The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a... See more
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See what reviewers are saying
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... See more
Company replied
The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I still have THE BUGS.
Your tech was OK, but i still have the bugs that invaded my pantry, only they are all over the place
November 5, 2025
Reply from Aptive Pest Control - Dallas
Hi Ann,
Thank you for sharing your experience. I’m sorry to hear that the bugs in your pantry are still causing issues. At Aptive, we want every customer to feel confident that their pest concerns are fully addressed, and it’s clear we haven’t met that standard for you yet.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work with you to develop a plan to resolve this problem completely. We truly appreciate you being part of the Aptive community and giving us the opportunity to make this right.
-Jasmine
APTIVE does not listen and misses scheduled appointments
Everytime and every single service APTIVE either misses the scheduled appointment and I have to call and reschedule .
Every single time APTIVE fails to target the hard to reach spaces for a 2 storey home.
Every single time I have to get a reservice done cause APTIVE will not listen to customer requests.
Every single call I clearly mention to please send someone who can reach higher areas for a 2 storey home and please send the 30ft extension pole to get rid of the wasps nests. TERRIBLE service . They just wont listen.
October 31, 2025
Reply from Aptive Pest Control - Dallas
Hi Nisha,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re very sorry to hear about the repeated challenges with your service appointments and that your specific requests have not been fully met. This is not the level of care and attention we strive to provide, and we completely understand how frustrating this must be for you.
We would like the opportunity to review your account and make sure your concerns are addressed properly. Please reach out to our team so we can coordinate the right service for your home, ensure the correct equipment is brought, and make sure any hard-to-reach areas are fully treated. Your satisfaction and a protected home are our top priorities, and we want to ensure your next experience reflects the quality and care Aptive is known for.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our team was courteous, timely, and thorough during your visit. At Aptive, we take pride in providing service that is attentive, professional, and tailored to each home’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
First the service guy came at the end…
First the service guy came at the end of the day & he was in rush and was asking what is the issue. When its a regular service the person should review and do service to entire place when we requested we want both indoor & out door treatment.
October 28, 2025
Reply from Aptive Pest Control - Dallas
Hi Aliza,
Thank you for sharing your feedback with us. We’re sorry to hear that your recent service felt rushed, that’s not the experience we want for our customers. Every Aptive service should include a thorough review of your property and the treatments you’ve requested, both inside and out. We truly appreciate you bringing this to our attention so we can make sure our service professionals take the time needed at every visit. We’d love the chance to make this right and ensure your next treatment meets Aptive’s full-quality standard. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up that fits your needs.
Thank you for being a part of the Aptive neighborhood!
-Jasmine
Technician sprayed our neighbor's house…
Technician sprayed our neighbor's house instead of ours. Fortunately I was able to recall him after he sent pictures.
September 24, 2025
Reply from Aptive Pest Control - Dallas
Hi Amanda,
Thank you for sharing your experience. We sincerely apologize for the mix-up with your service. At Aptive, we take accuracy and thoroughness very seriously, and it’s clear we fell short in this instance.
We’re glad you were able to reach the service professional and get things corrected, and we appreciate your patience. Your feedback is important and helps us reinforce our processes so that every home receives the proper care and attention.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Joni,
We’re glad to hear that our communication and team have met your expectations! At Aptive, we take pride in keeping our customers informed while providing thorough and effective pest control. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
They forgot our order 20 times
The company talked us into adding outdoor traps to our service. They then forgot to bring them and said they would bring them the next day. They never brought them but billed us for it for 6 months. I called over a dozen times and they would always say they forgot, were out, or would just not show up. I spent 3 hours 1 day on the phone explaining the situation over and over the. Getting transferred to someone new only with the same result of them showing up 3 times that day without the traps.
October 10, 2025
Reply from Aptive Pest Control - Dallas
Hi Beau,
Thank you for taking the time to share your experience. I understand how frustrating it must have been to deal with repeated delays and billing issues after being promised outdoor traps. That’s not the level of service we aim to provide at Aptive, and I truly appreciate your patience through it all.
I’d like to personally review your account to make sure the billing is corrected and that your service includes everything you signed up for. If needed, please contact us at socialmedia@goaptive.com so we can resolve this issue as quickly as possible.
We value you as part of the Aptive neighborhood and want to ensure you receive the quality of care you deserve.
-Jasmine
I have asked them to treat the red ants…
I have asked them to treat the red ants in my yard. After the first treatment I waited a month to call back to say the ants are still bad. Since they came back and treated again the ants are still terrible. I paid $160.00 for no results. I’m going to find another company!!
October 4, 2025
Reply from Aptive Pest Control - Dallas
Hi Madelyn,
Thanks for sharing your feedback. I understand how frustrating it must be to still see red ants after multiple treatments. That’s not the kind of results we aim for at Aptive. We want to make sure your pest concerns are fully resolved and would be glad to review your account to get this issue taken care of. If needed, please reach out to us at socialmedia@goaptive.com so we can schedule a reservice and ensure the right treatment plan is in place. We appreciate you giving Aptive the chance to protect your home and would love the opportunity to make this right.
-Jasmine
My technician is great
My technician is great
He contacts me to let me know he's on his way. He takes pictures of all areas he has treated. He knows my concernd.
