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Aptive Pest Control - Corona Reviews 164

TrustScore 4.5 out of 5

4.4

109 N Maple St, Unit K, 92878 Corona, CA, US


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Rated 3 out of 5 stars

I am not willing to rate this experience yet. I still have concerns over the company communication protocol. The technicians have been great. The price is reasonable. The company does not make it easy... See more

Company replied

Rated 5 out of 5 stars

Arthur was the best! Very professional, friendly, knowledgeable and helpful. I was working outside when he came & when he was done he asked if I had any questions. Long story short, he upgraded my p... See more

Company replied

Rated 5 out of 5 stars

Philip was very communicative about his arrival times and in asking if I had any concerns since my last appointment. After he finished I received a text from him with a full explanation of what was d... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Aptive for a few months now and the difference is night and day. They are always punctual and professional, but what I love most is their commitment to using eco-friendly treatments.... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Corona

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 109 N Maple St, Unit K, 92878, Corona, CA, United States

  • 17145976964
Promotion box for Aptive Pest Control - Corona

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars

I'm delighted with the level of…

I'm delighted with the level of customer service that I receive every visit.

June 28, 2025
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Reply from Aptive Pest Control - Corona

Hi Steven,

Thank you for sharing your positive experience! At Aptive, we’re committed to providing attentive and caring service every time we visit, so it’s wonderful to hear that you feel delighted with the level of customer care you receive. Your satisfaction motivates our entire team to keep delivering the best pest control experience possible. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

They didn't send a text before arriving

The service was good but the only thing was that they didn't text to let me know they we're coming like they always do in the past.

June 20, 2025
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Reply from Aptive Pest Control - Corona

Hi Marlena,

Thank you for your feedback and for choosing Aptive! We’re glad to hear you were satisfied with the service overall. We also appreciate you letting us know about the missed text notification—clear communication is very important to us, and we’ll make sure to address this so it doesn’t happen again. Thanks for being part of the Aptive family, and we look forward to continuing to provide you with reliable service and updates!

-Jasmine

Rated 5 out of 5 stars

Always on time

Always on time. Friendly, thorough, listens

June 6, 2025
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Reply from Aptive Pest Control - Corona

Hi Dorothy,

Thank you for the kind words! We're so glad to hear that your service professional is consistently on time, friendly, and attentive—that’s exactly the experience we work hard to provide here at Aptive.

We truly appreciate you being part of the Aptive family and look forward to continuing to keep your home protected with care and consistency.

-Jasmine

Rated 5 out of 5 stars

I like the heightened communication…

I like the heightened communication with me, informing me when the technician will be arriving and what he/she did. I also like the technician asking if I wish for anything specific, that they can do.

June 4, 2025
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Reply from Aptive Pest Control - Corona

Hi Octavio,

Thank you for highlighting the clear communication and personalized care from our team. At Aptive, we believe keeping you informed and checking in on your specific needs is essential to providing a service experience you can trust and feel comfortable with. We appreciate having you as part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Your staff are very professional

Your staff are very professional. They are always courteous and take pictures of what they have done. All the staff that have treated our property should be given 5 stars.

June 10, 2025
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Reply from Aptive Pest Control - Corona

Hi Mary Beth,

Thank you so much for your wonderful feedback and for choosing Aptive! We’re thrilled to hear our team has been professional, courteous, and thorough in keeping you informed with pictures of their work. Our service professionals take great pride in delivering top-quality care, and your kind words truly motivate everyone here. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Best bug control I have ever had

Best bug control I have ever had. They tell you exactly when they are coming and they leave the yard web and bug free.

May 31, 2025
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Reply from Aptive Pest Control - Corona

Hi Nancy,

Thank you so much for your fantastic feedback! We’re proud to hear that Aptive has been the best bug control you’ve experienced. Keeping you informed about our visits and leaving your yard free of webs and bugs is exactly what we aim for. We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the care you deserve.

-Jasmine

Rated 5 out of 5 stars

The technician let's you know about…

The technician let's you know about what time they will arrive and always addresses any questions or concerns.

June 5, 2025
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Reply from Aptive Pest Control - Corona

Hi Patty,

We really appreciate you sharing this! It's great to hear that your Aptive service professional is keeping you informed and taking the time to address your questions and concerns. Clear communication and reliable care are big priorities for us, and it’s always encouraging to know we’re delivering on that. Thanks for being a valued part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Do not sign up with Aptive

Do not sign up with Aptive!
They offer free re-services between visits, but they will charge you as regular services and not refund/credit you after you call to bring it to their attention.
Horrible customer service from phone operator Sharon. The actual techs are great.

