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Aptive Pest Control - Corona Reviews 164

TrustScore 4.5 out of 5

4.4

109 N Maple St, Unit K, 92878 Corona, CA, US


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See what reviewers are saying

Rated 3 out of 5 stars

I am not willing to rate this experience yet. I still have concerns over the company communication protocol. The technicians have been great. The price is reasonable. The company does not make it easy... See more

Company replied

Rated 5 out of 5 stars

Arthur was the best! Very professional, friendly, knowledgeable and helpful. I was working outside when he came & when he was done he asked if I had any questions. Long story short, he upgraded my p... See more

Company replied

Rated 5 out of 5 stars

Philip was very communicative about his arrival times and in asking if I had any concerns since my last appointment. After he finished I received a text from him with a full explanation of what was d... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Aptive for a few months now and the difference is night and day. They are always punctual and professional, but what I love most is their commitment to using eco-friendly treatments.... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Corona

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 109 N Maple St, Unit K, 92878, Corona, CA, United States

  • 17145976964
Promotion box for Aptive Pest Control - Corona

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars

I couldn’t be more impressed with the…

I couldn’t be more impressed with the outstanding service provided by Zach, our pest control technician. From the moment he arrived, he was professional, courteous, and clearly knowledgeable about his work. He took the time to explain the treatment plan, answered all of my questions with patience, and made sure every concern was addressed.

Zach’s attention to detail and thoroughness gave me complete confidence in the process. He went above and beyond, ensuring not only that our home was treated properly but that we also understood how to maintain a pest-free environment moving forward.

It’s clear that Zach takes great pride in his work, and his friendly, respectful demeanor made the entire experience pleasant and stress-free. Highly recommend his services to anyone looking for a reliable and dedicated pest control expert!

April 30, 2025
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Reply from Aptive Pest Control - Corona

Hi there,

Wow—thank you so much for this incredible review! We’re thrilled to hear how impressed you were with Zach’s service. At Aptive, we take pride in delivering thorough, professional care, and it means the world to know Zach made such a positive impact. We'll be sure to pass along your kind words to him! We're so grateful to have you as part of the Aptive family and are here anytime you need us.

-Jasmine

Rated 5 out of 5 stars

Arthur is very professional and…

Arthur is very professional and thorough. He was also training somebody on this visit and he was very patient in explaining and sharing his knowledge with her. Please send Arthur on future service calls. He is always welcome to my home

April 14, 2025
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Reply from Aptive Pest Control - Corona

Hi Rita,

Thank you so much for your thoughtful review! We’re thrilled to hear that Arthur provided such a professional and thorough service—and how wonderful that you got to witness his patience and leadership while training a new team member. We love hearing that he made you feel comfortable and confident in the care of your home. We’ll definitely do our best to have Arthur return for future visits. Thank you for being such an important part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

I texted the tech back after he texted…

I texted the tech back after he texted me wanting to know about what time he would be here. He texted back that he would be here 9-10 am. He didn’t show up until 2:30 pm. He did a half-assed job. He left the bait box sitting open on the back wall. If I had to do it over I wouldn’t have signed up for your service. You send out 2 good techs for the first service and then everyone else does a minimum job. I won’t be renewing my service nor will I recommend you to anyone.

April 8, 2025
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Reply from Aptive Pest Control - Corona

Hi Bob,

Thank you for taking the time to share your experience. We're really sorry to hear how things went during your recent service -- it's incredibly frustrating when expectations aren't met, especially after a strong first impression. At Aptive, we strive to deliver consistent, high-quality service at every visit, and it's clear we fell short here.

The late arrival, lack of follow-through, and issue with the bait box are all things that deserve immediate attention. This isn't the level of care want our customers to receive, and we appreciate you bringing it to our attention so we can address it with the team.

We understand your frustration, and while we know we can't undo the experience, we'd still love a chance to make things right. If you're open to it, feel free to reach out to us at socialmedia@goaptive.com so we can look into his further and make sure your feedback is shared with the right departments.

Thanks again for your honesty -- it helps us get better.

-Jasmine

Rated 3 out of 5 stars

I asked the tech to replace snap rat traps.…

I asked the tech to replace snap rat traps he declined to do it and said it is against the company policy. I told him the company always have done it. But, still refuse to do it.

March 21, 2025
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Reply from Aptive Pest Control - Corona

Hi Sam,

Thank you for sharing your feedback. We're really sorry to hear about the experience you had with our service professional and understand how frustrating it can be when expectations aren't met. At Aptive, we aim to provide consistent, reliable service, and it sounds like we missed the mark here.

We're grateful that you brought this to our attention, and we'll be reviewing this with our team to ensure that we address this properly moving forward. If you'd like to discuss this further, please don't hesitate to reach out to us at socialmedia@goaptive.com so we can get more information and make sure this is reported to the correct department and handled properly.

We appreciate your understanding and patience as we work to provide the best experience possible.

