Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
234 reviews
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They keep you informed! …
They contacted me to inform me when they would be arriving. I then received a text saying what all was performed and that they had finished. Nice knowing when they have arrived and completed the job!!!
November 26, 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our communication before, during, and after your service made the process clear and convenient for you.
It’s wonderful to know that knowing when we arrived and completed the job made a difference. We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
My tech did a great job and took care…
My tech did a great job and took care of all my requests.
November 18, 2025
Reply from Aptive Pest Control - Chicago
Hi Kari,
Thank you for taking the time to share your experience! We’re thrilled to hear that your service professional was able to take care of all your requests and provide the quality service you expect.
At Aptive, we take pride in delivering thorough, respectful, and attentive service, and feedback like yours reinforces the care we aim to provide every day. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Pest Control
He listened to my needs about pests. He sprayed where I asked him to & provided me with some glue traps.
He was quick, friendly & efficient. Thank you
October 29, 2025
Reply from Aptive Pest Control - Chicago
Hi Debbie,
Thanks so much for sharing this! We're really glad to hear our service professional took the time to listen to what you needed, treated the areas you were concerned about, and made sure you had those glue traps on hand. It’s great knowing you felt everything was quick, friendly, and efficient, that’s exactly the type of experience we want our Aptive neighborhood to have.
Thanks again for choosing Aptive, and we’re always here to help keep things protected whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Allison,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve continued to receive excellent service. Providing consistent, high-quality care is always our goal, and it’s wonderful to know that our team is meeting your expectations.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
I get an email that reminds me that my…
I get an email that reminds me that my service will be in a couple of days.....this is very helpful for me to make sure I'm home so that I don't miss an appointment. Then on service day the Technician calls me when he's approximately 30-45 minutes out.
November 16, 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing this, and for being a part of the Aptive neighborhood. We really appreciate you taking the time to let us know how the service reminders and day-of call are working for you.
It’s great to hear that the email ahead of time helps you plan, and that our service professional’s call on the day of your appointment makes things even smoother. Clear communication is something we work hard on at Aptive, so knowing it’s making your experience easier truly means a lot.
We’re grateful to have you with us, and we’ll keep doing our best to deliver a service you can count on. If you ever need anything or have suggestions, we’re always here and happy to help.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Janeise,
Thank you for sharing your feedback! We’re thrilled to hear that your experience with Aptive was professional, courteous, and prompt. Our team works hard to provide reliable and attentive service, and it’s wonderful to know that was reflected in your visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback inspires us to continue delivering exceptional service to all our neighbors.
-Jasmine
Reliable service
Reliable service. They listen to your concerns and do their best to take care of them.
November 13, 2025
Reply from Aptive Pest Control - Chicago
Hi James,
Thank you for taking the time to share your experience! We’re glad to hear that our team has been reliable and attentive to your concerns. At Aptive, we take pride in providing thorough service while making sure our customers feel heard and cared for.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
Great service!
I appreciate the comprehensive pest control service and great communication from Aptive. Our technician, Jacob, texted that he was arriving soon and inquired about specific issues we might have, then sent me photos to show the areas he had paid special attention to.
November 12, 2025
Reply from Aptive Pest Control - Chicago
Hi Jan,
Thank you for sharing your experience! We’re thrilled to hear that Jacob provided thorough service and kept you informed every step of the way. At Aptive, we pride ourselves on clear communication and comprehensive pest control solutions, and it’s wonderful to know our team delivered on both. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
My technician Jeff was great
My technician Jeff was great. He was polite, professional, and thorough.
November 11, 2025
Reply from Aptive Pest Control - Chicago
Hi Maria,
Thank you for sharing your experience! We’re thrilled to hear that Jeff provided polite, professional, and thorough service. At Aptive, we take pride in our team’s dedication to delivering top-notch care and protecting every home, and it’s wonderful to know Jeff exemplified that during your visit. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
The a Sevice Tech and I had a great
The a Sevice Tech and I had a great, to-the-point discussion about the current service application and the first spring application.
November 2, 2025
Reply from Aptive Pest Control - Chicago
Hi D.J.