October 4, 2025
Reply from Aptive Pest Control - Dallas
Hi Deborah,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professional has been attentive, communicative, and knowledgeable about your concerns. At Aptive, we take pride in providing service that is not only effective but also professional and personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Thank you for sending a technician…
Thank you for sending a technician (Chase) who not only listened, but followed through and did a great job! I also appreciate that he answered any of my questions about product placement. He also took the time to do a thorough job and not rush away in 15 minutes…thank you!
October 1, 2025
Reply from Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that Chase provided attentive, thorough service and took the time to address all of your questions. At Aptive, we pride ourselves on going the extra mile to ensure our customers feel informed and confident in the process. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Great service
Great service. They never try to upsell customers. They come when scheduled and their people are true professionals.
October 8, 2025
Reply from Aptive Pest Control - Dallas
Hi Scott,
Thank you for sharing your experience! We’re thrilled to hear that our team provided professional service while respecting your time and needs. At Aptive, we pride ourselves on honest, reliable service without pressure, and it’s rewarding to know our approach made a positive impression. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Your guys are always GREAT
Your guys are always GREAT! Great service. I'm grateful for you all!
October 4, 2025
Reply from Aptive Pest Control - Dallas
Hi Marsha,
Thank you so much for your kind words! We’re thrilled to hear that our team continues to provide great service and that you feel well taken care of. At Aptive, we take pride in delivering reliable, professional, and friendly pest control for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Gap between service prover and customer service
I moved from other pest provider to Aptive and was told that I will get mosquito treatment in Pro plan but inspire of confirmed by customer service the representative who comes here doesn't do the complete service
So not a happy customer
October 1, 2025
Reply from Aptive Pest Control - Dallas
Hi Munesh,
We appreciate you taking the time to share this with us. Making the switch to Aptive should feel like an upgrade in both service and peace of mind, so we’re sorry to hear that your experience hasn’t reflected that. The mosquito treatment is an important part of our services, and it’s concerning to hear that it hasn’t been completed as promised. We’d like the chance to review your account, make sure your services are being provided correctly, and get things back on track. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to resolve this. Thank you for choosing Aptive, we value you as part of our neighborhood and want you to feel confident in your decision to partner with us.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Theresa,
Thank you for sharing your experience! We’re thrilled to hear that Hunter continues to provide friendly and thorough service. Our team takes pride in delivering a positive and professional experience for every customer, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Our tech went above and beyond.
Our tech, Tawnya is the best! Very responsive to our requests and concerns. She went above and beyond!
September 17, 2025
Reply from Aptive Pest Control - Dallas
Hi Christine,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Tawnya has provided such responsive and attentive service. At Aptive, we pride ourselves on having knowledgeable and dedicated service professionals who go above and beyond for our clients.
We truly appreciate your trust in Aptive and look forward to continuing to provide you with reliable, high-quality pest control.
-Jasmine
Good communication and understanding…
Good communication and understanding what customers are interested in.
September 26, 2025
Reply from Aptive Pest Control - Dallas
Hi James,
Thank you for sharing your feedback! We’re glad to hear that our team communicates clearly and takes the time to understand your specific needs. At Aptive, we pride ourselves on providing attentive, thorough, and reliable pest control for every home.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service and protection for your home.
-Jasmine
Aptive gives great Service
The technician, Dalton, was very polite and professional when I greeted him at the door. He first asked if there were any specific problem areas e needed to address, then went on to explain what he was there to do. He texted me pictures of the areas he treated, before and after.
September 24, 2025
Reply from Aptive Pest Control - Dallas
Hi Charles,
Thank you for sharing your experience! We’re thrilled to hear that Dalton provided polite, professional, and attentive service. It’s great to know he took the time to ask about your specific concerns and provide clear explanations, as well as sending before-and-after photos of the areas treated.
We’ll be sure to pass along your kind words to Dalton. Thank you for trusting Aptive with your home and for taking the time to recognize the level of care our team strives to provide in the Aptive neighborhood!
-Jasmine
We have consistent services when Senica is overseeing our scheduled treatment.
Seneca has been with the company for years. He knows our property, family, dogs and all the specifics of our services.
September 16, 2025
Reply from Aptive Pest Control - Dallas
Hi Mel,
Thank you for sharing your feedback. We’re so glad to hear that Seneca has been a consistent, knowledgeable presence for your home and family. Our service professionals take pride in building relationships with our customers and understanding the unique needs of each property.
We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home year after year.
-Jasmine
Responsive
September 6, 2025
Reply from Aptive Pest Control - Dallas
Hi Matthew,
Thank you for sharing your feedback. We’re glad to hear our team has been responsive to your needs. At Aptive, we strive to provide timely, professional service while ensuring our customers feel heard and supported.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
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The young man was very good and answered some questions I had. He also told me my front lawn is in good shape. My back lawn could either use a reseeding or the bare spot could be a garden.
September 10, 2025
Reply from Aptive Pest Control - Dallas
Hi Suzanne,
Thank you for sharing your feedback! We’re glad to hear our service professional was helpful and took the time to answer your questions. It’s great that your front lawn is looking good, and we appreciate you noting the suggestions for your back lawn. At Aptive, we aim to provide knowledgeable service that supports both the comfort and care of your home and property. We appreciate you being part of the Aptive community!
-Jasmine
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