Darius texted when his eta would be. He got in there to thoroughly go around the entire house to clean webs and or nests that popped up and sprayed well for preventative maintenance. He also text whe... See more
Company replied
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After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and s... See more
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We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
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Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The spray is working amazing with all…
The spray is working amazing with all the bug issues, but we do not appreciate the $25 extra charge for mosquito spray. That was the main reason we chose to go with Active, and were under the impression it was included.
August 1, 2026
Reply from Aptive Pest Control - Dallas
Hi there,
We’re glad to hear your treatments are working well and making a noticeable difference with the bug activity around your home. We also understand how disappointing it would be to see an additional $25 charge for mosquito service when you believed it was included, especially if that was an important reason you chose Aptive.
We appreciate you bringing this to our attention. Please reach out to socialmedia@goaptive.com directly so we can review your service plan and charges with you and make sure your concerns are properly handled.
-Jasmine, Aptive Care Team
Abe let us know exactly when he would…
Abe let us know exactly when he would arrive. He was friendly andexplained everything. Very satisfied
August 8, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your experience! We’re glad Abe kept you informed about his arrival and took the time to explain everything while providing friendly service. Knowing you finished the visit feeling satisfied is exactly what we want for every Aptive customer. We’ll be sure to share your appreciation with Abe. Thank you for trusting Aptive to keep things handled!
-Jasmine, Aptive Care Team
He was polite and very knowledgeable…
He was polite and very knowledgeable about my needs! Tanner walked me through every step as well as made sure I completely understand the next steps.
August 7, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
It's wonderful to know that you had a great experience with Tanner treating your home, Sharon! It sounds like he made sure you felt informed and comfortable throughout the entire visit, and we love hearing that. We’re glad he listened to your needs, explained each step clearly, and made sure you knew exactly what to expect next. Thank you for trusting Aptive with your pest concerns!
-Alexis, Aptive Care Team
Horrible service and customer service
Horrible service and customer service , refuse to listen to your concerns instead charge you 199 cancellation fee after your first treatment.
July 14, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
It's incredibly disheartening to hear your experience left you feeling this way, Kmaldeep. It's especially disappointing to hear you didn't feel your concerns were heard when you reached out for assistance.
If you're open to it, we'd really like the chance to better understand what happened. Please email us at socialmedia@goaptive.com with your service address so we can review your account, discuss your experience, and ensure your concerns are handled with care. We're here for you!
-Alexis, Aptive Care Team
Very pleased with our experience as the…
Very pleased with our experience as the number of mosquitoes and flies have been very minimal.
July 31, 2026
Reply from Aptive Pest Control - Dallas
Hi Pat,
Thank you for your wonderful review! We're so glad to hear you've been very pleased with the results and have noticed such a significant reduction in mosquitoes and flies. Providing effective treatments along with a great customer experience is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Christos,
Thank you for taking the time to share your experience! We're delighted to hear that Koi provided thorough service both inside and outside your home. At Aptive, we take pride in delivering attentive, comprehensive care, and it's great to know Koi made a positive impression. We appreciate you choosing Aptive, and if you ever need us, we've got it handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Pat,
Thank you for your kind review! We're so glad to hear our team made a positive impression through their friendly, personable approach and efficient service. We believe great customer care is just as important as delivering effective pest control, and we're happy that was reflected in your experience.
At Aptive, we're committed to making sure your pest concerns are handled with professionalism, expertise, and genuine care. We truly appreciate your trust in our team and look forward to continuing to protect your home. Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
The communication is always great
The communication is always great and the services are very comprehensive . I appreciate pictures of the areas they have serviced on the day of application.
July 2, 2026
Reply from Aptive Pest Control - Dallas
Hi Karen,
Thank you for sharing your experience! We're so glad to hear that the communication has been great and that you've found our services to be thorough. It's wonderful to know the photos from your service visits help give you added confidence in the work being completed.
Thank you for choosing Aptive to help protect your home. We're grateful for your trust, and we're happy to know we've got it handled. We look forward to continuing to provide you with the same level of service at each visit.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Pat,
Thank you for your wonderful feedback! We're so glad to hear your experience reflected the professionalism, expertise, and courtesy we strive to provide at Aptive. We've got it handled when it comes to delivering knowledgeable service with care, and it's rewarding to know that made a positive impression. Thank you for choosing Aptive and for taking the time to share your experience!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Thanks for sharing this with us, Chris. It's disappointing to hear that your experience didn't align with the expectations set at the beginning of service. When expectations and results don't match, it's understandable to feel frustrated.
We'd like the opportunity to learn more about your experience and the concerns that led to this. Please email socialmedia@goaptive.com with your service address and any additional details so our team can take a closer look. We're here to help!
