Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
Company replied
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
Company replied
The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was able to walk the property with your service agent. He asked specific questions to address the issues that I had seen.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
Come as soon as they can when I need them
Take care of any problems that I have.

Reply from Aptive Pest Control - Chicago
They are so kind and knowledgeable and do a thorough job every time they visit!

Reply from Aptive Pest Control - Chicago
I met Robert in the driveway and he listened intently to all my concerns with compassion and validated my position. In informed me on his exact procedure and protocol with sincere intent to have my needs meet.
Great personality and knowledge of gameplan.
He went above and beyond with his through inspection and completion of application.
Overall, great experience and would love to have him back for my next application.
Thanks
Russell Anderson
2937 Parkwood Ct.
Oak Foerest, IL. 60452

Reply from Aptive Pest Control - Chicago
I had a service done from Aptive pest control and the service tech Jerry was awesome! He took care of all my concerns I had and went above and beyond! I’m very satisfied with the results I received from Jerry and Aptive pest control.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
The call backs if we have an issue. The quality of the employees in knowledge and communication

Reply from Aptive Pest Control - Chicago
Prompt, reliable and courteous service. They do a great job of letting you know when they are arriving and what they have done.

Reply from Aptive Pest Control - Chicago
Great communication, have seen almost nothing from the start. Timely and professional

Reply from Aptive Pest Control - Chicago
This was my 3rd or 4th visit from Aptive and I think was the best. The technician Robert, I think his name was, went above and beyond what a service person should do. The first few people were done in 5 minutes, mainly went around the house and property with a long brush knocking down spider webs and were back in their truck in 5 minutes. How can you do a good and complete job in that short of time?
Robert, on the other hand, spent about 45 minutes applying 3 or 4 different kinds of product, spraying, brushing the walls, inspecting the foundation and the flower beds arounds the house along with the shrubbery planted around the house. He had this bright light he was using to inspect all around the foundation of the house and also all along the property lines of the lot. We had a bee trap that he also replaced. Robert did a great job and I hope we get him again to service our property.

Reply from Aptive Pest Control - Chicago
I had an emergency...as yellow jackets were swarming a fresh nest right outside our back door. Was able to change my regularly scheduled appointment and get someone out within a couple of days before guests arrived.

Reply from Aptive Pest Control - Chicago
The Aptive team is great, big shutout to Timothy, he is always super professional and really shows he cares for what he does and the customer experience. I am very pleased with the service.

Reply from Aptive Pest Control - Chicago
My technician was friendly and courteous. He took the time to ask if certain plants were food and if there were others before spraying. Always on time and asks about any special needs.

Reply from Aptive Pest Control - Chicago
We had chipmunks in the basement and Aptive was very passive about finding how they got in.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
Very happy with the service we have received over the years. Communication with the service technician is great. Like that they send pictures of the work performed.

Reply from Aptive Pest Control - Chicago
Technician was very polite and explained what he was going to do for our treatment

Reply from Aptive Pest Control - Chicago
Great communication and service, complete with detailed pictures. Treated for ants and other insects that have been particularly pesky this time of year.

Reply from Aptive Pest Control - Chicago
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.