I am not willing to rate this experience yet. I still have concerns over the company communication protocol. The technicians have been great. The price is reasonable. The company does not make it easy... See more
Company replied

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I am not willing to rate this experience yet. I still have concerns over the company communication protocol. The technicians have been great. The price is reasonable. The company does not make it easy... See more
Company replied
Arthur was the best! Very professional, friendly, knowledgeable and helpful. I was working outside when he came & when he was done he asked if I had any questions. Long story short, he upgraded my p... See more
Company replied
Philip was very communicative about his arrival times and in asking if I had any concerns since my last appointment. After he finished I received a text from him with a full explanation of what was d... See more
Company replied
We’ve been using Aptive for a few months now and the difference is night and day. They are always punctual and professional, but what I love most is their commitment to using eco-friendly treatments.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
109 N Maple St, Unit K, 92878, Corona, CA, United States

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I'm delighted with the level of customer service that I receive every visit.

Reply from Aptive Pest Control - Corona
The service was good but the only thing was that they didn't text to let me know they we're coming like they always do in the past.

Reply from Aptive Pest Control - Corona

Reply from Aptive Pest Control - Corona
I like the heightened communication with me, informing me when the technician will be arriving and what he/she did. I also like the technician asking if I wish for anything specific, that they can do.

Reply from Aptive Pest Control - Corona
Your staff are very professional. They are always courteous and take pictures of what they have done. All the staff that have treated our property should be given 5 stars.

Reply from Aptive Pest Control - Corona
Best bug control I have ever had. They tell you exactly when they are coming and they leave the yard web and bug free.

Reply from Aptive Pest Control - Corona
The technician let's you know about what time they will arrive and always addresses any questions or concerns.

Reply from Aptive Pest Control - Corona
Do not sign up with Aptive!
They offer free re-services between visits, but they will charge you as regular services and not refund/credit you after you call to bring it to their attention.
Horrible customer service from phone operator Sharon. The actual techs are great.

Reply from Aptive Pest Control - Corona
Given my disdain for mosquitoes, I arranged for a monthly service with Aptive Environmental. These folks offer thorough treatment plans for pest control that are environmentally friendly. They are great communicators before and after each visit. If you're looking to live in a "bug free" zone, I suggest you give these folks a try. They are reasonably priced as well!

Reply from Aptive Pest Control - Corona

Reply from Aptive Pest Control - Corona
First off over priced and lock you in a 2 yr contract after 6 months you still have bugs ants etc. When you need them to come on your days off so they can spray inside they can never make it. I will be discontinuing service in July. And getting someone else.

Reply from Aptive Pest Control - Corona
Active communicates well by email and text to alert me of upcoming appointments and charges. I get a different tech each time but they have lol been thorough and knowledgeable about what is needed season by season. I have not had spider problems since I have started using them.

Reply from Aptive Pest Control - Corona

Reply from Aptive Pest Control - Corona
They let you know that they are here by ringing the doorbell. When I ask them to spray a certain area they are quick to comply. They are friendly & respectful.
When they come they should know to spray the entire yard both back & front & change the poison for the rats. Maybe they do know, but I always mention it.

Reply from Aptive Pest Control - Corona
They always make time to communicate with me see if there’s anything special I want them to focus on, and they take photos of what they’re doing.

Reply from Aptive Pest Control - Corona
Gonzalo was our technician and he did the best job. We hope to keep him as our tech. He was thorough and did not rush the process. Thank you so much.

Reply from Aptive Pest Control - Corona
In my experience,Aptive employees are always thorough, professional and punctual! Jerrad keeps me informed of any issues he finds while servicing my home and how he resolved the problem or what I need to do on the future!

Reply from Aptive Pest Control - Corona
No hassle with the Aptive environmental service dept. and field team technician.

Reply from Aptive Pest Control - Corona
Nate did a great job making sure to hit any areas of concern. Communications pre and post visit are always superb.

Reply from Aptive Pest Control - Corona
Service started out great when the company communicated the appointment times, but once that stopped service went downhill. I would get random knocks at the door from techs saying they were there for service and I would show them I never received notice of services that day or any day as a matter of fact. On the days they would show up while I was at work, they could only do the front of the house (back gates and house are obviously locked) and I would still get charged the full fee for not even half a service. The online system is buggy and customer service is nonexistent. Honestly, you can go to another environmental friendly company for less and better service.

Reply from Aptive Pest Control - Corona
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