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Aptive Pest Control - Chicago Reviews 234

TrustScore 4.5 out of 5

4.5

245 Roosevelt Rd, Bldg 9, 60185 West Chicago, IL, US


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Rated 5 out of 5 stars

Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more

Company replied

Rated 5 out of 5 stars

I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more

Company replied

Rated 5 out of 5 stars

Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more

Company replied

Rated 4 out of 5 stars

The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Chicago

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

  • 13126354680
Promotion box for Aptive Pest Control - Chicago

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Rated 5 out of 5 stars

They are always on time and…

They are always on time and professional.

January 7, 2026
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Reply from Aptive Pest Control - Chicago

Hi Leigh,

Thank you for sharing your feedback! We’re glad to hear that our team has consistently been on time and professional during your visits.

At Aptive, we take pride in providing reliable and respectful service that our customers can count on. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Received the service professionally

Received the service professionally. Duke inquired if we have any problems that needed special treatment.

January 1, 2026
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Reply from Aptive Pest Control - Chicago

Hi John,

Thank you for taking the time to share your experience! We’re glad to hear that Duke provided professional service and took the time to ask about any specific concerns that needed special attention.

At Aptive, we believe in delivering thorough, personalized service while making sure every customer’s unique needs are addressed. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Chicago

Hi Julie,

Thank you for taking the time to share your feedback! We’re glad to hear that our team has consistently been polite and professional during your visits.

At Aptive, we take pride in providing service that is both respectful and effective, and it’s wonderful to know that commitment comes through for our customers. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Chicago

Hi John,

Thank you for sharing this. We’re so glad to hear that everything went perfectly during your service.

Our goal at Aptive is to make each visit smooth, efficient, and stress-free, and it’s always great to know when that experience comes through. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.

Thanks again for taking the time to leave a review. We look forward to continuing to take care of your home.

-Jasmine

Rated 5 out of 5 stars

January treatment

service tech Ceasar was very good and spent attention to treating outside of house.Still not sure why application is needed in Cold months-January/February

January 3, 2026
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Reply from Aptive Pest Control - Chicago

Hi Dane,

Thank you for sharing your feedback! We’re glad to hear that Ceasar provided attentive, thorough service, especially with the exterior treatment of your home. At Aptive, we aim to address areas where pests are most likely to seek shelter, even during colder months, to prevent infestations before they start.

We appreciate your question about winter applications, it’s a great point, and we’d be happy to explain more about how these treatments work to protect your home year-round. Thank you for being part of the Aptive neighborhood, and we look forward to continuing to keep your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

Always asks what is needed and does the…

Always asks what is needed and does the job well.

January 3, 2026
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Reply from Aptive Pest Control - Chicago

Hi Nancy,

Thank you for sharing your feedback! We’re glad to hear that our team takes the time to listen to your needs and delivers effective, thorough service. At Aptive, understanding our customers’ priorities and providing reliable pest protection is at the heart of what we do.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

Good reduction in flying insects but…

Good reduction in flying insects but have mice on the outside propey

August 23, 2025
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Reply from Aptive Pest Control - Chicago

Hi Darryl,

Thank you for sharing your feedback! We’re glad to hear that you’ve noticed a reduction in flying insects. We also understand your concern about the mice around your property, and we’d like the opportunity to address that as well. At Aptive, we aim to provide comprehensive pest protection, both inside and outside the home, and your feedback helps us ensure no areas are overlooked.

We truly appreciate you being part of the Aptive neighborhood and encourage you to reach out so we can review your property and help resolve the remaining pest concerns.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service, again! So thorough with the tests and photos.

December 18, 2025
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Reply from Aptive Pest Control - Chicago

Hi Mary Ann,

Thank you for sharing your feedback! We’re glad to hear that our team’s thoroughness and attention to detail, including the tests and photo documentation, continue to stand out. At Aptive, we take pride in providing clear, comprehensive service so our customers feel informed and confident. We truly appreciate you choosing Aptive to care for your home.

-Jasmine

Rated 5 out of 5 stars

They do a great job and communicate…

They do a great job and communicate very well.

December 30, 2025
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Reply from Aptive Pest Control - Chicago

Hi Laura,

Thank you for sharing your feedback! We’re glad to hear that our team’s communication and thorough service have made a positive impact. At Aptive, keeping our customers informed and providing reliable, effective pest control are top priorities. We truly appreciate you choosing Aptive to care for your home.

-Jasmine

Rated 5 out of 5 stars

Prompt complete service

Prompt complete service

December 31, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our team provided prompt and complete service. At Aptive, we take pride in delivering reliable, thorough pest control so our customers can feel confident their home is protected. We truly appreciate you choosing Aptive.

-Jasmine

Rated 5 out of 5 stars

Great customer service

Great customer service

December 21, 2025
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Reply from Aptive Pest Control - Chicago

Hi Marcus,

Thanks so much for the kind words. Great customer service is something we truly strive for at Aptive, so it means a lot to hear that reflected in your experience. We really appreciate you choosing Aptive and being part of the Aptive neighborhood. If there’s ever anything you need, we’re always here to help.

