Jordan was absolutely wonderful! She was extremely helpful, knowledgeable, and took the time to walk me through my account, explaining everything clearly and thoroughly. She made sure I understood the... See more
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Darius texted when his eta would be. He got in there to thoroughly go around the entire house to clean webs and or nests that popped up and sprayed well for preventative maintenance. He also text whe... See more
Company replied
After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and s... See more
Company replied
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
291 reviews
Asks customers to review
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Our tech went above and beyond.
Our tech, Tawnya is the best! Very responsive to our requests and concerns. She went above and beyond!
September 17, 2025
Reply from Aptive Pest Control - Dallas
Hi Christine,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Tawnya has provided such responsive and attentive service. At Aptive, we pride ourselves on having knowledgeable and dedicated service professionals who go above and beyond for our clients.
We truly appreciate your trust in Aptive and look forward to continuing to provide you with reliable, high-quality pest control.
-Jasmine
Good communication and understanding…
Good communication and understanding what customers are interested in.
September 26, 2025
Reply from Aptive Pest Control - Dallas
Hi James,
Thank you for sharing your feedback! We’re glad to hear that our team communicates clearly and takes the time to understand your specific needs. At Aptive, we pride ourselves on providing attentive, thorough, and reliable pest control for every home.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service and protection for your home.
-Jasmine
Aptive gives great Service
The technician, Dalton, was very polite and professional when I greeted him at the door. He first asked if there were any specific problem areas e needed to address, then went on to explain what he was there to do. He texted me pictures of the areas he treated, before and after.
September 24, 2025
Reply from Aptive Pest Control - Dallas
Hi Charles,
Thank you for sharing your experience! We’re thrilled to hear that Dalton provided polite, professional, and attentive service. It’s great to know he took the time to ask about your specific concerns and provide clear explanations, as well as sending before-and-after photos of the areas treated.
We’ll be sure to pass along your kind words to Dalton. Thank you for trusting Aptive with your home and for taking the time to recognize the level of care our team strives to provide in the Aptive neighborhood!
-Jasmine
We have consistent services when Senica is overseeing our scheduled treatment.
Seneca has been with the company for years. He knows our property, family, dogs and all the specifics of our services.
September 16, 2025
Reply from Aptive Pest Control - Dallas
Hi Mel,
Thank you for sharing your feedback. We’re so glad to hear that Seneca has been a consistent, knowledgeable presence for your home and family. Our service professionals take pride in building relationships with our customers and understanding the unique needs of each property.
We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home year after year.
-Jasmine
Responsive
September 6, 2025
Reply from Aptive Pest Control - Dallas
Hi Matthew,
Thank you for sharing your feedback. We’re glad to hear our team has been responsive to your needs. At Aptive, we strive to provide timely, professional service while ensuring our customers feel heard and supported.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
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The young man was very good and answered some questions I had. He also told me my front lawn is in good shape. My back lawn could either use a reseeding or the bare spot could be a garden.
September 10, 2025
Reply from Aptive Pest Control - Dallas
Hi Suzanne,
Thank you for sharing your feedback! We’re glad to hear our service professional was helpful and took the time to answer your questions. It’s great that your front lawn is looking good, and we appreciate you noting the suggestions for your back lawn. At Aptive, we aim to provide knowledgeable service that supports both the comfort and care of your home and property. We appreciate you being part of the Aptive community!
-Jasmine
I appreciate how detailed the…
I appreciate how detailed the technician is. The pictures are helpful in showing all the areas he’s cleaned up and sprayed.
Spends a good amount of time taking care to check everything.
September 16, 2025
Reply from Aptive Pest Control - Dallas
Hi Cheryl,
Thank you for sharing your feedback. We’re glad to hear that our service professional's attention to detail and thoroughness has made a positive impact. At Aptive, we strive to provide careful, effective service while keeping our customers informed every step of the way, and it’s wonderful to know that our efforts have met your expectations.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Merian,
Thank you for sharing your feedback. We’re glad to hear that you’ve had a positive experience with our service. At Aptive, we strive to provide reliable, high-quality pest control, and it’s wonderful to know that our efforts have met your expectations.