Thank you for taking the time to share your feedback! We’re glad to hear that your service professional provided a clear and helpful discussion about your current treatment and the upcoming spring application. At Aptive, we strive to provide knowledgeable, professional, and attentive service, and it’s wonderful to know that your experience reflected that.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable and effective pest control for your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Erin,
Thank you for sharing your feedback! We’re glad to hear that you find our service reliable and communicative. At Aptive, we strive to provide professional, consistent, and transparent pest control, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.
-Jasmine
Very knowledgeable staff
Brandon did a great job explaining what solutions we had and how to help prevent pest from getting into our house. Very knowledgeable and polite. Did a wonderful job with the prevention around the house.
November 7, 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Brandon not only provided effective prevention around your home but also took the time to clearly explain the solutions and steps to help keep pests out. At Aptive, we take pride in offering service that’s both knowledgeable and tailored to each home, and it’s wonderful to know Brandon delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Mobin,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with our service professional did not meet your expectations. At Aptive, we strive to provide knowledgeable, professional, and courteous service with every visit, and it’s clear we fell short in this instance.
We take feedback like yours seriously and would like the opportunity to learn more about your experience and make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure any concerns are properly addressed.
At Aptive, we value every customer and are committed to providing the highest level of service possible.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Thomas,
Thank you for sharing your feedback! We’re glad to hear that our service professional was polite and accommodating with scheduling. At Aptive, we take pride in providing reliable, friendly, and flexible service, and it’s wonderful to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our efforts.
-Jasmine
Technician checked that he was doing…
Technician checked that he was doing what we needed and took care of our needs.
October 9, 2025
Reply from Aptive Pest Control - Chicago
Hi Donna and Dezi,
We’re thrilled to hear that our service professional made sure your needs were fully addressed. At Aptive, we take pride in going beyond the basics to provide personalized care and attention for every home. Your feedback reassures us that our approach is making a difference.
Thank you for trusting Aptive to protect your home, we look forward to keeping your space comfortable and protected for years to come.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Cheryl,
Thank you for sharing your feedback. We’re glad to hear that our team took the time to listen to your concerns. At Aptive, understanding our customers’ needs is a top priority, and we strive to provide thorough, personalized pest protection. We appreciate you being a part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
Above and beyond Service
I wasn't home at the time of service , but was texted. When service was concluded I was texted with pictures of areas he had serviced which I greatly appreciated! This serviced was above and beyond in my opinion. Thank you
October 26, 2025
Reply from Aptive Pest Control - Chicago
Hi Connie,
Thank you for sharing your feedback. We’re thrilled to hear that our service went above and beyond and that the text updates and photos provided reassurance while you weren’t home. At Aptive, we take pride in our service professionals who are thorough, communicative, and committed to keeping our customers informed and confident in their pest control solutions.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.
-Jasmine
Thactechnicians are always terrific
Thactechnicians are always terrific! The custome service is mostly terrible.
October 26, 2025
Reply from Aptive Pest Control - Chicago
Hi Joan,
Thank you for sharing your feedback. We’re glad to hear that our service professionals have consistently provided terrific service. At the same time, I hear your concerns regarding our customer service, and I’m sorry that it has not met the high standards we aim for at Aptive.
Your feedback is valuable, and we are actively reviewing our processes to improve communication, responsiveness, and overall support for our customers. Please reach out to us at socialmedia@goaptive.com so we can address any immediate concerns and ensure your experience with Aptive is positive from start to finish.
We truly appreciate you being part of the Aptive community and want to restore your confidence in all aspects of our service.
-Jasmine
Cameren Highsmith did a great job…
Cameren Highsmith did a great job walking through some of his pest observations with my wife. He was very helpful and gave us good advice to address a couple of issues we are having.
October 17, 2025
Reply from Aptive Pest Control - Chicago
Hi Jim,
We’re thrilled to hear that Cameren was able to provide helpful advice and walk you through his observations! At Aptive, we take pride in having service professionals who not only address pest concerns effectively but also provide guidance so our customers feel confident in protecting their homes. Thank you for being a valued part of the Aptive neighborhood!
-Jasmine
Tech was on time and listened to all my…
Tech was on time and listened to all my concerns.
October 17, 2025
Reply from Aptive Pest Control - Chicago
Hi Robert,
We’re glad to hear that our service professional was on time and attentive to your concerns! At Aptive, we take pride in providing thorough and responsive service so our customers feel confident and supported. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
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