The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
Company replied
Aptive is wonderful to alert me before arriving and inform me of any changes to the appointment if necessary. Aptive has been good to return should part of my service not been met. They are profess... See more
Company replied
The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2030 G Ave, Ste 1100, 75074, Plano, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Dallas
Great communication. Friendly technician who did a great job. On time

Reply from Aptive Pest Control - Dallas
Came on time and was thorough in application and documented with photos.

Reply from Aptive Pest Control - Dallas
I had a great experience with my Nathan. He was professional, punctual, and very knowledgeable about the issue I was dealing with. He took the time to explain everything clearly, including what treatment was being used and how to prevent future problems. I really appreciated his attention to detail and how thorough he was during the service.

Reply from Aptive Pest Control - Dallas
We have used Aptive for several years now and have been very satisfied with their services. The communication is excellent, technicians always very friendly and take the time to explain the service being provided. I love the follow up with with the images and our pest control is definitely under control.

Reply from Aptive Pest Control - Dallas
As always, an incredible job. Since hiring Aptiva, I am finally able to enjoy my beautiful patio and backyard. That, alone, is worth a million dollars every week. Mrs. Elliot

Reply from Aptive Pest Control - Dallas
Technician Dalton was very careful and thorough. The best I’ve seen from Aptive.

Reply from Aptive Pest Control - Dallas
My most current experience with Aptive was termite inspection and the installation of termite poison traps. The staff that made up their crew was great and they all did a fantastic job. They did a great service told me it was the newest technology.

Reply from Aptive Pest Control - Dallas
Work was done thoroughly and he explained carefully all he did

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas
We have Aptive service 2 properties and have been very satisfied with technicians and level of service.

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas
Staff member was able to reschedule my appointment. Polite and courteous

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas
Easy to work with on appointments & keeps you updated! Very thorough application & will do what you ask them to do!!! Always friendly!

Reply from Aptive Pest Control - Dallas
Appreciate the text notice ahead of time. It would have been nice to have notice at least a day or two before the service.

Reply from Aptive Pest Control - Dallas
He didn't get rid of the bees. They're still around, and we need him/her to return and work on the inside where we have bagworms. Y'all knew this but ... let's schedule an attack. Thanks,DD

Reply from Aptive Pest Control - Dallas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.