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Aptive Pest Control - Chicago Reviews 234

TrustScore 4.5 out of 5

4.5

245 Roosevelt Rd, Bldg 9, 60185 West Chicago, IL, US


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Rated 5 out of 5 stars

Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more

Company replied

Rated 5 out of 5 stars

I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more

Company replied

Rated 5 out of 5 stars

Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more

Company replied

Rated 4 out of 5 stars

The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Chicago

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

  • 13126354680
Promotion box for Aptive Pest Control - Chicago

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Rated 2 out of 5 stars

Ants inside not long after treatment

Ants inside not long after treatment

July 23, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you for reaching out and letting us know. We’re sorry to hear that ants showed up inside shortly after your treatment—that’s definitely not the level of protection we aim to provide at Aptive Environmental.

Sometimes, pest activity can temporarily increase as products begin to take effect and disrupt colonies, but we want to make sure you're seeing real, lasting results. We’d appreciate the opportunity to follow up and make this right with a retreatment or by reassessing your service plan.

Please feel free to reach out to us at socialmedia@goaptive.com so we can get this resolved quickly for you. We appreciate your trust and the chance to make it right.

-Jasmine

Rated 5 out of 5 stars

Very thorough application of effective…

Very thorough application of effective products.

July 22, 2025
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Reply from Aptive Pest Control - Chicago

Hi Jeff,

Thank you for your feedback! We’re glad to hear that you found our application thorough and effective. At Aptive, we take pride in using quality products paired with careful service to keep your home protected. We appreciate you being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Asked if we needed particular pest…

Asked if we needed particular pest treatment. Was fast and efficient in applying chemicals.

July 3, 2025
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Reply from Aptive Pest Control - Chicago

Hi Mike,

Thank you for your feedback! We’re glad to hear our team took the time to check in about your specific pest concerns and delivered a fast, efficient treatment. At Aptive, we believe personalized care and effective service go hand in hand. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great job a highly professional staff

Great job a highly professional staff. Great product that actually work

July 20, 2025
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Reply from Aptive Pest Control - Chicago

Hi Tone,

Thank you so much for your feedback! We're thrilled to hear that you've been happy with both the effectiveness of our treatments and the professionalism of our team. At Aptive, we’re committed to delivering quality results with care you can count on.

We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with service you can trust!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Chicago

Hi Robert,

Thanks for sharing your experience! We’re so glad our team was able to follow up promptly after the ants reappeared—that kind of responsiveness is something we take seriously at Aptive. Your peace of mind is always our priority, and we’re grateful for the opportunity to keep your home protected. Let us know if anything else pops up—we’ve got you covered!

-Jasmine

Rated 5 out of 5 stars

Great communication

Great communication, polite professionals, good value.

July 10, 2025
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Reply from Aptive Pest Control - Chicago

Hi Carolina,

Thank you for your kind words! At Aptive, we strive to provide clear communication, courteous service, and great value, so it’s wonderful to hear that you had such a positive experience. We appreciate you choosing Aptive for your pest control needs and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Simple

Simple: price to value. Included areas and pricing beat the competition.

July 8, 2025
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Reply from Aptive Pest Control - Chicago

Hi Dan,

Thank you for sharing your experience! At Aptive, we strive to deliver outstanding value by offering comprehensive treatments at competitive prices. It’s great to hear that our approach stood out to you. We truly appreciate you choosing Aptive and look forward to continuing to provide top-notch service that exceeds expectations!

-Jasmine

Rated 5 out of 5 stars

They listen!

The technician listens to our concerns and takes care of them

June 29, 2025
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Reply from Aptive Pest Control - Chicago

Hi Diane,

Thank you for sharing your experience! We’re proud that our Aptive service professionals take the time to listen and address your concerns—that’s exactly the level of care we strive to provide every time. We appreciate you being part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great tech

Great tech - good communication and good listener.

July 4, 2025
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Reply from Aptive Pest Control - Chicago

Hi Pamela,

Thanks so much for your kind words! We’re really glad to hear that your service professional made a great impression with strong communication and a willingness to listen—qualities we truly value here at Aptive. Providing not just effective pest control, but a thoughtful and personalized experience is what we strive for every visit. We appreciate you being a part of the Aptive family and are always here if you need anything!

-Jasmine

Rated 5 out of 5 stars

Aptive is dependable and transparent…

Aptive is dependable and transparent about every task they complete during each of the pest-control visits they make to my home. The technicians are knowledgeable and respectful of their clients' property.

June 26, 2025
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Reply from Aptive Pest Control - Chicago

Hi there,

Thank you so much for sharing this thoughtful feedback! We're thrilled to hear that you've found our team at Aptive to be both dependable and transparent—it’s exactly the level of service we strive to deliver. Our service professionals take great pride in being respectful of your space while clearly communicating every step of the process, so it means a lot to know that’s reflected in your experience. We're grateful to have you as part of the Aptive family and are here anytime you need us!

-Jasmine

Rated 5 out of 5 stars

Great Service!

Great service and the product does an excellent job of keeping those little crawly creatures at bay! Nice job Mikah!!

June 22, 2025
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Reply from Aptive Pest Control - Chicago

Hi Tony,

Thank you so much for the wonderful feedback! We're thrilled to hear that Mikah provided you with great service and that our products are helping keep those pesky critters away. At Aptive, we’re committed to delivering effective solutions and a positive experience, and it’s great to know we’re hitting the mark with you. We’ll be sure to pass your kind words along to Mikah—thanks for being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

We had a nest in a window frame

We had a nest in a window frame. Called Aptive for a return visit. Problem solved! Great work.

