's work very well. Very professional and personable.

Reply from Aptive Pest Control - Bay Area
Technician was very thorough and kept us informed of entire process. Very professional and knowledgeable

Reply from Aptive Pest Control - Bay Area
They are always on time and follow my instructions. Nice people, too.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
Austin was professional throughout his appointment at our home.
He inspected areas of concern inside and outside the house.
His suggestions to control pests and prevention of accessible areas has given us a course of action were helpful.

Reply from Aptive Pest Control - Bay Area
Javon and all the Technicians pay attention to detail and at my needs and know exactly what areas need attention. Thank you for being so careful with property and my furry animals.

Reply from Aptive Pest Control - Bay Area
The technicians are very knowledgeable and very professional. They have always answered my questions as a well as adding a service when asked.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
Ken was great! He gave us plenty of heads up, listened to my concerns, and addressed the issues I called him out to handle. Maybe a little heavy with the interior agents, but no harm.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
The representative was great - very informed and friendly. Appreciate his insight.

Reply from Aptive Pest Control - Bay Area
Don’t care for the pressure tactics for signing up for services. Requires a 2 year commitment unless you’re a senior citizen, lots of legalese, pages of detailed disclosures. Very off putting. Employees are over worked and should have more protection from chemical exposure than is provided.

Reply from Aptive Pest Control - Bay Area
Approachable, nice, outgoing, professional tech, Juan, makes all the difference.

Reply from Aptive Pest Control - Bay Area

Reply from Aptive Pest Control - Bay Area
Your technician came in and helped solve the problem and made suggestions to help
Make things better. It is greatly appreciated.

Reply from Aptive Pest Control - Bay Area
We have got good services from Aptive. No complains for now.

Reply from Aptive Pest Control - Bay Area
I appreciate the check ins for arrival and the photos shared of what is done. It helps when I am not available to supervise but they tend to all the problem areas.

Reply from Aptive Pest Control - Bay Area
Tech came at promised time. Was able to id insect problem using app. Gave me name of app.

Reply from Aptive Pest Control - Bay Area
The company doesn't give you a time frame but only the day that they will be coming. They also do not let you know when they arrive or ask if you if anything needed special attention. They need to do better or we will end our service period.

Reply from Aptive Pest Control - Bay Area
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