May 29, 2025
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Reply from Aptive Pest Control - Corona

Hi Jim,

Thank you for taking the time to share your experience — we’re truly sorry that you feel let down by the service you’ve received. At Aptive, we aim to provide both effective pest control and a smooth, helpful experience for our customers, and we fell short of that in your case.

We’re disappointed to hear there was confusion over your re-service policy and that you didn’t feel supported when you raised your concern. That’s not the standard we hold ourselves to, and we appreciate you bringing this to our attention. We’re also pleased to hear that our service team performed well — they care a great deal about keeping your home comfortable.

We’d really appreciate the opportunity to make things right. Please reach out directly to us at socialmedia@goaptive.com with your account details, and we’ll work together to resolve the billing discrepancy and address your concerns about your phone experience.

Thank you for choosing Aptive — we’re here to make sure you feel valued and taken care of.

-Jasmine

Rated 5 out of 5 stars

No surprises

Given my disdain for mosquitoes, I arranged for a monthly service with Aptive Environmental. These folks offer thorough treatment plans for pest control that are environmentally friendly. They are great communicators before and after each visit. If you're looking to live in a "bug free" zone, I suggest you give these folks a try. They are reasonably priced as well!

May 21, 2025
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Reply from Aptive Pest Control - Corona

Hi Gary,

Thank you so much for sharing your experience! We totally get how frustrating mosquitoes can be, and it's wonderful to hear that our environmentally friendly treatments and communication have made a difference for you. At Aptive, we're committed to providing effective pest control that's kind to both your home and the environment. We truly appreciate you trusting us to help create your comfortable zone and for recommending us to others. Thanks for being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great people

The people are very kind & understanding about scheduling and my dogs.

May 23, 2025
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Reply from Aptive Pest Control - Corona

Hi Rubie,

Thank you so much for your kind words! At Aptive, we know how important your furry family members are, and we’re glad our team has been thoughtful and flexible with scheduling to make things easier for you. We truly appreciate you trusting us to care for your home and pets—that means a lot to all of us here!

-Jasmine

Rated 2 out of 5 stars

High price low result

First off over priced and lock you in a 2 yr contract after 6 months you still have bugs ants etc. When you need them to come on your days off so they can spray inside they can never make it. I will be discontinuing service in July. And getting someone else.

May 24, 2025
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Reply from Aptive Pest Control - Corona

Hi Joseph,

Thank you for sharing your experience with us. We understand how disappointing it can be to still have pest issues after months of service, and we truly regret that we haven’t met your expectations. At Aptive, we strive to deliver effective pest control and flexible scheduling that works with your needs, so it’s concerning to hear about the challenges you’ve faced. We appreciate your feedback about the contract and scheduling, and we’ll make sure your concerns are reviewed carefully. If you’d be open to it, we’d welcome the chance to discuss options before your service ends in July—your satisfaction means a lot to us. Please reach out to us at socialmedia@goaptive.com. Either way, thank you for being part of the Aptive family, and we wish you the best moving forward.

-Jasmine

Rated 5 out of 5 stars

Active communicates and services well

Active communicates well by email and text to alert me of upcoming appointments and charges. I get a different tech each time but they have lol been thorough and knowledgeable about what is needed season by season. I have not had spider problems since I have started using them.

May 21, 2025
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Reply from Aptive Pest Control - Corona

Hi Dale,

Thank you so much for taking the time to share this! We're thrilled to hear that our communication and seasonal approach have helped with the spiders in your home. Even with different service professionals visiting, it's great to know you've consistently experienced the same level of care and expertise -- that's exactly what we aim for at Aptive. We're grateful to have you with us and appreciate the trust you've placed in our team!

-Jasmine

Rated 5 out of 5 stars

Great Technician

Technician was very thorough, professional and polite.

May 16, 2025
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Reply from Aptive Pest Control - Corona

Hi Beloit,

Thank you for sharing your experience! We’re thrilled to hear our service professional was thorough, professional, and polite—that’s exactly the kind of care we aim to deliver here at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Rated 5 out of 5 stars

Courteous, respectful & thorough.

They let you know that they are here by ringing the doorbell. When I ask them to spray a certain area they are quick to comply. They are friendly & respectful.

When they come they should know to spray the entire yard both back & front & change the poison for the rats. Maybe they do know, but I always mention it.