-Jasmine

Rated 1 out of 5 stars

stay away!!!

deceptive tactics to sign up for 2 year contract and can't get out without paying high fees.Last time out they spent 3 minutes spraying around house.

December 14, 2025
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Reply from Aptive Pest Control - Chicago

Hi Harry,

Thank you for sharing your feedback. I’m sorry to hear your experience with Aptive left you feeling frustrated, especially regarding the agreement terms and the length of your service visit. That’s not the experience we want for our customers.

Our service professionals aim to tailor each visit to the home’s needs, and we apologize if this visit felt rushed. We’d like the opportunity to review your account, clarify the agreement details, and ensure your remaining services are handled with the care and attention you expect from Aptive.

If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can work toward a better experience moving forward. Your feedback helps us improve how we serve our customers.

-Jasmine

Rated 5 out of 5 stars

Was hired predominately for outdoor spider control

Was hired predominately for outdoor spiders and webs on house and garage exterior. Came out 5 times as promised under the contract I signed from April to December. Spider problem was completely eradicated. We’re very satisfied.

December 21, 2025
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Reply from Aptive Pest Control - Chicago

Hi Linda,

Thank you for taking the time to share your feedback. I’m thrilled to hear that your spider concerns were completely resolved and that our team was able to fulfill all five visits as promised under your contract.

At Aptive, we strive to provide thorough, effective service while keeping our commitments to our customers. It’s wonderful to know your experience reflects that, and we truly appreciate you being part of the Aptive neighborhood and trusting us to protect your home.

-Jasmine

Rated 1 out of 5 stars

Never know when they’re coming they…

Never know when they’re coming and they haven’t resolved the issues they said they would. Not impressed at all

December 14, 2025
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Reply from Aptive Pest Control - Chicago

Hi Jason,

Thank you for sharing your feedback. I’m very sorry to hear that your experience with Aptive hasn’t met your expectations. We strive to provide reliable, timely service and effective solutions, and it’s clear we fell short in your case.

I’d like the opportunity to review your account and work with our operations team to address the issues you’ve experienced and make sure your home receives the attention it needs. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and work toward a resolution. Your feedback is important and helps us continue improving the service we provide to every Aptive customer.

-Jasmine

Rated 5 out of 5 stars

Although I wasn't home agent sent…

Although I wasn't home agent sent pictures of everything he did as well as a written explanation of why he was doing it. He gave me a advance notice of his arrival.

December 14, 2025
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Reply from Aptive Pest Control - Chicago

Hi Stephanie,

Thank you for sharing your feedback! We’re glad to hear that our agent provided advance notice and kept you informed with photos and a clear explanation of the work being done. At Aptive, we strive to provide thorough and transparent service so our customers always know what’s happening in their homes.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Experience with Aptive

Experience with Aptive

December 4, 2025
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Reply from Aptive Pest Control - Chicago

Hi Raja,

Thank you for sharing your feedback! We’re glad to hear you had an experience with Aptive. At Aptive, we strive to provide professional, thorough, and attentive service to every home we visit, and we hope your experience reflected that.

We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

The best part of Aptive is it's field…

The best part of Aptive is it's field technicians. They are the face of the company, with direct interaction with the customer. My current tech, Franklin, is one of the best I've had in many years of service. He is personable, polite, courteous, and a pleasure to work with; he is also knowledgeable, experienced, and extremely helpful. Great service!

December 3, 2025
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Reply from Aptive Pest Control - Chicago

Hi Judith,

We’re thrilled to hear about your experience with Franklin! At Aptive, our field service professionals are truly the face of our company, and it’s wonderful to know Franklin’s professionalism, knowledge, and personable approach made such a positive impact. Feedback like yours inspires our team to continue delivering attentive, reliable, and thoughtful service to all our neighbors.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

These guys are great.

December 2, 2025
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Reply from Aptive Pest Control - Chicago

Hi Misty,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Aptive.

Our team works hard to provide reliable, effective service while keeping your home and family safe, and feedback like yours really motivates us to keep doing our best. We appreciate having you as part of the Aptive family and are always here if you need anything in the future.

-Jasmine

Rated 5 out of 5 stars

Aptiv always keeps our house free from…

Aptiv always keeps our house free from outside creatures. Every once in a while, some ants may get into the heating ducts. Within one day, they are out and eradicate that infestation. We are very pleased with the results we get.

November 29, 2025
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Reply from Aptive Pest Control - Chicago

Hi Rebecca,

Thank you so much for sharing your experience! We’re thrilled to hear that Aptive has helped keep your home protected from outside pests and that any occasional issues are quickly resolved. At Aptive, we pride ourselves on providing timely and effective service so our customers can feel confident and comfortable in their homes.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home for years to come.

-Jasmine

Rated 5 out of 5 stars

The techs are very nice and…

The techs are very nice and knowledgeable

November 26, 2025
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Reply from Aptive Pest Control - Chicago

Hi Patty,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professionals were both knowledgeable and friendly during your service.

We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

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