Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
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See what reviewers are saying
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... See more
Company replied
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... See more
Company replied
Very good work, and the person they send most often is named Jacob. He does an excellent job; sometimes another worker comes, but he doesn't do it as well as Jacob. I like the service and have recomme... See more
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Company details
Written by the company
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
472 Lindbergh Avenue, 94551, Livermore, California, United States
- 14158432163
We overthink pests so you don't have to.
4.3
Excellent
333 reviews
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I have had to call twice now because…
I have had to call twice now because they keep sending people to my house without notice. I have asked twice now to pause my service and instead they keep booking appointments. If this is how business is going to be done, I would stay far away
February 20, 2026
Reply from Aptive Pest Control - Bay Area
Hi Danielle,
Thank you for bringing this to our attention. I can understand how frustrating it would be to request a pause in service, not once but twice, and still have appointments scheduled and service professionals arrive without proper notice. That’s not the experience we want anyone to have with Aptive.
When a pause is requested, it should be clearly documented and respected. Continued scheduling after that creates confusion and understandably impacts trust. At Aptive Environmental, we take communication seriously, and we clearly missed the mark here.
We would really appreciate the opportunity to review your account to confirm the pause request, correct the scheduling immediately, and make sure this does not continue happening. If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can take care of this right away.
Your feedback matters, and we’re committed to making sure your account is handled properly moving forward.
-Jasmine
My experience with Aptive has been…
My experience with Aptive has been wonderful. What I really like is there quick response to the issues. Also the agents are ready to talk and give insights and suggestions.
February 17, 2026
Reply from Aptive Pest Control - Bay Area
Hi Seema,
Thank you for sharing your experience! We’re thrilled to hear that our team’s quick response and willingness to provide insights and suggestions have made a positive impact. At Aptive, we take pride in delivering attentive, knowledgeable service that addresses your needs promptly and effectively.
We truly appreciate you choosing Aptive and being part of our neighborhood. Feedback like yours inspires us to continue providing the professional, reliable service our customers deserve.
-Jasmine
The technician was through
The technician was through, friendly, and seemed to do all of the required task.
They were actually there for the right amount of time. Sometimes in the past the technician is in and out in 10 min and I ask Aptive to come back out and they do.
February 6, 2026
Reply from Aptive Pest Control - Bay Area
Hi Anna,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional was thorough, friendly, and provided the attention your home and yard deserve. At Aptive, we take pride in making sure every service is done right, giving our team the time needed to address all concerns thoroughly.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Kay provided timely, courteous, efficient, and effective service. At Aptive, we take pride in having service professionals who deliver reliable care while making every interaction positive and stress-free.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Timely arrival and smooth processing of…
Timely arrival and smooth processing of expected work with zero interruption to family schedule.
February 12, 2026
Reply from Aptive Pest Control - Bay Area
Hi Michael,
Thank you for sharing your experience! We’re delighted to hear that our team was timely and efficient, and that the service fit seamlessly into your family’s schedule. At Aptive, providing professional, hassle-free service is a top priority, and it’s wonderful to know we delivered that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
quick response
I had a pest treatment outside my home about a month ago. About 2 weeks ago, I started getting an invasion of ants in the kitchen. Called Aptive. They sent someone out the next day and did a complimentary treatment. Asked if I wanted inside, too. I declined, but they resprayed outside. No more ants.
February 11, 2026
Reply from Aptive Pest Control - Bay Area
Hi Barbara,
Thank you for sharing your experience! We’re glad to hear that our team was able to respond quickly and resolve the ant issue at your home. At Aptive, providing timely, effective service and ensuring our customers feel supported is always our top priority.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Antion is a very organized employee
Antion is a very organized employee. He explained the various areas of the yard/house that he would be spraying and also told me about what he had found/noticed while working. He also took photos of the various areas & showed me evidence of rodents which he also handled.
February 10, 2026
Reply from Aptive Pest Control - Bay Area
Hi Susan,
Thank you for sharing your experience! We’re thrilled to hear that Antion provided such organized and thorough service, taking the time to explain his process, share observations, and provide visual updates. At Aptive, we strive to make every visit informative, effective, and tailored to your home’s needs, and it’s wonderful to know that reflected in your visit.
We appreciate you choosing Aptive and look forward to continuing to keep your home and yard protected!
-Jasmine
Good informative detailed
February 7, 2026
Reply from Aptive Pest Control - Bay Area
Hi Teddy,
Thank you for your feedback! We’re glad to hear that your Aptive service was informative and detailed. Providing clear communication and thorough care is exactly what we strive for, and it means a lot to know it made a positive impact. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
They are reliable
They are reliable, timely, and friendly people. And I believe my pest issue is well under control. Thanks to them.
January 30, 2026
Reply from Aptive Pest Control - Bay Area
Hi Jan,
Thank you for your kind words! We’re so glad to hear that our team has been reliable, timely, and friendly, and that your pest concerns are well under control. Providing dependable service and peace of mind is exactly what we strive for at Aptive, and it means a lot to know we’re making a positive difference in your home. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
An Aptive Tech Review
I like that the technician texts when he's about 30 minutes out, asks for specific issues and upon arrival we chat more specifically. He does a great job swiffering the spiders' webs and bug spraying. He leaves pics of what he's done.
January 28, 2026
Reply from Aptive Pest Control - Bay Area
Hi Christine,
Thank you for taking the time to share this. We’re really glad to hear how much you appreciate the communication and attention to detail from your service professional.
That 30-minute text, the conversation about specific concerns, and the photos after service are all part of how Aptive works to keep customers informed and confident in the care their home is receiving. It’s great to hear those touches are making a difference for you.
