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Aptive Pest Control - Chicago Reviews 234

TrustScore 4.5 out of 5

4.5

245 Roosevelt Rd, Bldg 9, 60185 West Chicago, IL, US


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Rated 5 out of 5 stars

Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more

Company replied

Rated 5 out of 5 stars

I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more

Company replied

Rated 5 out of 5 stars

Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more

Company replied

Rated 4 out of 5 stars

The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Chicago

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

  • 13126354680
Promotion box for Aptive Pest Control - Chicago

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Rated 5 out of 5 stars

Walk around to solve problems

I was able to walk the property with your service agent. He asked specific questions to address the issues that I had seen.

October 14, 2025
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Reply from Aptive Pest Control - Chicago

Hi Andrea,

Thank you for sharing your feedback! We’re glad to hear that your service professional took the time to walk the property with you and ask specific questions to address your concerns. At Aptive, we strive to provide thorough, personalized service that ensures every issue is properly evaluated and resolved, and it’s wonderful to know this was reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great communication

Great communication. Easy to deal with.

October 12, 2025
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Reply from Aptive Pest Control - Chicago

Hi Christine,

Thank you for sharing your experience! We’re glad to hear that our team’s communication made your service easy and stress-free. At Aptive, we strive to make every interaction smooth and clear, and it’s wonderful to know that came through for you. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Come as soon as they can when I need…

Come as soon as they can when I need them
Take care of any problems that I have.

October 7, 2025
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Reply from Aptive Pest Control - Chicago

Hi Judith,

Thank you for sharing your feedback! We’re glad to hear that our team has been responsive and attentive to the issues in your home. At Aptive, we strive to provide timely service and ensure every concern is addressed thoroughly. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control is the BEST!

They are so kind and knowledgeable and do a thorough job every time they visit!

September 30, 2025
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Reply from Aptive Pest Control - Chicago

Hi Becky,

Thank you for sharing your experience! We’re delighted to hear that our team consistently provides kind, knowledgeable, and thorough service. At Aptive, we take pride in delivering care and attention with every visit, and it’s wonderful to know that has made a positive impact for you. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

A+++EXPERIENCE

I met Robert in the driveway and he listened intently to all my concerns with compassion and validated my position. In informed me on his exact procedure and protocol with sincere intent to have my needs meet.
Great personality and knowledge of gameplan.
He went above and beyond with his through inspection and completion of application.
Overall, great experience and would love to have him back for my next application.
Thanks

Russell Anderson
2937 Parkwood Ct.
Oak Foerest, IL. 60452

October 5, 2025
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Reply from Aptive Pest Control - Chicago

Hi Russell,

Thank you so much for sharing your experience! We’re thrilled to hear that Robert provided attentive, compassionate service and clearly communicated his procedure while addressing your concerns. At Aptive, we pride ourselves on knowledgeable and thorough service professionals, and it’s wonderful to know that Robert went above and beyond to ensure your needs were met.

We truly appreciate having you as part of the Aptive family and will make sure to pass along your kind words to Robert. We look forward to serving you again on your next application!

-Jasmine

Rated 5 out of 5 stars

Addressed all issues pest and bugs.

I had a service done from Aptive pest control and the service tech Jerry was awesome! He took care of all my concerns I had and went above and beyond! I’m very satisfied with the results I received from Jerry and Aptive pest control.

October 5, 2025
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Reply from Aptive Pest Control - Chicago

Hi Atif,

Thank you so much for sharing your experience! We’re thrilled to hear that Jerry went above and beyond to address your concerns and provide effective service. At Aptive, we take pride in our team’s dedication to delivering thorough and professional pest control, and it’s wonderful to know that Jerry and our services met your expectations.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Good people

Good people. Thorough, friendly and very attentive!

October 4, 2025
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Reply from Aptive Pest Control - Chicago

Hi Ken,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been thorough, friendly, and attentive. At Aptive, we strive to provide professional and personable service for every customer, and it’s wonderful to know our efforts are making a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

The call backs if we have an issue

The call backs if we have an issue. The quality of the employees in knowledge and communication

September 26, 2025
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Reply from Aptive Pest Control - Chicago

Hi Susanne,

Thank you for sharing your feedback! We’re glad to hear that our team’s knowledge, communication, and responsiveness to any follow-up needs have made a positive impact. At Aptive, we strive to provide thorough, professional, and reliable service for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Prompt

Prompt, reliable and courteous service. They do a great job of letting you know when they are arriving and what they have done.

October 2, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you so much for your kind words. We’re glad to hear that our team’s communication and service have given you confidence in your protection. At Aptive, we strive to not only provide reliable treatments but also to keep you informed every step of the way, so it means a lot to know that’s coming through. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

THE BEST

Great communication, have seen almost nothing from the start. Timely and professional

September 24, 2025
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Reply from Aptive Pest Control - Chicago

Hi Mitch,

Thank you for sharing your experience! We’re thrilled to hear that our team has provided timely, professional service and that you’re already seeing results. At Aptive, we take pride in effective pest control paired with clear communication to give you peace of mind.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

This technician was GREAT !