-Jasmine
George was great
George was great
Very professional and knowledgeable
Took care of my concerns
September 6, 2025
Reply from Aptive Pest Control - Dallas
Hi Pat,
Thank you for sharing your feedback! We’re thrilled to hear that George provided professional and knowledgeable service while addressing your concerns. At Aptive, we take pride in delivering thorough, attentive, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to George and look forward to continuing to keep your home comfortable.
-Jasmine
Quarterly Services
I've been a customer since 2018, setup for quarterly visits but last couple of years, my appointments some how became every 2 months. I've had to call and remind them it's every 3 months. If you don't pay attention, you'll pay for 6 visits a year instead of 4...that adds up
September 3, 2025
Reply from Aptive Pest Control - Dallas
Hi Kathy,
Thank you for sharing your feedback and for being a loyal Aptive customer since 2018. We completely understand how frustrating it must be to have your service schedule change without notice. At Aptive, we strive to respect our customers’ preferences and provide consistent, reliable service, and it’s clear we fell short in this case.
We’d like the opportunity to correct this and ensure your visits align with your preferred three-month schedule. Please reach out to us at socialmedia@goaptive.com so we can review your account and prevent any future scheduling issues. We truly appreciate your loyalty and giving us the chance to restore your confidence in Aptive.
-Jasmine
Tech probably did a good job
Tech probably did a good job. I was out of town so I no no interaction with the tech. I really don’t like being given 1 day’s notice to service my home.
August 23, 2025
Reply from Aptive Pest Control - Dallas
Hi Mike,
Thank you for sharing your feedback. I’m glad to hear that your service professional likely did a good job, and I understand how frustrating it can be to receive only one day’s notice before a visit. At Aptive, we aim to provide convenient and reliable service while respecting our neighbors’ schedules. We’ll take your comments into consideration to help improve how we communicate appointment timing. If you’d like to discuss scheduling options or ensure future visits are more convenient, please reach out to us directly.
-Jasmine
Very through
Very through, took the time to make sure all areas were treated and we weren't experiencing any problems
August 21, 2025
Reply from Aptive Pest Control - Dallas
Hi Lisa,
Thank you for sharing your experience! We’re glad to hear our service professional took the time to be thorough and ensure all areas were properly treated. At Aptive, we take pride in delivering detailed, effective service so our customers can feel confident their homes are protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Pest Control
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice traps in the yard along with mosquito traps and we are seeing less of both problems. They are very responsive when requesting an appointment as well. So far this company has been great!
August 26, 2025
Reply from Aptive Pest Control - Dallas
Hi Lisa,
Thank you for sharing your experience! We’re thrilled to hear that our team has been able to provide effective solutions for both mosquitoes and rodents, and that the traps have made a noticeable difference. At Aptive, we take pride in being responsive, thorough, and proactive in addressing each customer’s unique pest control needs. Your feedback is greatly appreciated, and we’re so glad to know our team has made your experience a positive one.
-Jasmine
Is not the best value
Is not the best value. I have 2 new fire ant mounds appear after treatment.
August 23, 2025
Reply from Aptive Pest Control - Dallas
Hi Anthony,
Thank you for sharing your feedback. I’m sorry to hear that your recent treatment didn’t fully address the fire ants on your property. At Aptive, we strive to provide effective and lasting pest control solutions, and it’s concerning to hear that new mounds have appeared. I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice to target the new fire ant activity and review your account to ensure your property receives the proper treatment. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Concerns and things I wanted done were…
Concerns and things I wanted done were not. The tech was too much in a hurry.
August 22, 2025
Reply from Aptive Pest Control - Dallas
Hi Jami,
Thank you for sharing your feedback. I’m sorry to hear that your recent service did not fully address the concerns you wanted taken care of. At Aptive, we strive to provide thorough and attentive service at every visit, and it’s concerning to hear that our team did not meet that standard. I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice to ensure everything is addressed properly. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Aptiv Pest Control broke their contract
In the past, I had a pest control with a Plano company for several years and never had any problem.