-Jasmine

Rated 1 out of 5 stars

The lied to us and locked us into a…

The lied to us and locked us into a ridiculous contract. We have contact BBB

November 15, 2024
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Reply from Aptive Pest Control - Corona

Hi Robert,

Thank you for sharing your experience -- we're really sorry to hear you feel this way. That's never how we want anyone to feel after working with us. At Aptive, we strive to be upfront and transparent in every interaction, and we'd like the chance to better understand what happened and see how we can make things right. We truly value you being part of the Aptive neighborhood, and we appreciate you bringing this to our attention. Please feel free to reach out to us at socialmedia@goaptive.com -- we're here to help however we can!

-Jasmine

Rated 5 out of 5 stars

The service was on point, great customer service with excellent communication on what his service would entail. I would recommend Aptive to friends and family.

Reviews via text what the service entails, which is very nice. Will ask if anything else is needed or issues we see. Communication is stellar with our last visit. All your technicians should provide the same customer service.

March 21, 2025
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Reply from Aptive Pest Control - Corona

Hi Lupe & Daniel,

Thank you so much for this amazing feedback! We're thrilled to hear that your service experience was on point and that our service professional communicated everything clearly and thoroughly. That kind of care and attention is exactly what we strive for at Aptive, and it means a lot to know it made a difference for you. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family. We'll definitely share your kind words with our team as a reminder of the high standard we aim to deliver every time!

-Jasmine

Rated 5 out of 5 stars

Nice service technician and gives me pleasure in having them

It was a good experience with the service that is provided my Aptive. I will continue to use this service for a long time

April 7, 2025
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Reply from Aptive Pest Control - Corona

Hi David,

Thank you so much for the kind words and for being a part of the Aptive family! We're thrilled to hear you've had a great experience with our service -- it means the world to know you plan to stick with us long-term. We're committed to keeping your home protected and providing the care you can count on every step of the way. Thanks again for your support!

-Jasmine

Rated 4 out of 5 stars

They were courteous and acknowledged my…

They were courteous and acknowledged my concerns

April 8, 2025
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Reply from Aptive Pest Control - Corona

Hi Lillia,

Thanks so much for sharing your experience! We're glad to hear that our team was courteous and took the time to acknowledge your concerns -- that's exactly the kind of service we strive for at Aptive. Your comfort and peace of mind mean a lot to us, and we're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Aptive reps that treat my house are…

Aptive reps that treat my house are always professional and do a great job! They always ask if I have any new issues or concerns since my last service call & willing to take the necessary actions to resolve the issue, if needed. Overall, customer service provided is excellent!

April 8, 2025
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Reply from Aptive Pest Control - Corona

Hi William,

Thank you so much for the kind words! We're thrilled to hear that our Aptive team has consistently provided professional and attentive service. We truly value your feedback and are always here to address any concerns or issues you may have. Your satisfaction is important to us, and we're so glad to know you're happy with our customer service. Thanks for choosing Aptive, and we look forward to continuing to service you!

-Jasmine

Rated 5 out of 5 stars

We have tried several companies but…

We have tried several companies but Aptive is the best by far. We have noticed the difference and the technicians are very professional and caring.

March 28, 2025
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Reply from Aptive Pest Control - Corona

Hi Julia,

Thank you so much for sharing this! It means the world to us that you've seen a real difference with Aptive. We are proud to have a team of service professionals who truly care, and we are so glad that's been your experience. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to provide you with the best service possible.

-Jasmine

Rated 5 out of 5 stars

The Best company and Best service

The Best company and Best service

March 4, 2025
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Reply from Aptive Pest Control - Corona

It's absolutely wonderful to hear that you've had such a great experience with our service, Marta & Jose! We do our best to deliver the best treatments available, and your satisfaction means the world to us. We appreciate you sharing your feedback - thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

I had a great experience with Aptive

I had a great experience with Aptive! Their technicians were punctual, friendly, and knowledgeable. The pest control treatment was effective, and I’ve noticed a big improvement around my home. Highly recommend!

March 27, 2025
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Reply from Aptive Pest Control - Corona

Hi Drew,

Thank you so much for your kind words and for recommending Aptive! We're thrilled to hear that you had a great experience with us and that our service professionals were punctual, friendly, and knowledgeable. It’s wonderful to know that the pest control treatment has made a noticeable difference around your home. We’re grateful to have had the opportunity to service you and look forward to continuing to meet your needs in the future!

-Jasmine

Rated 5 out of 5 stars

Aptive is a very good pest control…

Aptive is a very good pest control company with great employees. Always do a very good job. They are fast an efficient. We had great service recently when he knocked down a wasp nest that we did not see. Very grateful for their efficient services for many years.

March 18, 2025
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Reply from Aptive Pest Control - Corona

Thank you for your kind words and for taking the time to share your experience with us, Miriam! We are thrilled to hear that you have been consistently satisfied with our services and that our team has provided you with excellent care for so many years. We appreciate you choosing Aptive to address your pest control needs!

-Alexis

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