Adam from Aptive Pest Control was outstanding. We’ve had plenty of door-to-door salespeople knock on our door over the years, and we’ve always said no. Adam was different. He took the time to a... See more
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Adam from Aptive Pest Control was outstanding. We’ve had plenty of door-to-door salespeople knock on our door over the years, and we’ve always said no. Adam was different. He took the time to a... See more
Company replied
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

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I get an email that reminds me that my service will be in a couple of days.....this is very helpful for me to make sure I'm home so that I don't miss an appointment. Then on service day the Technician calls me when he's approximately 30-45 minutes out.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
Reliable service. They listen to your concerns and do their best to take care of them.

Reply from Aptive Pest Control - Chicago
I appreciate the comprehensive pest control service and great communication from Aptive. Our technician, Jacob, texted that he was arriving soon and inquired about specific issues we might have, then sent me photos to show the areas he had paid special attention to.

Reply from Aptive Pest Control - Chicago
My technician Jeff was great. He was polite, professional, and thorough.

Reply from Aptive Pest Control - Chicago
The a Sevice Tech and I had a great, to-the-point discussion about the current service application and the first spring application.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
Brandon did a great job explaining what solutions we had and how to help prevent pest from getting into our house. Very knowledgeable and polite. Did a wonderful job with the prevention around the house.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
Technician checked that he was doing what we needed and took care of our needs.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
I wasn't home at the time of service , but was texted. When service was concluded I was texted with pictures of areas he had serviced which I greatly appreciated! This serviced was above and beyond in my opinion. Thank you

Reply from Aptive Pest Control - Chicago
Thactechnicians are always terrific! The custome service is mostly terrible.

Reply from Aptive Pest Control - Chicago
Cameren Highsmith did a great job walking through some of his pest observations with my wife. He was very helpful and gave us good advice to address a couple of issues we are having.

Reply from Aptive Pest Control - Chicago
Tech was on time and listened to all my concerns.

Reply from Aptive Pest Control - Chicago
I was able to walk the property with your service agent. He asked specific questions to address the issues that I had seen.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
They are so kind and knowledgeable and do a thorough job every time they visit!

Reply from Aptive Pest Control - Chicago
I met Robert in the driveway and he listened intently to all my concerns with compassion and validated my position. In informed me on his exact procedure and protocol with sincere intent to have my needs meet.
Great personality and knowledge of gameplan.
He went above and beyond with his through inspection and completion of application.
Overall, great experience and would love to have him back for my next application.
Thanks
Russell Anderson
2937 Parkwood Ct.
Oak Foerest, IL. 60452

Reply from Aptive Pest Control - Chicago
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