Jordan was absolutely wonderful! She was extremely helpful, knowledgeable, and took the time to walk me through my account, explaining everything clearly and thoroughly. She made sure I understood the... See more
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Darius texted when his eta would be. He got in there to thoroughly go around the entire house to clean webs and or nests that popped up and sprayed well for preventative maintenance. He also text whe... See more
Company replied
After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and s... See more
Company replied
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
291 reviews
Asks customers to review
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The technician showed up on time
The technician showed up on time, listened as asked him to check certain areas which he did. He explained what he was going to do and completed the job.
November 15, 2025
Reply from Aptive Pest Control - Dallas
Hi Don,
Thank you for taking the time to share your experience! We’re glad to hear that your service professional arrived on time, listened to your concerns, and thoroughly completed the job while keeping you informed throughout the process.
At Aptive, we strive to provide attentive, knowledgeable, and reliable service for all our neighbors, and it’s wonderful to know that was reflected in your visit. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Matt,
Thank you for your kind words! We’re glad we could provide the service you needed. At Aptive, we take pride in delivering reliable and effective pest control solutions, and we truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent Service
The service was excellent. The tech was very professional and knowledgeable. The job was completed the work with no problems. Communicated with me before and after the job was job done.
November 8, 2025
Reply from Aptive Pest Control - Dallas
Hi Patrick,
Thank you for taking the time to share your experience! We’re thrilled to hear that your service was excellent and that our service professional was professional, knowledgeable, and communicative throughout the process. At Aptive, we strive to provide thorough, reliable, and transparent pest control, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.
-Jasmine
Damon the tech did a professional job…
Damon the tech did a professional job at my house and customer service was excellent
November 8, 2025
Reply from Aptive Pest Control - Dallas
Hi Michael,
Thank you for taking the time to share your experience! We’re delighted to hear that Damon provided such professional service and that our team’s customer care made a positive impression. At Aptive, we take pride in going beyond standard pest control to ensure every visit is thorough, reliable, and tailored to your home’s needs.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care.
-Jasmine
Would not fill our rat traps after doing so for years
We have had rat traps for years now. Yesterday, we were told they couldn’t be filled because we’re just on a basic plan. After paying $92 every time they come out + termite control, whatever that costs. Now I am considering changing pest control companies. I feel we have been duped.
November 8, 2025
Reply from Aptive Pest Control - Dallas
Hi Terri,
Thank you for taking the time to share your experience. I’m very sorry to hear about the confusion regarding your rat traps and the concerns with your plan. At Aptive, we strive to provide clear information about our services and plans, and it’s clear we fell short in communicating what is included in your current plan.
We take feedback like yours seriously and would like the opportunity to review your account and discuss how we can better meet your needs. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and ensure you’re receiving the value and service you expect from Aptive.
We value every customer and their trust, and we are committed to providing professional, reliable pest control solutions.
-Jasmine
mosquito service doesn't work
We signed up for the mosquito treatment, but it didn't seem to work. When we tried to cancel, they charged us a cancellation fee, even after my attempts to explain.
June 3, 2025
Reply from Aptive Pest Control - Dallas
Hi Larry,
Thank you for sharing your experience. I’m really sorry to hear that the mosquito treatments didn’t meet your expectations and that you ran into frustration when trying to cancel. That’s not the experience we want any of our customers to have. At Aptive, we want to make sure every service and interaction leaves you feeling confident and cared for.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work with you to find the best way to make things right.
Thank you for being part of the Aptive community and for giving us the opportunity to improve.
-Jasmine
I still have THE BUGS.
Your tech was OK, but i still have the bugs that invaded my pantry, only they are all over the place
November 5, 2025
Reply from Aptive Pest Control - Dallas
Hi Ann,
Thank you for sharing your experience. I’m sorry to hear that the bugs in your pantry are still causing issues. At Aptive, we want every customer to feel confident that their pest concerns are fully addressed, and it’s clear we haven’t met that standard for you yet.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work with you to develop a plan to resolve this problem completely. We truly appreciate you being part of the Aptive community and giving us the opportunity to make this right.
-Jasmine
APTIVE does not listen and misses scheduled appointments
Everytime and every single service APTIVE either misses the scheduled appointment and I have to call and reschedule .
Every single time APTIVE fails to target the hard to reach spaces for a 2 storey home.
Every single time I have to get a reservice done cause APTIVE will not listen to customer requests.
Every single call I clearly mention to please send someone who can reach higher areas for a 2 storey home and please send the 30ft extension pole to get rid of the wasps nests. TERRIBLE service . They just wont listen.
October 31, 2025
Reply from Aptive Pest Control - Dallas
Hi Nisha,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re very sorry to hear about the repeated challenges with your service appointments and that your specific requests have not been fully met. This is not the level of care and attention we strive to provide, and we completely understand how frustrating this must be for you.
We would like the opportunity to review your account and make sure your concerns are addressed properly. Please reach out to our team so we can coordinate the right service for your home, ensure the correct equipment is brought, and make sure any hard-to-reach areas are fully treated. Your satisfaction and a protected home are our top priorities, and we want to ensure your next experience reflects the quality and care Aptive is known for.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our team was courteous, timely, and thorough during your visit. At Aptive, we take pride in providing service that is attentive, professional, and tailored to each home’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
First the service guy came at the end…
First the service guy came at the end of the day & he was in rush and was asking what is the issue. When its a regular service the person should review and do service to entire place when we requested we want both indoor & out door treatment.