I had Aptiv pest control from the beginning of March 2025 through the end of July 2025. I explained the problems I had (German Cockroaches). The technician explained the best way to combat German cockroaches was to treat every two weeks. I paid for the premium service. Technicians never came every two weeks. The next time a technician came was one month later (April). He sprayed the outside of the house. When I asked him to treat the inside of the house, he replied he didn't have time. I asked for some glue boards. He replied he didn't have any. He then left. The next time an Aptiv technician came inside my house was two months after the initial treatment. In July, I went downstairs in the morning. When I turned on the lights, I found a swarm of insects covering the range and kitchen counter. It was disgusting. It made my skin crawl. This was after two treatments inside the house by Aptiv technicians. My insect problem only got worse while I was under Aptiv's contract. I was under the impression they would control the insect problem. From that point forward , I decided to treat for insects myself. I have refused any more appointments from them. The service they provided was really worthless. I don't even want free visits from them. Aptiv charged me a $199 termination fee without my permission. I feel like I am the victim of extortion. A customer shouldn't have to pay for a service a business does not provide.
August 28, 2025
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Joseph,
Thank you for sharing your detailed experience with Aptive. I’m sorry to hear how frustrating this has been, especially given the severity of a German cockroach issue. Consistent and thorough service is critical, and it’s clear we didn’t meet the plan outlined by our service professional.
Your feedback about missed appointments, limited interior service, and lack of materials like glue boards is very concerning. This is not the level of service Aptive strives to deliver, and I’d like the chance to review your account and the termination fee you mentioned.
Please reach out to us at socialmedia@goaptive.com with your service address so I can personally look into what happened and work to make things right. Even if you’ve chosen to handle the issue yourself, your experience matters to us and helps us improve.
-Jasmine
Very thorough.
August 12, 2025
Reply from Aptive Pest Control - Dallas
Hi Ben,
Thank you for sharing your feedback! We’re glad to hear that you found our service thorough. At Aptive, we take pride in providing detailed, effective pest protection for every home in our neighborhood. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe from pests.
-Jasmine
This place is such a scam
This place is such a scam. They came around door to door selling their services. My husband signed up for quarterly service. He questioned the sales guy about service being quarterly and the contract stated monthly.
Sales person stated they would handle discrepancy at the office.
They came out and provided service and started billing monthly. Husband called to advise of the agreement to quarterly and they stated they would have to increase the price to quarterly pricing. Which he agreed to l. They AGAIN BILLED MONTLY for 3 months at the same time AT THE HIGHER QUARTERLY PRICE!
DO NOT DO BUSINESS WITH THIS COMPANY. We have reported them to our bank for fraudulent charges as well as to BBB!
August 18, 2025
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Robin,
We’re very sorry to hear about this billing confusion and how frustrating it has been for you and your husband. What you’ve described is not the level of clarity and service we aim to provide at Aptive. A mix-up between service frequency and pricing should never have happened, and it’s understandable why this would feel unfair.
Please reach out to us at socialmedia@goaptive.com so we can review your account right away and make sure any incorrect charges are resolved.
Thank you for sharing your experience. Feedback like yours is important to us because it helps us identify where we’ve fallen short and take steps to make things right.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Dale,
Thank you for sharing your feedback! We’re thrilled to hear that George did an awesome job. At Aptive, we strive to provide knowledgeable, friendly, and effective service with every visit, and it’s wonderful to know our team made a positive impression.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Technicians are always friendly and…
Technicians are always friendly and efficient. Like that they let you know they are on their way.
August 7, 2025
Reply from Aptive Pest Control - Dallas
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our technicians have been friendly, efficient, and proactive in keeping you informed. At Aptive, we take pride in providing reliable service with clear communication, and it’s wonderful to know that came through during your visits. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
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