Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
234 reviews
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Technician had clear communication
Technician had clear communication, included pictures of work completed.
February 5, 2026
Reply from Aptive Pest Control - Chicago
Hi Melissa,
Thank you for taking the time to share your experience and for choosing Aptive. We’re glad to hear that your service professional provided clear communication and included pictures of the work completed. Keeping you informed and ensuring transparency is something we take pride in, and it’s wonderful to know it made a difference. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.
-Jasmine
They always send pictures and let me…
They always send pictures and let me know exactly where they are treating areas on my property.
January 30, 2026
Reply from Aptive Pest Control - Chicago
Hi Dawn,
We’re glad to hear that our team keeps you informed with photos and clear updates on the areas being treated! At Aptive, we take pride in providing thorough service and transparent communication so our customers always know what’s being done to protect their homes. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
He was very personable and professional.
January 23, 2026
Reply from Aptive Pest Control - Chicago
Hi there,
We’re glad to hear our service professional was both personable and professional! At Aptive, we take pride in delivering thorough, reliable pest control while making every visit a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Reviewed
Service is dependable. Aptive is pretty responsive but not easily contacted unless you call. Tried to get Aptive to reduce audits per year (unsure if they have contractual restrictions).
January 23, 2026
Reply from Aptive Pest Control - Chicago
Hi John,
Thank you for sharing your feedback. We’re glad to hear you find our service dependable and that our team is responsive, those are exactly the experiences we strive to provide at Aptive.
I understand it can be frustrating when contacting us feels challenging, and your point about the frequency of audits is important. While some aspects of service frequency are guided by the terms of the agreement, we’d be happy to review your account and discuss options to make your service more convenient.
Please feel free to reach out to us at socialmedia@goaptive.com so we can connect directly and ensure your service aligns with your needs. We truly value you as part of the Aptive neighborhood and appreciate you taking the time to share your experience.
-Jasmine
On-time & Great Service
Effective communication, asking for issues upfront, adjusting the schedules as needed. always prompt with timings and service. The service agents are polite and ask questions.
January 28, 2026
Reply from Aptive Pest Control - Chicago
Hi Umesh,
Thank you for sharing your experience! We’re thrilled to hear that our team’s communication, promptness, and attentiveness have made your service visits smooth and reliable. At Aptive, we strive to provide service that is clear, responsive, and professional, and it’s wonderful to know our efforts are making a difference.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like yours means a lot to our team, and we’ll be sure to share your kind words with our service professionals.
-Jasmine
We got a very thorough treatment for…
We got a very thorough treatment for the exterior of our house.
January 18, 2026
Reply from Aptive Pest Control - Chicago
Hi Martin,
Thank you for sharing your feedback! We’re glad to hear that you were pleased with the thorough exterior treatment of your home. At Aptive, our service professionals take pride in providing effective, detailed pest protection to help keep your home safe and comfortable.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback means a lot to our team!
-Jasmine
I always know when they are coming and…
I always know when they are coming and get a report on what was done.
January 15, 2026
Reply from Aptive Pest Control - Chicago
Hi Lorraine,
Thank you for sharing your feedback! We’re thrilled to hear that our communication keeps you informed and that you receive detailed reports after every service. At Aptive, we take pride in providing thorough, reliable pest protection while ensuring every customer feels confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Great product BUT they repeatedly…
Great product BUT they repeatedly ignore the request to schedule in advance, specifically they just show up and begin the treatment whether it is appropriate for us or not.
January 16, 2026
Reply from Aptive Pest Control - Chicago
Hi Ed,
Thank you for sharing your feedback. I’m glad to hear that you’ve seen the value of our products, but I’m very sorry to hear that your requests for advance scheduling have not been consistently followed. I completely understand how frustrating it can be when service visits don’t align with your availability or needs.
At Aptive, we strive to provide thorough pest protection while respecting your schedule and preferences. I’d like the opportunity to review your account and ensure our service professionals follow your scheduling requests going forward. Please reach out to us directly at socialmedia@goaptive.com so we can make sure future visits are planned at times that work best for you.
We truly appreciate you being part of the Aptive neighborhood and for helping us improve our service experience.
-Jasmine
I never received a copy of the contract…
I never received a copy of the contract by email as promised by the representative.
September 12, 2025
Reply from Aptive Pest Control - Chicago
Hi Philip,
Thank you for sharing your feedback. I’m very sorry to hear that you did not receive a copy of your contract as promised. I completely understand how important it is to have proper documentation for your records, and I apologize for the inconvenience this has caused.
At Aptive, we want every customer to feel informed and confident in their service. Please reach out to us directly at socialmedia@goaptive.com so we can send you a copy of your contract and make sure your account is fully updated.
We appreciate you being part of the Aptive neighborhood and for giving us the opportunity to address this promptly.
-Jasmine
It has been quite efficient in keeping the Level of mosquitoes down
It has been quite efficient in keeping the level of mosquitoes down.