October 28, 2025
Reply from Aptive Pest Control - Dallas
Hi Aliza,
Thank you for sharing your feedback with us. We’re sorry to hear that your recent service felt rushed, that’s not the experience we want for our customers. Every Aptive service should include a thorough review of your property and the treatments you’ve requested, both inside and out. We truly appreciate you bringing this to our attention so we can make sure our service professionals take the time needed at every visit. We’d love the chance to make this right and ensure your next treatment meets Aptive’s full-quality standard. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up that fits your needs.
Thank you for being a part of the Aptive neighborhood!
-Jasmine
Technician sprayed our neighbor's house…
Technician sprayed our neighbor's house instead of ours. Fortunately I was able to recall him after he sent pictures.
September 24, 2025
Reply from Aptive Pest Control - Dallas
Hi Amanda,
Thank you for sharing your experience. We sincerely apologize for the mix-up with your service. At Aptive, we take accuracy and thoroughness very seriously, and it’s clear we fell short in this instance.
We’re glad you were able to reach the service professional and get things corrected, and we appreciate your patience. Your feedback is important and helps us reinforce our processes so that every home receives the proper care and attention.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Joni,
We’re glad to hear that our communication and team have met your expectations! At Aptive, we take pride in keeping our customers informed while providing thorough and effective pest control. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
They forgot our order 20 times
The company talked us into adding outdoor traps to our service. They then forgot to bring them and said they would bring them the next day. They never brought them but billed us for it for 6 months. I called over a dozen times and they would always say they forgot, were out, or would just not show up. I spent 3 hours 1 day on the phone explaining the situation over and over the. Getting transferred to someone new only with the same result of them showing up 3 times that day without the traps.
October 10, 2025
Reply from Aptive Pest Control - Dallas
Hi Beau,
Thank you for taking the time to share your experience. I understand how frustrating it must have been to deal with repeated delays and billing issues after being promised outdoor traps. That’s not the level of service we aim to provide at Aptive, and I truly appreciate your patience through it all.
I’d like to personally review your account to make sure the billing is corrected and that your service includes everything you signed up for. If needed, please contact us at socialmedia@goaptive.com so we can resolve this issue as quickly as possible.
We value you as part of the Aptive neighborhood and want to ensure you receive the quality of care you deserve.
-Jasmine
I have asked them to treat the red ants…
I have asked them to treat the red ants in my yard. After the first treatment I waited a month to call back to say the ants are still bad. Since they came back and treated again the ants are still terrible. I paid $160.00 for no results. I’m going to find another company!!
October 4, 2025
Reply from Aptive Pest Control - Dallas
Hi Madelyn,
Thanks for sharing your feedback. I understand how frustrating it must be to still see red ants after multiple treatments. That’s not the kind of results we aim for at Aptive. We want to make sure your pest concerns are fully resolved and would be glad to review your account to get this issue taken care of. If needed, please reach out to us at socialmedia@goaptive.com so we can schedule a reservice and ensure the right treatment plan is in place. We appreciate you giving Aptive the chance to protect your home and would love the opportunity to make this right.
-Jasmine
My technician is great
My technician is great
He contacts me to let me know he's on his way. He takes pictures of all areas he has treated. He knows my concernd.
October 4, 2025
Reply from Aptive Pest Control - Dallas
Hi Deborah,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professional has been attentive, communicative, and knowledgeable about your concerns. At Aptive, we take pride in providing service that is not only effective but also professional and personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Thank you for sending a technician…
Thank you for sending a technician (Chase) who not only listened, but followed through and did a great job! I also appreciate that he answered any of my questions about product placement. He also took the time to do a thorough job and not rush away in 15 minutes…thank you!
October 1, 2025
Reply from Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that Chase provided attentive, thorough service and took the time to address all of your questions. At Aptive, we pride ourselves on going the extra mile to ensure our customers feel informed and confident in the process. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Great service
Great service. They never try to upsell customers. They come when scheduled and their people are true professionals.
October 8, 2025
Reply from Aptive Pest Control - Dallas
Hi Scott,
Thank you for sharing your experience! We’re thrilled to hear that our team provided professional service while respecting your time and needs. At Aptive, we pride ourselves on honest, reliable service without pressure, and it’s rewarding to know our approach made a positive impression. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Your guys are always GREAT
Your guys are always GREAT! Great service. I'm grateful for you all!
October 4, 2025
Reply from Aptive Pest Control - Dallas
Hi Marsha,
Thank you so much for your kind words! We’re thrilled to hear that our team continues to provide great service and that you feel well taken care of. At Aptive, we take pride in delivering reliable, professional, and friendly pest control for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Gap between service prover and customer service
I moved from other pest provider to Aptive and was told that I will get mosquito treatment in Pro plan but inspire of confirmed by customer service the representative who comes here doesn't do the complete service
So not a happy customer
October 1, 2025
Reply from Aptive Pest Control - Dallas
Hi Munesh,
We appreciate you taking the time to share this with us. Making the switch to Aptive should feel like an upgrade in both service and peace of mind, so we’re sorry to hear that your experience hasn’t reflected that. The mosquito treatment is an important part of our services, and it’s concerning to hear that it hasn’t been completed as promised. We’d like the chance to review your account, make sure your services are being provided correctly, and get things back on track. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to resolve this. Thank you for choosing Aptive, we value you as part of our neighborhood and want you to feel confident in your decision to partner with us.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Theresa,
Thank you for sharing your experience! We’re thrilled to hear that Hunter continues to provide friendly and thorough service. Our team takes pride in delivering a positive and professional experience for every customer, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
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