Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied

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Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

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Reply from Aptive Pest Control - Chicago
Received the service professionally. Duke inquired if we have any problems that needed special treatment.

Reply from Aptive Pest Control - Chicago
service tech Ceasar was very good and spent attention to treating outside of house.Still not sure why application is needed in Cold months-January/February

Reply from Aptive Pest Control - Chicago
Always asks what is needed and does the job well.

Reply from Aptive Pest Control - Chicago
Good reduction in flying insects but have mice on the outside propey

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
They do a great job and communicate very well.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
deceptive tactics to sign up for 2 year contract and can't get out without paying high fees.Last time out they spent 3 minutes spraying around house.

Reply from Aptive Pest Control - Chicago
Was hired predominately for outdoor spiders and webs on house and garage exterior. Came out 5 times as promised under the contract I signed from April to December. Spider problem was completely eradicated. We’re very satisfied.

Reply from Aptive Pest Control - Chicago
Never know when they’re coming and they haven’t resolved the issues they said they would. Not impressed at all

Reply from Aptive Pest Control - Chicago
Although I wasn't home agent sent pictures of everything he did as well as a written explanation of why he was doing it. He gave me a advance notice of his arrival.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
The best part of Aptive is it's field technicians. They are the face of the company, with direct interaction with the customer. My current tech, Franklin, is one of the best I've had in many years of service. He is personable, polite, courteous, and a pleasure to work with; he is also knowledgeable, experienced, and extremely helpful. Great service!

Reply from Aptive Pest Control - Chicago
Aptiv always keeps our house free from outside creatures. Every once in a while, some ants may get into the heating ducts. Within one day, they are out and eradicate that infestation. We are very pleased with the results we get.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
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