Thank you for choosing Aptive and for being part of the Aptive neighborhood. We truly appreciate your trust and look forward to continuing to take great care of your home.
-Jasmine
Mixed results
Good tech did his best to get rid of moths but didn’t have traps. Said they were not in inventory. Seems to me that being the case, company should get a few at any hardware store. Successfully eliminated ants and cleaned up spiders and yard pests. Bottom line is I still have moths and some larvae in the housr
January 28, 2026
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for taking the time to share your experience. We really appreciate you acknowledging the effort our Aptive service professional put in, and we’re glad to hear the ants, spiders, and yard pests were successfully addressed.
I completely understand your frustration with the moth issue, especially when you’re still seeing moths and larvae inside the home. While our treatments focus on eliminating active pests and disrupting their life cycle, there are situations where additional tools, like traps, can be helpful as part of a broader approach. Your feedback about availability is valuable, and it’s something we’ll be sure to share internally.
At Aptive, our goal is to make sure you feel confident and supported with your service. We’d appreciate the opportunity to review this further and discuss next steps to help get the moth activity under control. Thank you for being part of the Aptive neighborhood and for sharing honest feedback that helps us improve.
-Jasmine
Over all a great company
I appreciate the many reminders they send me and that the technicians let me know when they are one the way. It helps me plan the time with my animals being outside. The technicians have been very pleasant and knowledgeable when ever I have had questions of concerns. They always do a very efficient job and I appreciate the photos they text me when they are done.
January 27, 2026
Reply from Aptive Pest Control - Bay Area
Hi Tara,
Thank you for sharing such detailed feedback! We’re so glad to hear that our reminders and communication help make scheduling easier for you, especially with your animals outside. It’s great to know that our service professionals have been pleasant, knowledgeable, and efficient, and that the photos they send give you confidence in the work completed.
At Aptive, we aim to provide service that is thorough, convenient, and transparent, so it’s wonderful to know that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone who serves you.
-Jasmine
Excellent communication
I think the amount of communication we get from the company as well as the techs is exceptional. They give you plenty of notice on when they're coming and I get texts from the tech on their arrival and all service performed. And they are all super friendly and customer oriented.
January 28, 2026
Reply from Aptive Pest Control - Bay Area
Hi Chris,
Thank you so much for sharing your experience! We’re thrilled to hear that our communication, both from our team and the service professionals, has been helpful and consistent. At Aptive, keeping you informed and providing friendly, customer-focused service is a top priority, and it’s wonderful to know our team is delivering on that.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like yours means a lot to our team, and we’ll be sure to share your kind words with everyone who serves you.
-Jasmine
I haven't seen bugs in our house at…
I haven't seen bugs in our house at all! It is so nice.
January 27, 2026
Reply from Aptive Pest Control - Bay Area
Hi Martha,
We love hearing this, thanks so much for sharing. It’s great to know your home has been protected and that your Aptive service is doing exactly what it’s meant to do. Our service professionals work hard to create lasting protection, and it’s always rewarding to hear when customers are enjoying the results. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate the trust you’ve placed in us.
-Jasmine
The tech listened to my needs and took…
The tech listened to my needs and took care of the issues.
January 24, 2026
Reply from Aptive Pest Control - Bay Area
Hi Thomas,
Thank you for sharing your feedback! We’re glad to hear that our service professional listened to your needs and effectively addressed the issues in your home. At Aptive, we take pride in providing thorough, personalized pest protection while making sure every customer feels heard and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Arrived 90 minutes late
Arrived 90 minutes late. Did service in dark! How could that be a thorough exterior service?
January 16, 2026
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback. We sincerely apologize for the delay and for any impact it had on the quality of your service experience. At Aptive, we take pride in providing thorough and effective pest protection, and we want every visit to meet the high standards our customers expect.
We would like the opportunity to make this right. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure a proper follow-up service is scheduled at a time that works best for you. Your satisfaction and trust are very important to us, and we appreciate you being part of the Aptive neighborhood.
-Jasmine
Very knowledgeable and professional!
January 23, 2026
Reply from Aptive Pest Control - Bay Area
Hi Roman,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professional was knowledgeable and professional. At Aptive, we take pride in providing effective pest protection while ensuring every customer feels confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Carlos did a great job communicating &…
Carlos did a great job communicating & taking photos
January 16, 2026
Reply from Aptive Pest Control - Bay Area
Hi Carmen,
Thank you for sharing your experience! We’re thrilled to hear that Carlos provided clear communication and detailed photos during his visit. At Aptive, we take pride in keeping our customers informed while delivering thorough and effective pest protection.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!
-Jasmine
Communication and service and friendly…
Communication and service and friendly and knowledgeable technicians.
January 22, 2026
Reply from Aptive Pest Control - Bay Area
Hi there,
Thank you for taking the time to share your experience. We’re glad to hear that our service professionals were friendly, knowledgeable, and communicated clearly with you. Providing attentive, professional service is what we strive for at Aptive, and it’s wonderful to know that was reflected during your visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Good communication and they target our…
Good communication and they target our problem areas each time whether wasps or grubs etc depending on the season
January 21, 2026
Reply from Aptive Pest Control - Bay Area
Hi Alexandra,
Thank you for sharing this feedback. At Aptive, we focus on clear communication and seasonal treatments that target the issues most likely to show up at your home, so it’s great to hear that approach has made a difference for you. Whether it’s wasps, grubs, or other seasonal concerns, we appreciate you trusting Aptive to adjust the service each time to meet your needs. Thanks for being part of our neighborhood, we’re glad to take care of your home.
-Jasmine
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