June 25, 2025
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Reply from Aptive Pest Control - Chicago

Hi John,

Thank you for sharing your experience! We're thrilled to hear that our team was able to quickly address the nest in your window frame and solve the problem. At Aptive, we take pride in delivering effective solutions and ensuring your home stays comfortable. We appreciate your trust in us and look forward to providing you with great service whenever you need us!

-Jasmine

Rated 4 out of 5 stars

I have had Aptive for a number of…

I have had Aptive for a number of years, and I feel it has made a difference. Their presence is always announced, and they provide photos after their work. The workpeople are friendly, and attentive to my needs. I just wish that their prices hadn't increased so much in recent years.

June 25, 2025
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Reply from Aptive Pest Control - Chicago

Hi Ken,

Thank you so much for being a loyal part of the Aptive family over the years—we truly appreciate your continued trust. We're glad to hear that our team has made a difference in your home and that you’ve had consistently friendly, attentive service with clear communication and photo updates.

We also hear your concern about the rising costs. We understand how important value is, and while price adjustments help us continue to invest in better products, training, and innovation, we know it can still feel frustrating. Your feedback matters, and we’ll be sure to pass it along as we evaluate how we can keep improving while honoring the trust of long-time customers like you.

Thanks again for being with us—we’re here to support you however we can!

-Jasmine

Rated 5 out of 5 stars

GREAT SERVICE

The technician was pleasant and knew exactly what to do.

June 13, 2025
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Reply from Aptive Pest Control - Chicago

Hi Grace,

Thank you for your kind words! We’re glad to hear that your Aptive service professional was both pleasant and knowledgeable during the visit. Providing confident, friendly service is what we strive for every time. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 5 out of 5 stars

Consistent and Reliable

Nothing has been "bugging" us since we switched to Aptive.

June 20, 2025
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Reply from Aptive Pest Control - Chicago

Hi Jay,

We love hearing that—what a great way to put it! Thank you for the kind words and for trusting Aptive to protect your home. Knowing that nothing’s been “bugging” you since making the switch means we’re doing our job right. We’re grateful to have you as part of the Aptive family and look forward to keeping things that way!

-Jasmine

Rated 1 out of 5 stars

Driving didn't know how to use his GPS…

Driving didn't know how to use his GPS so he canceled my appointment..

June 5, 2025
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Reply from Aptive Pest Control - Chicago

Hi April,

We’re really sorry for the inconvenience and appreciate you bringing this to our attention. A canceled appointment due to GPS issues isn’t acceptable, and we’re addressing this with our team to help prevent it from happening again.

We’d love the chance to make it right—please feel free to reach out at socialmedia@goaptive.com so we can get your service rescheduled at a time that works best for you. Thank you for being part of the Aptive family.

-Jasmine

Rated 2 out of 5 stars
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Reply from Aptive Pest Control - Chicago

Hi Dwight,

Thank you for bringing this to our attention. We sincerely apologize for the mix-up with the service address—this is certainly not the level of precision we aim to uphold at Aptive. We appreciate your patience and would love the opportunity to make this right. If you haven’t already, please reach out to us at socialmedia@goaptive.com so we can verify your correct service details and ensure this doesn’t happen again. Your trust means a lot to us, and we’re committed to providing the attentive, professional service you deserve.

-Jasmine

Rated 4 out of 5 stars

For the most part we have noticed less…

For the most part we have noticed less pests in the house. When the worker comes into the house I think they could do a better job of spraying along the baseboards.

June 5, 2025
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Reply from Aptive Pest Control - Chicago

Hi Susan & Tyler,

Thank you for sharing your experience with us. We’re glad to hear you’re seeing fewer pests in your home — that’s exactly what we aim for at Aptive.

We appreciate your honest feedback about the baseboard treatments. We’ll be sure to share this with our team to reinforce attention to those areas and ensure every visit meets your expectations.

Thanks again for choosing Aptive. We value your trust and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great experience

Polite helpful technicians, makes ever interaction pleasant

June 4, 2025
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Reply from Aptive Pest Control - Chicago

Hi Larson,

Thank you for sharing your experience! We’re happy to hear that our service professionals have been polite and helpful, making every interaction pleasant. At Aptive, we take pride in delivering service that’s not only effective but also respectful and friendly.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with excellent care.

-Jasmine

Rated 4 out of 5 stars

Technicians listen but mosquito service may not be worth it

Technicians listen, are respectful, friendly, and address any specific issues brought to their attention.
I always know what day they're coming but never what time, not even any kind of window. Sometimes I am not home to discuss an issue I may have.
Mosquito treatment was helpful, however, had some chemical damage to other plants/shrubs. I have since discontinued mosquito service.

June 4, 2025
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Reply from Aptive Pest Control - Chicago

Hi Heather,

Thank you for taking the time to share your experience with us. We’re really pleased to hear that our team is respectful, friendly, and attentive to your concerns — that’s something we take great pride in at Aptive.

We’re sorry for the frustration you’ve felt with not having a window of time for your service, and for the damage you noticed to your plants following your mosquito treatment. We certainly want to make sure you feel fully cared for and that your landscape is kept healthy.

Your feedback helps us identify where we can improve — from offering tighter service windows to ensuring our applications are as careful and accurate as possible. Please reach out to us directly at socialmedia@goaptive.com if you'd like, and we’d be delighted to see if there’s a way we can make things right for you.

Thank you again for choosing Aptive. We truly appreciate your business and your trust.

-Jasmine

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