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Aptive Pest Control - Chicago Reviews 250

TrustScore 4.5 out of 5

4.5

245 Roosevelt Rd, Bldg 9, 60185 West Chicago, IL, US


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Rated 5 out of 5 stars

Adam from Aptive Pest Control was outstanding. We’ve had plenty of door-to-door salespeople knock on our door over the years, and we’ve always said no. Adam was different. He took the time to a... See more

Company replied

Rated 5 out of 5 stars

Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more

Company replied

Rated 4 out of 5 stars

The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more

Company replied

Rated 5 out of 5 stars

Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Chicago

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

  • 13126354680
Promotion box for Aptive Pest Control - Chicago

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

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Rated 5 out of 5 stars

I get an email that reminds me that my…

I get an email that reminds me that my service will be in a couple of days.....this is very helpful for me to make sure I'm home so that I don't miss an appointment. Then on service day the Technician calls me when he's approximately 30-45 minutes out.

November 16, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you so much for sharing this, and for being a part of the Aptive neighborhood. We really appreciate you taking the time to let us know how the service reminders and day-of call are working for you.

It’s great to hear that the email ahead of time helps you plan, and that our service professional’s call on the day of your appointment makes things even smoother. Clear communication is something we work hard on at Aptive, so knowing it’s making your experience easier truly means a lot.

We’re grateful to have you with us, and we’ll keep doing our best to deliver a service you can count on. If you ever need anything or have suggestions, we’re always here and happy to help.

-Jasmine

Rated 5 out of 5 stars

Professional

Professional, courteous, and prompt.

November 9, 2025
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Reply from Aptive Pest Control - Chicago

Hi Janeise,

Thank you for sharing your feedback! We’re thrilled to hear that your experience with Aptive was professional, courteous, and prompt. Our team works hard to provide reliable and attentive service, and it’s wonderful to know that was reflected in your visit.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback inspires us to continue delivering exceptional service to all our neighbors.

-Jasmine

Rated 5 out of 5 stars

Reliable service

Reliable service. They listen to your concerns and do their best to take care of them.

November 13, 2025
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Reply from Aptive Pest Control - Chicago

Hi James,

Thank you for taking the time to share your experience! We’re glad to hear that our team has been reliable and attentive to your concerns. At Aptive, we take pride in providing thorough service while making sure our customers feel heard and cared for.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!

-Jasmine

Rated 5 out of 5 stars

Great service!

I appreciate the comprehensive pest control service and great communication from Aptive. Our technician, Jacob, texted that he was arriving soon and inquired about specific issues we might have, then sent me photos to show the areas he had paid special attention to.

November 12, 2025
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Reply from Aptive Pest Control - Chicago

Hi Jan,

Thank you for sharing your experience! We’re thrilled to hear that Jacob provided thorough service and kept you informed every step of the way. At Aptive, we pride ourselves on clear communication and comprehensive pest control solutions, and it’s wonderful to know our team delivered on both. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

My technician Jeff was great

My technician Jeff was great. He was polite, professional, and thorough.

November 11, 2025
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Reply from Aptive Pest Control - Chicago

Hi Maria,

Thank you for sharing your experience! We’re thrilled to hear that Jeff provided polite, professional, and thorough service. At Aptive, we take pride in our team’s dedication to delivering top-notch care and protecting every home, and it’s wonderful to know Jeff exemplified that during your visit. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The a Sevice Tech and I had a great

The a Sevice Tech and I had a great, to-the-point discussion about the current service application and the first spring application.

November 2, 2025
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Reply from Aptive Pest Control - Chicago

Hi D.J.

Thank you for taking the time to share your feedback! We’re glad to hear that your service professional provided a clear and helpful discussion about your current treatment and the upcoming spring application. At Aptive, we strive to provide knowledgeable, professional, and attentive service, and it’s wonderful to know that your experience reflected that.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable and effective pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Longtime Customer

Reliable and communicative

November 8, 2025
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Reply from Aptive Pest Control - Chicago

Hi Erin,

Thank you for sharing your feedback! We’re glad to hear that you find our service reliable and communicative. At Aptive, we strive to provide professional, consistent, and transparent pest control, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.

-Jasmine

Rated 5 out of 5 stars

Very knowledgeable staff

Brandon did a great job explaining what solutions we had and how to help prevent pest from getting into our house. Very knowledgeable and polite. Did a wonderful job with the prevention around the house.

November 7, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you for sharing your experience! We’re so glad to hear that Brandon not only provided effective prevention around your home but also took the time to clearly explain the solutions and steps to help keep pests out. At Aptive, we take pride in offering service that’s both knowledgeable and tailored to each home, and it’s wonderful to know Brandon delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.

-Jasmine

Rated 1 out of 5 stars

Technician was horrible

Technician was horrible

November 8, 2025
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Reply from Aptive Pest Control - Chicago

Hi Mobin,

Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with our service professional did not meet your expectations. At Aptive, we strive to provide knowledgeable, professional, and courteous service with every visit, and it’s clear we fell short in this instance.

We take feedback like yours seriously and would like the opportunity to learn more about your experience and make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure any concerns are properly addressed.

At Aptive, we value every customer and are committed to providing the highest level of service possible.

-Jasmine

Rated 5 out of 5 stars

Polite service person and flexible…

Polite service person and flexible schedule.

November 4, 2025
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Reply from Aptive Pest Control - Chicago

Hi Thomas,

Thank you for sharing your feedback! We’re glad to hear that our service professional was polite and accommodating with scheduling. At Aptive, we take pride in providing reliable, friendly, and flexible service, and it’s wonderful to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our efforts.

