We have had a great experience with the technicians at Aptive. Today, Benji sent a morning text with a time frame to expect him. He arrived and completed service within that time frame. He took t... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have had a great experience with the technicians at Aptive. Today, Benji sent a morning text with a time frame to expect him. He arrived and completed service within that time frame. He took t... See more
Company replied
The check ins. I appreciate the communication prior to that day's appointment. Verifying if there's anything I have concerns about. That's very impressive to me. And then the follow-up after they have... See more
Company replied
I like how Adrian listened to my issues around the areas of my home that needed attention, and he delivered. Great communication skills.
Company replied
I've been trying to contact management and this company has completely neglected my need to do so. Their techs have been very professional and communicate well.But the problem is, after several months... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
109 N Maple St, Unit K, 92878, Corona, CA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best bug control I have ever had. They tell you exactly when they are coming and they leave the yard web and bug free.

Reply from Aptive Pest Control - Corona
The technician let's you know about what time they will arrive and always addresses any questions or concerns.

Reply from Aptive Pest Control - Corona
Do not sign up with Aptive!
They offer free re-services between visits, but they will charge you as regular services and not refund/credit you after you call to bring it to their attention.
Horrible customer service from phone operator Sharon. The actual techs are great.

Reply from Aptive Pest Control - Corona
Given my disdain for mosquitoes, I arranged for a monthly service with Aptive Environmental. These folks offer thorough treatment plans for pest control that are environmentally friendly. They are great communicators before and after each visit. If you're looking to live in a "bug free" zone, I suggest you give these folks a try. They are reasonably priced as well!

Reply from Aptive Pest Control - Corona

Reply from Aptive Pest Control - Corona
First off over priced and lock you in a 2 yr contract after 6 months you still have bugs ants etc. When you need them to come on your days off so they can spray inside they can never make it. I will be discontinuing service in July. And getting someone else.

Reply from Aptive Pest Control - Corona
Active communicates well by email and text to alert me of upcoming appointments and charges. I get a different tech each time but they have lol been thorough and knowledgeable about what is needed season by season. I have not had spider problems since I have started using them.

Reply from Aptive Pest Control - Corona

Reply from Aptive Pest Control - Corona
They let you know that they are here by ringing the doorbell. When I ask them to spray a certain area they are quick to comply. They are friendly & respectful.
When they come they should know to spray the entire yard both back & front & change the poison for the rats. Maybe they do know, but I always mention it.

Reply from Aptive Pest Control - Corona
They always make time to communicate with me see if there’s anything special I want them to focus on, and they take photos of what they’re doing.

Reply from Aptive Pest Control - Corona
Gonzalo was our technician and he did the best job. We hope to keep him as our tech. He was thorough and did not rush the process. Thank you so much.

Reply from Aptive Pest Control - Corona
In my experience,Aptive employees are always thorough, professional and punctual! Jerrad keeps me informed of any issues he finds while servicing my home and how he resolved the problem or what I need to do on the future!

Reply from Aptive Pest Control - Corona
Nate did a great job making sure to hit any areas of concern. Communications pre and post visit are always superb.

Reply from Aptive Pest Control - Corona
Service started out great when the company communicated the appointment times, but once that stopped service went downhill. I would get random knocks at the door from techs saying they were there for service and I would show them I never received notice of services that day or any day as a matter of fact. On the days they would show up while I was at work, they could only do the front of the house (back gates and house are obviously locked) and I would still get charged the full fee for not even half a service. The online system is buggy and customer service is nonexistent. Honestly, you can go to another environmental friendly company for less and better service.

Reply from Aptive Pest Control - Corona
I couldn’t be more impressed with the outstanding service provided by Zach, our pest control technician. From the moment he arrived, he was professional, courteous, and clearly knowledgeable about his work. He took the time to explain the treatment plan, answered all of my questions with patience, and made sure every concern was addressed.
Zach’s attention to detail and thoroughness gave me complete confidence in the process. He went above and beyond, ensuring not only that our home was treated properly but that we also understood how to maintain a pest-free environment moving forward.
It’s clear that Zach takes great pride in his work, and his friendly, respectful demeanor made the entire experience pleasant and stress-free. Highly recommend his services to anyone looking for a reliable and dedicated pest control expert!

Reply from Aptive Pest Control - Corona
Arthur is very professional and thorough. He was also training somebody on this visit and he was very patient in explaining and sharing his knowledge with her. Please send Arthur on future service calls. He is always welcome to my home

Reply from Aptive Pest Control - Corona
I texted the tech back after he texted me wanting to know about what time he would be here. He texted back that he would be here 9-10 am. He didn’t show up until 2:30 pm. He did a half-assed job. He left the bait box sitting open on the back wall. If I had to do it over I wouldn’t have signed up for your service. You send out 2 good techs for the first service and then everyone else does a minimum job. I won’t be renewing my service nor will I recommend you to anyone.

Reply from Aptive Pest Control - Corona
I asked the tech to replace snap rat traps he declined to do it and said it is against the company policy. I told him the company always have done it. But, still refuse to do it.

Reply from Aptive Pest Control - Corona
The lied to us and locked us into a ridiculous contract. We have contact BBB

Reply from Aptive Pest Control - Corona
Reviews via text what the service entails, which is very nice. Will ask if anything else is needed or issues we see. Communication is stellar with our last visit. All your technicians should provide the same customer service.

Reply from Aptive Pest Control - Corona
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.