This was my 3rd or 4th visit from Aptive and I think was the best. The technician Robert, I think his name was, went above and beyond what a service person should do. The first few people were done in 5 minutes, mainly went around the house and property with a long brush knocking down spider webs and were back in their truck in 5 minutes. How can you do a good and complete job in that short of time?
Robert, on the other hand, spent about 45 minutes applying 3 or 4 different kinds of product, spraying, brushing the walls, inspecting the foundation and the flower beds arounds the house along with the shrubbery planted around the house. He had this bright light he was using to inspect all around the foundation of the house and also all along the property lines of the lot. We had a bee trap that he also replaced. Robert did a great job and I hope we get him again to service our property.

September 27, 2025
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Reply from Aptive Pest Control - Chicago

Hi Dan,

Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that Robert went above and beyond during your service visit. At Aptive, we pride ourselves on having knowledgeable, thorough, and dedicated service professionals who take the time to ensure every home is properly treated and protected.

We appreciate you highlighting Robert’s attention to detail and the extra effort he put into inspecting and treating your property. We’ll be sure to share your kind words with him, and we’re glad to hear you hope to have him again. Your trust in Aptive means a lot, and we look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

I had an emergency...as yellow jackets…

I had an emergency...as yellow jackets were swarming a fresh nest right outside our back door. Was able to change my regularly scheduled appointment and get someone out within a couple of days before guests arrived.

September 19, 2025
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Reply from Aptive Pest Control - Chicago

Hi April,

Thank you for sharing your feedback! We’re glad we could respond quickly to your emergency and address the yellow jacket nest before your guests arrived. At Aptive, we take pride in providing timely, professional, and effective service to ensure every home is safe and protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Rated 4 out of 5 stars

All was good.

September 18, 2025
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Reply from Aptive Pest Control - Chicago

Hi Frank,

Thank you for sharing your feedback! We’re glad to hear that everything went smoothly. At Aptive, we take pride in providing reliable, thorough service to keep your home protected. We appreciate you being part of the Aptive neighborhood and look forward to serving you again in the future.

-Jasmine

Rated 5 out of 5 stars

The Aptive team is great

The Aptive team is great, big shutout to Timothy, he is always super professional and really shows he cares for what he does and the customer experience. I am very pleased with the service.

September 24, 2025
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Reply from Aptive Pest Control - Chicago

Hi Maria,

Thank you for sharing your experience! We’re thrilled to hear that Timothy consistently provides professional, caring service and goes above and beyond for the customer experience. It’s wonderful to know his dedication has made such a positive impact.

We’ll be sure to pass along your kind words to Timothy. Thank you for trusting Aptive with your home and for taking the time to recognize the care and attention our team provides in the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

My technician was friendly and…

My technician was friendly and courteous. He took the time to ask if certain plants were food and if there were others before spraying. Always on time and asks about any special needs.

September 14, 2025
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Reply from Aptive Pest Control - Chicago

Hi Shannon,

Thank you for sharing your feedback. We’re thrilled to hear that our service professional was friendly, courteous, and attentive to your home’s specific needs. At Aptive, our service professionals take pride in providing personalized, thoughtful treatments while respecting every customer’s property.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 2 out of 5 stars

We had chipmunks in the basement and…

We had chipmunks in the basement and Aptive was very passive about finding how they got in.

September 13, 2025
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Reply from Aptive Pest Control - Chicago

Hi David,

Thank you for sharing your feedback. We understand how frustrating it can be to deal with chipmunks in your home, and we’re sorry if our approach felt passive. At Aptive, we aim to provide thorough inspections and treatments while helping identify how pests are entering your home, so you can fully resolve the issue.

We’d like the chance to review your situation and ensure the problem is addressed. Please reach out to us at socialmedia@goaptive.com so we can coordinate a follow-up and create a plan to secure your home. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve your experience.

-Jasmine

Rated 5 out of 5 stars

The flexibility of the representative

The flexibility of the representative

September 20, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you for sharing your feedback. We’re glad to hear that our representative’s flexibility made a positive impact on your experience. At Aptive, we take pride in providing professional, attentive service that adapts to our customers’ needs and ensures their homes are well protected.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Great service, great communication

Very happy with the service we have received over the years. Communication with the service technician is great. Like that they send pictures of the work performed.

September 19, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

We’re thrilled to hear you’ve been happy with your service over the years! At Aptive, we take pride in clear communication and thorough service, and it’s wonderful to know the pictures and updates from your service professional have been helpful. Thank you for being part of the Aptive neighborhood and for sharing your feedback!

-Jasmine

Rated 5 out of 5 stars

Technician was very polite and…

Technician was very polite and explained what he was going to do for our treatment

September 5, 2025
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Reply from Aptive Pest Control - Chicago

Hi James,

Thank you for sharing your feedback! We’re glad to hear our service professional was polite and took the time to explain your treatment. At Aptive, we strive to provide professional, attentive service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

Great communication and service

Great communication and service, complete with detailed pictures. Treated for ants and other insects that have been particularly pesky this time of year.

September 18, 2025
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Reply from Aptive Pest Control - Chicago

Hi Lynn,

Thank you for sharing your feedback! We’re glad to hear that our team provided clear communication, thorough service, and detailed updates with pictures. At Aptive, we know how frustrating seasonal pests can be, and it’s great to know our treatments are helping keep your home comfortable and protected. We appreciate you being part of the Aptive community!

-Jasmine

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