-Jasmine

Rated 5 out of 5 stars

Technician checked that he was doing…

Technician checked that he was doing what we needed and took care of our needs.

October 9, 2025
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Reply from Aptive Pest Control - Chicago

Hi Donna and Dezi,

We’re thrilled to hear that our service professional made sure your needs were fully addressed. At Aptive, we take pride in going beyond the basics to provide personalized care and attention for every home. Your feedback reassures us that our approach is making a difference.

Thank you for trusting Aptive to protect your home, we look forward to keeping your space comfortable and protected for years to come.

-Jasmine

Rated 5 out of 5 stars

They listened to my concerns

They listened to my concerns

October 21, 2025
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Reply from Aptive Pest Control - Chicago

Hi Cheryl,

Thank you for sharing your feedback. We’re glad to hear that our team took the time to listen to your concerns. At Aptive, understanding our customers’ needs is a top priority, and we strive to provide thorough, personalized pest protection. We appreciate you being a part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Above and beyond Service

I wasn't home at the time of service , but was texted. When service was concluded I was texted with pictures of areas he had serviced which I greatly appreciated! This serviced was above and beyond in my opinion. Thank you

October 26, 2025
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Reply from Aptive Pest Control - Chicago

Hi Connie,

Thank you for sharing your feedback. We’re thrilled to hear that our service went above and beyond and that the text updates and photos provided reassurance while you weren’t home. At Aptive, we take pride in our service professionals who are thorough, communicative, and committed to keeping our customers informed and confident in their pest control solutions.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.

-Jasmine

Rated 5 out of 5 stars

Thactechnicians are always terrific

Thactechnicians are always terrific! The custome service is mostly terrible.

October 26, 2025
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Reply from Aptive Pest Control - Chicago

Hi Joan,

Thank you for sharing your feedback. We’re glad to hear that our service professionals have consistently provided terrific service. At the same time, I hear your concerns regarding our customer service, and I’m sorry that it has not met the high standards we aim for at Aptive.

Your feedback is valuable, and we are actively reviewing our processes to improve communication, responsiveness, and overall support for our customers. Please reach out to us at socialmedia@goaptive.com so we can address any immediate concerns and ensure your experience with Aptive is positive from start to finish.

We truly appreciate you being part of the Aptive community and want to restore your confidence in all aspects of our service.

-Jasmine

Rated 5 out of 5 stars

Cameren Highsmith did a great job…

Cameren Highsmith did a great job walking through some of his pest observations with my wife. He was very helpful and gave us good advice to address a couple of issues we are having.

October 17, 2025
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Reply from Aptive Pest Control - Chicago

Hi Jim,

We’re thrilled to hear that Cameren was able to provide helpful advice and walk you through his observations! At Aptive, we take pride in having service professionals who not only address pest concerns effectively but also provide guidance so our customers feel confident in protecting their homes. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Tech was on time and listened to all my…

Tech was on time and listened to all my concerns.

October 17, 2025
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Reply from Aptive Pest Control - Chicago

Hi Robert,

We’re glad to hear that our service professional was on time and attentive to your concerns! At Aptive, we take pride in providing thorough and responsive service so our customers feel confident and supported. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Walk around to solve problems

I was able to walk the property with your service agent. He asked specific questions to address the issues that I had seen.

October 14, 2025
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Reply from Aptive Pest Control - Chicago

Hi Andrea,

Thank you for sharing your feedback! We’re glad to hear that your service professional took the time to walk the property with you and ask specific questions to address your concerns. At Aptive, we strive to provide thorough, personalized service that ensures every issue is properly evaluated and resolved, and it’s wonderful to know this was reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great communication

Great communication. Easy to deal with.

October 12, 2025
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Reply from Aptive Pest Control - Chicago

Hi Christine,

Thank you for sharing your experience! We’re glad to hear that our team’s communication made your service easy and stress-free. At Aptive, we strive to make every interaction smooth and clear, and it’s wonderful to know that came through for you. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control is the BEST!

They are so kind and knowledgeable and do a thorough job every time they visit!

September 30, 2025
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Reply from Aptive Pest Control - Chicago

Hi Becky,

Thank you for sharing your experience! We’re delighted to hear that our team consistently provides kind, knowledgeable, and thorough service. At Aptive, we take pride in delivering care and attention with every visit, and it’s wonderful to know that has made a positive impact for you. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

A+++EXPERIENCE

I met Robert in the driveway and he listened intently to all my concerns with compassion and validated my position. In informed me on his exact procedure and protocol with sincere intent to have my needs meet.
Great personality and knowledge of gameplan.
He went above and beyond with his through inspection and completion of application.
Overall, great experience and would love to have him back for my next application.
Thanks

Russell Anderson
2937 Parkwood Ct.
Oak Foerest, IL. 60452

October 5, 2025
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Reply from Aptive Pest Control - Chicago

Hi Russell,

Thank you so much for sharing your experience! We’re thrilled to hear that Robert provided attentive, compassionate service and clearly communicated his procedure while addressing your concerns. At Aptive, we pride ourselves on knowledgeable and thorough service professionals, and it’s wonderful to know that Robert went above and beyond to ensure your needs were met.

We truly appreciate having you as part of the Aptive family and will make sure to pass along your kind words to Robert. We look forward to serving you again on your next application!

-Jasmine

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