Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
234 reviews
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Reply from Aptive Pest Control - Chicago
Hi Jim,
Thank you for sharing your feedback! We’re glad to hear you had a good experience and that everything went smoothly. At Aptive, we strive to provide reliable, worry-free service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Chris,
Thank you for sharing your feedback! We’re glad to hear our service professional performed well and completed all the maintenance tasks. At Aptive, we strive to provide thorough, reliable service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Great service and proactive approach…
Great service and proactive approach from technician.
August 30, 2025
Reply from Aptive Pest Control - Chicago
Hi Abraham,
Thank you for sharing your feedback! We’re thrilled to hear that you found our service great and appreciated the proactive approach of our service professional. At Aptive, we take pride in providing thorough, professional, and attentive pest control, and it’s wonderful to know our efforts are making a difference. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.
-Jasmine
Problem solving!
I had a non-standard visit because of a problem. The technician was prompt, courteous, and listened to my problem! His treatment was very thorough, and my problem WAS RESOLVED BY THE NEXT DAY!
September 12, 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive service professional was prompt, courteous, and attentive to your concerns, and that the treatment resolved your issue so quickly. Providing thorough, effective service, even during non-standard visits, is exactly what we strive for, and it’s wonderful to know we delivered the results you needed. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.
-Jasmine
The service has always been good
The service has always been good, but since it was the end of work day, the representative was less than cordial. He might have been tired after a long day??
August 29, 2025
Reply from Aptive Pest Control - Chicago
Hi Magee,
Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our service has consistently met your expectations, but we sincerely apologize that your most recent interaction did not reflect the level of professionalism we strive for. We appreciate your understanding, and your feedback will be shared with our team to ensure every visit is courteous and professional, regardless of the time of day.
-Jasmine
Great job, need better contact number
They do a great job. Would like a local contact, not just an 800 number.
September 4, 2025
Reply from Aptive Pest Control - Chicago
Hi Lynn,
Thank you for your feedback! We’re glad to hear that you’re happy with the service we provide. We understand how important it is to have easy access to a local contact, and we appreciate you sharing this with us. At Aptive, we strive to make every interaction as convenient and helpful as possible for our homeowners. Your input helps us continue improving, and we truly value you as part of the Aptive neighborhood.
-Jasmine
Communication is great
Communication is great. Very thorough treatment with details provided.
September 11, 2025
Reply from Aptive Pest Control - Chicago
Hi Jill,
Thank you for sharing your experience! We’re thrilled to hear that our team provided thorough treatment and clear communication throughout the process. At Aptive, we take pride in keeping our homeowners informed and confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Customer services rep
Customer services rep. very rude with me on last Friday, about my outstanding balance. Actually I don't have any outstanding balance under my account. He was mentioning me we send this to collection agency.
August 29, 2025
Reply from Aptive Pest Control - Chicago
Hi Pankaj,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience with our customer service team. At Aptive, we strive to treat every customer with respect and professionalism, and it’s concerning to hear that we fell short in your interaction.
I’d like the opportunity to review your account and ensure everything is accurate regarding your balance and any collection notices. Please reach out to us at socialmedia@goaptive.com so we can make sure your account reflects the correct information and address any concerns you have. Your satisfaction is very important to us, and we appreciate the chance to make this right.
-Jasmine
Good communication with the technician.
August 16, 2025
Reply from Aptive Pest Control - Chicago
Hi Larry,
Thank you for sharing your feedback! We’re glad to hear that our service professional communicated clearly and effectively. At Aptive, we believe that keeping our customers informed is a key part of providing thorough and reliable service, and it’s wonderful to know our efforts are appreciated.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Virginia,
Thank you for sharing your feedback! We’re thrilled to hear that our team arrives on schedule, provides a pleasant experience, and keeps your home comfortable. At Aptive, we take pride in delivering reliable, thorough, and effective pest control, and it’s wonderful to know our efforts are making a difference for you.
-Jasmine
That your technician was very knowledgeable about exterminating the wasps from my property.
The service was and the technician explained exactly what he was doing.
August 20, 2025
Reply from Aptive Pest Control - Chicago
Hi Richard,
Thank you for sharing your feedback! We’re glad to hear that our service professional was knowledgeable and thorough in addressing the wasps on your property, and that the explanation of the service gave you confidence in the work being done. At Aptive, we take pride in providing effective pest control along with clear communication so our neighbors feel informed and safe in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your property.
-Jasmine
We still have ants.
August 12, 2025
Reply from Aptive Pest Control - Chicago
Hi Marjorie,
Thank you for letting us know. At Aptive, our goal is to make sure your home is fully protected, so I’m sorry to hear that ants are still an issue. We’d like the opportunity to schedule a follow-up service to address this thoroughly and ensure you get the results you expect. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled as soon as possible. We truly value having you in the Aptive neighborhood and want to make sure your home is fully protected.
-Jasmine
Bad Service
Never the same tech so you need to reexplain the history from scratch as they never read the notes. Service is spotty at best with have the requests ignored. Claims that you will “never get rid of ants or spiders or wasps” is a pretty strange statement to come from an exterminator. Why am I paying you then?
