Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
234 reviews
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Application Time
I'm usually home, sometimes the tech rings the doorbell but not always. I walk with a cane or walker and don't get to the door quick enough , so I just stay out of sight and watch. I feel like a quick application, spending more time sitting in the truck than working on my house, is not giving me my money's worth.
September 10, 2025
Reply from Aptive Pest Control - Chicago
Hi Edwin,
Thank you for sharing this feedback. We appreciate you bringing this to our attention because your experience matters to us.
At Aptive, our goal is for every service to feel thorough and worthwhile, and it’s important that our service professionals are communicating clearly when they arrive. We understand that getting to the door can take a little extra time, and we want to be mindful and respectful of that so you never feel rushed or overlooked during a visit.
The time a service professional spends at a home can vary depending on the treatment plan and the specific pest activity being addressed, but you should always feel confident that the service being provided is careful and complete. If it ever seems like the visit was shorter than expected or not as thorough as it should be, that’s something we absolutely want to look into.
Please feel free to reach out to us at socialmedia@goaptive.com so we can review your recent services and make sure everything is being handled the way it should be. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your experience with Aptive has been fast, complete, and knowledgeable.
Our team takes pride in providing thorough and effective service, and it’s wonderful to know that it made a difference for you. We truly appreciate you being part of the Aptive family and thank you for trusting us to keep your home comfortable and protected.
-Jasmine
Great company to work with
They show up consistently. Staff is always friendly and works inside and outside of the home. They're great with rescheduling if needed, which can be done online. I used to have a problem with ants coming in no matter how clean the house was but that stopped since I have had Aptive come in regularly.
February 28, 2026
Reply from Aptive Pest Control - Chicago
Hi Warren,
Thank you for sharing your experience! We’re thrilled to hear that our team has been consistent, friendly, and thorough in treating both the inside and outside of your home. It’s especially great to know that our regular visits have helped keep ants at bay. At Aptive, we take pride in providing reliable, professional pest control along with flexible scheduling options to make things easy for our customers. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Always very thorough.
February 26, 2026
Reply from Aptive Pest Control - Chicago
Hi Karen,
Thank you for your feedback! We’re glad to hear that your Aptive service has consistently been thorough. Providing detailed and effective pest control is something our team takes pride in, and it’s always rewarding to hear when that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Very thorough inspection of home and…
Very thorough inspection of home and property. Excellent follow-up report on all work completed as well as areas treated. Photos taken and shared were very helpful. Thank you for your professionalism.
March 4, 2026
Reply from Aptive Pest Control - Chicago
Hi Richard,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team provided a thorough inspection and detailed follow-up report, including photos of all areas treated. Clear communication and professional service are top priorities for us, and it’s wonderful to know our efforts helped give you confidence and peace of mind. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Professional and efficient
They are professionals and highly efficient workers. They always aim higher than expected.
February 28, 2026
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that our team has consistently provided professional, efficient, and above-and-beyond service. At Aptive, we take pride in delivering thorough, reliable, and customer-focused pest control that exceeds expectations whenever possible.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Getting a window of service can be difficult
The technicians are very nice and strive to help customers with any problems they are having.
February 20, 2026
Reply from Aptive Pest Control - Chicago
Hi Sally,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals have been friendly and helpful. At Aptive, we take pride in providing not only effective pest control but also attentive service that addresses our customers’ concerns.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.
-Jasmine
Robert does a thorough job!
February 26, 2026
Reply from Aptive Pest Control - Chicago
Hi Dawn,
Thank you for sharing your experience with Aptive. We’re glad to hear Robert provided a thorough job. Our service professionals take pride in delivering careful, attentive care, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Seem to always do a thorough job
Seem to always do a thorough job. Usually provide pictures of areas treated. Friendly and knowledgable
workers.
February 17, 2026
Reply from Aptive Pest Control - Chicago
Hi Bill,
Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professionals are thorough, friendly, and knowledgeable, and that the pictures help keep you informed about the areas treated.
At Aptive, we strive to provide service that’s both effective and transparent, so it’s wonderful to know that our efforts are making a difference. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Rep was efficient and knowledgeable
February 24, 2026
Reply from Aptive Pest Control - Chicago
Hi Frank,
Thank you for sharing your feedback! We’re glad to hear that your service professional was both efficient and knowledgeable. At Aptive, we pride ourselves on providing thorough, reliable service while ensuring our customers feel informed and confident in the protection of their homes. We truly appreciate you choosing Aptive and giving us the opportunity to care for your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Joseph,
Thank you for sharing your experience! We’re glad to hear that our service professional arrived on time and took the time to go over the process with you. At Aptive Environmental, we strive to provide clear communication and thorough, reliable service so our customers feel confident in the care their home receives.
It’s wonderful to know that our efforts made a positive impression. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Wonderful experience
The technicians are respectful of your house. The bugs have stayed gone.
February 22, 2026
Reply from Aptive Pest Control - Chicago
Hi Harold,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals are treating your home with respect and that our treatments are keeping the pests away.