-Alexis, Aptive Care Team
Aptive does a great service
Aptive does a great service. we have no chiggers no ticks no fleas our yard is good thanks to their exterminators. Very professional and courteous.
June 10, 2026
Reply from Aptive Pest Control - Dallas
Hi Michael,
Thank you for sharing your experience with Aptive. We’re thrilled to hear your yard has stayed free of chiggers, ticks, and fleas, and that our team’s work has made a noticeable difference for you.
It’s also great to know you’ve found our service professionals to be professional and courteous. We appreciate your trust in Aptive and are glad to keep your outdoor space protected and handled so you can enjoy your home with confidence.
-Jasmine, Aptive Care Team
Very professional and helpful
Very professional and helpful. He explained me the issues of pest I didn’t even know and took care of it. Afterwards he sent me pictures of all the things. Very satisfied.
June 9, 2026
Reply from Aptive Pest Control - Dallas
Thank you for sharing your experience. We're delighted to hear that our service professional was knowledgeable, took the time to explain pest concerns you may not have been aware of, and handled them during the treatment. It's great to know that the follow-up photos helped keep you informed about the work that was completed.
We truly appreciate your feedback and are glad you were very satisfied with the service you received. It's always a pleasure to treat your home, and we're grateful you've chosen Aptive to help with your pest control needs!
-Alexis, Aptive Care Team
The staff were very kind and helpful…
The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a very good experience.
June 9, 2026
Reply from Aptive Pest Control - Dallas
Thank you for sharing your experience with us, Cathie. We're delighted to hear that our team has been kind, helpful, and takes the time to explain the treatments being performed, including why certain recommendations were made for your property. Clear communication is an important part of providing quality service, and we're glad that stood out to you.
It's also great to know that receiving photos of the completed work gave you added confidence in the service provided. We truly appreciate your feedback and are grateful for the opportunity to help with your pest control needs. Thank you again for choosing Aptive!
-Alexis, Aptive Care Team
They do a good job in pest control
April 10, 2026
Reply from Aptive Pest Control - Dallas
Hi Masood,
Thank you for taking the time to share your feedback. We’re glad to hear you’re satisfied with the pest control service and that things have been working well for you with Aptive.
We appreciate the trust you place in our team to help keep your home protected. At Aptive, we’ve got this handled, and we’re always here if you need anything in the future.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Mark,
Thank you for sharing this feedback! We’re glad to hear you’ve had a positive experience and that you feel confident in the treatment and its effectiveness with your pets and family.
At Aptive, we work hard to provide service that balances safety and results, so it’s great to hear that coming through for you. At Aptive, we’ve got this handled, and we truly appreciate you trusting us to care for your home.
-Jasmine, Aptive Care Team
The technicians were awesome
The technicians were awesome. They addressed the issues and quickly fixed the problem. Everything they said they would do was done
May 28, 2026
Reply from Aptive Pest Control - Dallas
Hi Jerry,
We really appreciate you taking the time to share this. It’s great to hear our service professionals were able to quickly address the issues and follow through on everything they committed to, that kind of reliability is exactly what we aim for at Aptive.
At Aptive, we’re focused on making sure every visit feels handled from start to finish, so you can feel confident things are taken care of the right way. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
We had a great experience the customer…
We had a great experience the customer service was excellent.
May 16, 2026
Reply from Aptive Pest Control - Dallas
Hi there,
We really appreciate you taking the time to share this! It’s great to hear you had a great experience and that the customer service stood out as excellent.
At Aptive, we work hard to make every interaction smooth, helpful, and positive from start to finish, and feedback like this means a lot. As always, we’ve got this handled when it comes to delivering service you can feel confident in and support you can count on.
-Jasmine, Aptive Care Team
Nice helpful staff
May 24, 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for the great feedback! We’re glad to hear our team has been nice and helpful during your experience with Aptive.
At Aptive, our goal is to make sure everything is handled with professionalism and care from the moment you connect with us through every service visit. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Sam was very professional and friendly.
May 28, 2026
Reply from Aptive Pest Control - Dallas
It's great to hear that you're satisfied with the treatment provided, James Skaggs! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Randy,
Thank you for sharing this feedback, and I’m sorry to hear you’re still dealing with roaches after service. That’s understandably frustrating and not the experience we want for Aptive customers.
Our goal is always to make sure pest issues are fully handled, not left ongoing or unchanged. We’d really like the opportunity to look into your account and see what’s going on so we can address this properly.
Please reach out to socialmedia@goaptive.com directly so we can get this handled and work toward a better result for you.
-Jasmine, Aptive Care Team
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