August 15, 2025
Reply from Aptive Pest Control - Chicago
Hi Jennifer,
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with Aptive hasn’t met your expectations. We aim to provide consistent, thorough service, and it’s clear that we fell short when it comes to following notes and addressing your requests.
Regarding the comment about pests, our goal is to be transparent about the challenges of pest control, but we also want our customers to feel confident that we’re doing everything possible to protect their home. I understand how frustrating it must be to feel like your concerns weren’t fully addressed.
We’d welcome the opportunity to review your account, ensure your service notes are followed, and work toward resolving the pest issues you’re experiencing. Please feel free to reach out to us at socialmedia@goaptive.com. Your feedback is invaluable in helping us improve and provide the high-quality service Aptive is known for.
-Jasmine
Listened and spent the time to get a…
Listened and spent the time to get a good barrier for my insect situation
August 7, 2025
Reply from Aptive Pest Control - Chicago
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to listen to your concerns and create an effective barrier for your insect situation. At Aptive, we take pride in providing thorough, attentive, and reliable pest control, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Bob,
We’re glad to hear you received good service! At Aptive, we strive to provide reliable, attentive service and clear communication, so we appreciate your feedback about the uncertainty around arrival time. We’ll continue working to make scheduling and updates as smooth as possible for our customers.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
I highly recommend Aptive Pest Control
I highly recommend Aptive Pest Control! John, the technician, is incredibly thorough and takes the time to explain every detail of the service. Aptive truly stands by their word; at the first sign of any issue, they come right out to ensure I’m satisfied. As long as their customer service remains this excellent, I’ll be a customer for life!
August 6, 2025
Reply from Aptive Pest Control - Chicago
Hi Marianne,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that John provided thorough service and took the time to explain every detail. At Aptive, we take pride in standing by our work and responding quickly to any concerns, and it’s wonderful to know that our commitment to customer satisfaction has made a difference for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable for years to come!
-Jasmine
I have had Aptive’s for over a year and…
I have had Aptive’s for over a year and I still have the same problems that I had before they started the only difference is I’m down over $1000.00.
So it was not worth it to throw away my money.
Still have mice, spiders and all sorts of bugs. Inside and outside!!
August 2, 2025
Reply from Aptive Pest Control - Chicago
Hi Deia,
Thank you for sharing your experience. I’m very sorry to hear that your pest issues have persisted despite your time with Aptive, and I completely understand how frustrating it must be to feel like your investment hasn’t delivered results. At Aptive, we want every customer to feel confident in the effectiveness of our services, and it’s clear we’ve fallen short in your case.
I’d like the opportunity to review your account and the treatments that have been performed so we can develop a plan to properly address the mice, spiders, and other pests you’re experiencing. Please reach out to us at socialmedia@goaptive.com with your service address so we can ensure your property receives the attention it needs and work toward a resolution that restores your confidence in Aptive.
-Jasmine
Experience has been positive over the…
Experience has been positive over the years. Professional and pleasant. We Always get an explanation of what was done and what could be a point of concern.
August 5, 2025
Reply from Aptive Pest Control - Chicago
Hi Russ,
Thank you for your kind words and for being with us over the years. We’re delighted to hear our team has consistently been professional and pleasant, and that you appreciate the clear explanations about your service and potential concerns. At Aptive, we believe communication is key to delivering great pest control, and we truly value having you as part of the Aptive neighborhood.
-Jasmine
I love the detailed thorough job Aptive…
I love the detailed thorough job Aptive does in taking care of bugs . My staff person this past month was Caesar and he did detailed work & listened to my concerns .
The only thing I would say is that I wish I had a more consistent person taking care of me — someone I would have each time . And I also would like a better idea of what time between 8:00am and 6:00pm they would come .
July 20, 2025
Reply from Aptive Pest Control - Chicago
Hi Janet,
Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Caesar took the time to really listen to your concerns and delivered the kind of thorough service we strive for at Aptive Environmental. We'll be sure to recognize him for the great work!
We also completely understand your desire for consistency with your service professional and a narrower arrival window—that kind of familiarity and predictability makes a big difference. While we can’t always guarantee the same service professional every visit, we’ll absolutely do our best to accommodate that preference when possible. We also offer the option to schedule within specific 4 hour windows to make planning your day a little easier—feel free to reach out and we’d be happy to get that set up for your future services.
We’re grateful to have you as part of the Aptive family and appreciate your thoughtful feedback—it helps us grow and better serve amazing customers like you!
-Jasmine
Aptiv does it right
The technician lets us know when he is on his way. He asked if we have any concerns he can address and then provides a thorough explanation of his service with photos.
July 19, 2025
Reply from Aptive Pest Control - Chicago
Hi Larry,
Thank you for sharing your experience! We’re delighted to hear that your service professional keeps you informed and takes the time to address your concerns thoroughly—that level of communication and transparency is exactly what we strive for at Aptive Environmental.
It’s great to know the photos and explanations help you feel confident in the service we provide. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.
Thanks again for your thoughtful feedback!
-Jasmine
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