January 18, 2026
Reply from Aptive Pest Control - Chicago
Hi Mark,
Thank you for taking the time to share your experience! We’re so glad to hear that our services have been helping keep mosquitoes under control. At Aptive, we strive to provide effective, reliable solutions to help make your home and yard more comfortable.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. If there’s ever anything more we can do to improve your experience, please don’t hesitate to reach out.
-Jasmine
Thorough job!
Our technician always give informative information and does a thorough job. Photos included!
January 10, 2026
Reply from Aptive Pest Control - Chicago
Hi Rita,
Thank you for sharing your feedback! We’re thrilled to hear that your service professional provides informative updates and thorough service, and that the photos help you see the work being done.
At Aptive, we strive to deliver clear communication and reliable, detailed service for every customer. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Outstanding Service
The technician arrived on time.
They asked if there were any specific areas that needed attention.
They were Professional and Polite.
January 9, 2026
Reply from Aptive Pest Control - Chicago
Hi James,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time, took the time to ask about your specific concerns, and provided professional and polite service. At Aptive, we take pride in delivering thorough, reliable pest control while ensuring our customers feel informed and confident in the results.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
GREAT JOB always friendly very thorough when…
Always friendly very thorough when doing the job and I like that. They send pictures showing that they have done the job. And always attentive to the places that we say when we see the creatures lol
January 9, 2026
Reply from Aptive Pest Control - Chicago
Hi Tina & Mike,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been friendly, thorough, and attentive to the areas you’ve pointed out. It’s great to know that the photos help you see the work being done and give you peace of mind.
At Aptive, we take pride in providing detailed, reliable service while making sure our customers feel informed and confident in their pest control. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home!
-Jasmine
We do not get any bugs in the house
We do not get any bugs in the house. So it must be working.
January 9, 2026
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that you’re not seeing any bugs in your home, that’s exactly what we aim for. At Aptive, we take pride in providing thorough, reliable pest control to help our customers feel safe and comfortable in their homes.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Great service
January 15, 2026
Reply from Aptive Pest Control - Chicago
Hi Tony,
Thank you for sharing your experience! We’re glad to hear that you received great service from our Aptive team. Providing reliable, thorough, and professional service is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Adam did a great job
Adam did a great job. Treated all areas of concern inside and outside. Aptive, as a whole, has done a great job keeping my home free of insects.
January 10, 2026
Reply from Aptive Pest Control - Chicago
Hi Al,
Thank you for sharing your experience! We’re thrilled to hear that Adam provided thorough service both inside and outside, and that Aptive has helped keep your home free of insects. Delivering reliable, detailed, and effective pest control is always our goal, and it’s wonderful to know that our team has reflected that in your visits. We’ll be sure to pass along your kind words to Adam. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
My guys are always courteous and do…
My guys are always courteous and do specific details for me where we have issues. No complaints from them. I’ve have really good service. I have had Aptive for many years and I could swear on my service agreement that I was guaranteed locked in at that rate and had a pretty hefty rate increase this year. I can’t find my paperwork for that. Maybe someone could explain that to me please?
January 11, 2026
Reply from Aptive Pest Control - Chicago
Hi Shelly,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professionals are courteous, attentive to the details that matter most to you, and providing a consistently positive experience over the years.
Regarding your concerns about the recent rate increase, we completely understand how this can be confusing, especially when you’ve had a long-standing agreement with Aptive. We’d be happy to review your account and your service agreement with you to clarify the pricing and ensure everything is clear.
Please reach out to us directly at socialmedia@goaptive.com so we can look into this together and provide a full explanation. We truly appreciate you being part of the Aptive family and for giving us the opportunity to continue serving your home.
-Jasmine
Great Service
Aptive redesigned its call center, which now is much more responsive.
I appreciate the professional approach and knowledgeable servicing agents that come to service the home.
January 10, 2026
Reply from Aptive Pest Control - Chicago
Hi Janiece,
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve noticed improvements with our call center and that our team has been able to provide knowledgeable, professional service in your home. At Aptive, we’re always focused on making every interaction smooth and responsive, from the first call to the service visit. Your feedback means a lot and encourages us to keep delivering the best possible experience to our neighbors.
We truly appreciate you choosing Aptive and being part of our community!
-Jasmine
Professional treatment
An experienced professional treated all areas of my property as requested. Well done!
January 9, 2026
Reply from Aptive Pest Control - Chicago
Hi Raymond,
We’re glad to hear that our service professional was able to treat all areas of your property as requested. At Aptive, we take pride in providing thorough, knowledgeable service that protects your home and gives you peace of mind. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
The service was consistent to service I…
The service was consistent to service I have received in the past.
January 9, 2026
Reply from Aptive Pest Control - Chicago
Hi Jo Ann,
We’re glad to hear that our service has continued to meet your expectations. At Aptive, we take pride in providing consistent, reliable, and thorough pest control solutions for every home we visit. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
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