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Aptive Pest Control - Charlotte Reviews 

208
TrustScore 4.5 out of 5

4.6

4215 Stuart Andrew Blvd, Ste D, 28217 Charlotte, NC, US


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Rated 2 out of 5 stars

They show up at my house without me being there and without my pets being inside. I still have the black ants which I told them to eliminate and now I have a yellow jacket nest somewhere in my front y... See more

Company replied

Rated 5 out of 5 stars

The technician for Aptive is courteous, sending an advance notice of his coming and arrival time. He shows photos of his work, and concern for pets. Does his work throughly.

Company replied

Rated 5 out of 5 stars

Alex was in his always courteous gentlemanly ways today. He explains to me what he is going to do after asking me if there is anything in particular that has been a problem. Then he goes about his tas... See more

Company replied

Rated 5 out of 5 stars

The service techs always text me to let me know when they will arrive. They arrive on time. They ask about any problem areas I have noticed and we agree on a plan of action. The techs are professional... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Charlotte

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4215 Stuart Andrew Blvd, Ste D, 28217, Charlotte, NC, United States

  • 17046105860
Promotion box for Aptive Pest Control - Charlotte

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.6

All reviews

(208)

28,213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bey announced h

Bey announced her arrival well ahead, spoke with me in detail about the treatment and my expectations, performed duties, and checked with me upon leaving. I do not know definitively what the previous technician did or didn't do, but 14 photos taken to indicate job was done. But I don't believe it !

April 26, 2025
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Reply from Aptive Pest Control - Charlotte

Hi Bill,

Thank you for taking the time to share your feedback. We're so glad to hear that Bey communicated well with you and took the time to discuss your treatment and expectations. We completely understand your concerns regarding the previous service professional's work, and we take all feedback seriously as part of our commitment to improvement. At Aptive, we want to ensure you feel confident in the services we provide, so we appreciate you bringing this to our attention. If you have any further questions or need any follow-up, please don’t hesitate to reach out. We're here to ensure you're completely satisfied with your service.

-Jasmine

Rated 5 out of 5 stars

We have 2 houses.

We have 2 houses.
That get serviced with you guys. Our person was very polite and helped us with our hornet.Problem we really enjoyed the service

April 24, 2025
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Reply from Aptive Pest Control - Charlotte

Hi Valery,

Thank you so much for your thoughtful review! We're honored to service both of your homes and so glad to hear that our service professional was polite and helpful—especially with that hornet issue. At Aptive, we’re all about creating a positive and effective experience, and it’s wonderful to know you enjoyed the service. We truly appreciate your trust and loyalty, and we're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great Work Aptive

Aptive technicians performs exceptional work ALL THE TIME. I have been using them for a few years now and will continue doing so. They are the best!

March 25, 2025
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Reply from Aptive Pest Control - Charlotte

Hi Ruth,

Thank you so much for the kind words and continued trust in Aptive! We're thrilled to hear that our service professionals have consistently delivered exceptional service -- that means the world to us. Knowing you've been with us for years and plan to stick around truly makes our day. We're so grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Good service!

March 28, 2025
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Reply from Aptive Pest Control - Charlotte

Hi Ellen,

Thanks so much for the shoutout! We're glad to hear you're happy with the service. It means a lot to have you as part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

They are always on time

They are always on time, courteous operators...they have reasonable rates...I would definitely recommend

April 1, 2025
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Reply from Aptive Pest Control - Charlotte

Thank you for your kind words, Bill & Mona! We are so happy to hear that you appreciate our timely service, team, and pricing. It's always our goal to deliver exceptional service to all our customers, and your feedback is greatly appreciated. We're grateful to have you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Alex was very thorough and attentive…

Alex was very thorough and attentive with his explanations.

March 21, 2025
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Reply from Aptive Pest Control - Charlotte

Hi Claudia,

Thank you for your wonderful feedback! We are so glad to hear that Alex provided a thorough and attentive service experience. At Aptive, we strive to ensure every customer feels informed and confident in our pest solutions. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to service you!

-Jasmine

Rated 5 out of 5 stars

Alex is always provides great service

Alex is always provides great service. He is friendly, professional and lets me know what is doing.

March 20, 2025
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Reply from Aptive Pest Control - Charlotte

Thank you for your feedback, Brenda! We're thrilled to hear that you've had such a positive experience with our service. We strive to provide friendly, professional service, and we're glad that Alex has been able to meet your expectations. We appreciate your choosing Aptive to care for your pest control needs!

-Alexis

Rated 5 out of 5 stars

Very prompt when making an appointment.

Very polite and helpful technician.

March 18, 2025
Aptive Pest Control - Charlotte logo

Reply from Aptive Pest Control - Charlotte

Thank you for taking the time to share your experience with us! We're glad to hear that service is going well and our team has been not only kind, but helpful as well. We appreciate you choosing Aptive to help protect your home from pests!

-Alexis

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