At Aptive Environmental, we take pride in providing thorough, effective service while making sure every home is treated with care. Feedback like yours is incredibly motivating for our team and reassures us that our approach is making a real difference.
We truly appreciate you choosing Aptive and trusting us to protect your home!
-Jasmine
Always does a great job
Always does a great job. Always checks if I have any specific needs.
February 14, 2026
Reply from Aptive Pest Control - Chicago
Hi Steve,
Thank you for sharing your experience! We’re thrilled to hear that our team consistently provides thorough service and takes the time to check in on any specific needs you may have. At Aptive Environmental, we pride ourselves on delivering personalized, reliable care that keeps your home protected from pests.
Feedback like yours motivates our team to continue going the extra mile for every customer. We truly appreciate you choosing Aptive!
-Jasmine
Cesar made my experience great by…
Cesar made my experience great by communicating, a thorough servicing, and demonstrating knowledge of pest control. Cesar texted me a 20 minute heads up so I could prepare our house for an interior treatment. He used a long brush to clean away cobwebs from crevices and eaves. He asked if I had any specific concerns. He engaged with the customer by telling them what pests he was targeting and why. This demonstrates more than transactional, corporate services, this shows the heart of a teacher.
February 17, 2026
Reply from Aptive Pest Control - Chicago
Hi Mitchel,
Thank you so much for sharing your detailed feedback! We’re thrilled to hear that Cesar provided such a thorough and thoughtful service experience. At Aptive Environmental, we strive to go beyond standard treatments by communicating clearly, addressing specific customer concerns, and educating homeowners about pest control.
It’s wonderful to know that Cesar’s professionalism, attention to detail, and willingness to engage made such a positive impression. Feedback like yours motivates our team to continue delivering service with the care, knowledge, and heart our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Consistant good service
John was extremely friendly and very thorough with his work,
February 19, 2026
Reply from Aptive Pest Control - Chicago
Hi Greg,
Thank you for sharing your experience! We’re thrilled to hear that John provided friendly and thorough service. At Aptive Environmental, we take pride in having knowledgeable, professional service professionals who deliver reliable and detailed care for every home.
Feedback like yours motivates our team to continue going above and beyond for our customers. We truly appreciate you choosing Aptive!
-Jasmine
I switched back because your team cares!!!!
I switched back because your people are trained to care. They kept myself up to date and recognized i have pets. The tech was educated/trained on how to address the application. Cant thank him enough!!! Outstanding job!!!
February 13, 2026
Reply from Aptive Pest Control - Chicago
Hi Bobby,
Thank you for sharing your experience! We’re thrilled to hear that our team’s training, attention to detail, and pet-conscious approach made a difference. At Aptive, we take pride in keeping our customers informed and delivering safe, effective, and knowledgeable service for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide outstanding service.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Aaron,
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to address the areas of need outside your home. At Aptive, we strive to provide thorough and effective pest protection both inside and out, so it’s great to know our efforts made a difference.
We truly appreciate your feedback and for trusting Aptive to help protect your home and property.
-Jasmine
These guys did a fantastic job
These guys did a fantastic job! New trainees got excellent instructions from the senior technician. We have work together on my issues before and he clued his "Newbie" in great. Hit all the high and low spots. Easy to communicate needs to and great follow up. 10 out of 10.
February 10, 2026
Reply from Aptive Pest Control - Chicago
Hi Vincent,
Thank you so much for taking the time to share this detailed feedback! We’re thrilled to hear that our team not only addressed your needs thoroughly, from the high spots to the low, but also provided a strong training experience for new technicians. Clear communication and reliable follow-up are priorities for us at Aptive, and it’s wonderful to know that came through during your visit.
We truly appreciate you choosing Aptive and being part of our community. Your kind words mean a lot to our team, and we look forward to continuing to provide top-notch, dependable service for your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Jacqueline,
Thank you for taking the time to share your experience! We’re glad to hear our Aptive service professionals have been courteous and responsive to your concerns. Providing attentive, respectful service is something our team takes seriously, and it’s wonderful to know that came through during your visits.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to us, and we look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
I had my service done in the beginning…
I had my service done in the beginning of the month and had to schedule a re-service at no charge due to that the technician didn't complete the services entirely. I have auto- pay and I was charged again on my card. I had to wait a few days to get my money refunded back to my card. The request made during the scheduling is not communicated to the technician which can be frustrating. I don't know what is going on , but I had better service at the beginning of my contract.
January 29, 2026
Reply from Aptive Pest Control - Chicago
Hi Debra,
Thank you for sharing your experience and for being so detailed about the challenges you’ve faced. I completely understand how frustrating it must have been to schedule a re-service and deal with the billing mix-up, especially when expectations weren’t clearly communicated to the service professional. That’s not the seamless experience we aim to provide at Aptive, and your feedback is very important to us.
We truly appreciate you sticking with us and letting us know where we can improve. I’ll be sure to share your comments with our team so we can work on improving communication between scheduling and our service professionals, as well as ensuring these billing situations are handled more smoothly in the future.
Thank you for choosing Aptive to protect your home, and we hope to restore your confidence in the level of service we provide moving forward.
-Jasmine
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