May 16, 2025
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Reply from Aptive Pest Control - Corona

Hi there,

Thank you for sharing your experience with Aptive! We’re glad to hear our team is friendly, respectful, and attentive to your requests—that’s exactly how we want every visit to feel. We appreciate your feedback about spraying the entire yard and updating treatments for the rats. Your input helps us ensure we’re covering all the bases, and we’ll be sure to pass this along so future visits are even more thorough. Thanks for being part of the Aptive family—we’re here to keep your home protected and your concerns heard!

-Jasmine

Rated 4 out of 5 stars

They always make time to communicate…

They always make time to communicate with me see if there’s anything special I want them to focus on, and they take photos of what they’re doing.

May 14, 2025
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Reply from Aptive Pest Control - Corona

Hi Joan,

We love hearing this -- thank you for sharing! Clear communication and that extra attention to detail are things we take a lot of pride in here at Aptive. Knowing our team is checking in with you and keeping you in the loop with photos shows they're doing exactly what we hope for every visit.

We're so glad to have you as part of the Aptive family and look forward to continuing to provide service that feels personal, thorough, and easy.

-Jasmine

Rated 5 out of 5 stars

Gonzalo was our technician and he did…

Gonzalo was our technician and he did the best job. We hope to keep him as our tech. He was thorough and did not rush the process. Thank you so much.

May 6, 2025
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Reply from Aptive Pest Control - Corona

Hi David,

Thanks so much for sharing this, and a big shoutout to Gonzalo for making such a great impression! We're so glad to hear that his attention to detail and unhurried approach stood out --- that's exactly the kind of care we aim to bring to every visit at Aptive. Thanks again for being part of the Aptive family -- we truly appreciate you!

-Jasmine

Rated 5 out of 5 stars

Aptive

In my experience,Aptive employees are always thorough, professional and punctual! Jerrad keeps me informed of any issues he finds while servicing my home and how he resolved the problem or what I need to do on the future!

April 26, 2025
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Reply from Aptive Pest Control - Corona

Hi Violeta,

Thank you so much for the kind words! We’re thrilled to hear that your experience with Aptive has been consistently thorough and professional—and it’s awesome to know Jerrad has been keeping you in the loop every step of the way. That level of communication and care is exactly what we aim for, and we’re lucky to have team members like him making a real difference. We truly appreciate you being part of the Aptive family and trusting us to protect your home!

-Jasmine

Rated 5 out of 5 stars

No hassle with the Aptive …

No hassle with the Aptive environmental service dept. and field team technician.

April 8, 2025
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Reply from Aptive Pest Control - Corona

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive and our service professionals was smooth and hassle-free. At Aptive, we aim to make the entire process as seamless and effective as possible, and it’s great to know we hit the mark for you. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide you with the same top-notch service.

-Jasmine

Rated 5 out of 5 stars

Nate did a great job making sure to hit…

Nate did a great job making sure to hit any areas of concern. Communications pre and post visit are always superb.

May 6, 2025
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Reply from Aptive Pest Control - Corona

Hi Kathy,

We really appreciate you calling out Nate’s attention to detail—it means a lot to hear our service professionals are addressing your concerns thoroughly. Consistent and clear communication is something we take seriously at Aptive, so we're glad it’s coming through every step of the way!

-Jasmine

Rated 1 out of 5 stars

Service started out great when the…

Service started out great when the company communicated the appointment times, but once that stopped service went downhill. I would get random knocks at the door from techs saying they were there for service and I would show them I never received notice of services that day or any day as a matter of fact. On the days they would show up while I was at work, they could only do the front of the house (back gates and house are obviously locked) and I would still get charged the full fee for not even half a service. The online system is buggy and customer service is nonexistent. Honestly, you can go to another environmental friendly company for less and better service.

January 14, 2025
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Reply from Aptive Pest Control - Corona

Hi Marie,

Thank you for taking the time to share this—your experience is absolutely not what we want for our customers, and I’m really sorry we let you down. Reliable communication and complete service are core parts of what we strive to deliver at Aptive, and it's clear we fell short on both fronts. We also understand how frustrating it is to be charged for incomplete service, especially without proper notice or support.

I’d love the opportunity to review your account, address any unresolved issues, and make this right. Your feedback is incredibly important to us, and we want to ensure no customer feels unheard or unsupported. Please don’t hesitate to reach out directly at socialmedia@goaptive.com—we’re here to help and hope to earn back your trust.

-Jasmine

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