The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
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See what reviewers are saying
Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
Company replied
Aptive is wonderful to alert me before arriving and inform me of any changes to the appointment if necessary. Aptive has been good to return should part of my service not been met. They are profess... See more
Company replied
The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
251 reviews
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Over scheduling.
I have asked time and time again to have my treatments scheduled 3 months apart. However, they continue to schedule at 2 month intervals even though I call to change it every time. Time to find a new pest control company.
March 1, 2026
Reply from Aptive Pest Control - Dallas
Hi Russell,
Thank you for sharing your experience. I completely understand how frustrating it must be to request a specific treatment schedule and have it not be followed. At Aptive, we aim to provide service that works around your needs, and I’m sorry that hasn’t been your experience so far.
I want to make sure this is corrected. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, update your treatment schedule to the 3-month intervals you requested, and ensure future appointments reflect your preferences. Your feedback is important, and we’re committed to providing the quality service and consistency you should expect from Aptive.
Thank you again for letting us know, and for giving us the opportunity to make this right.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Ed,
Thank you for sharing your feedback! We’re glad to hear that our team’s punctuality and communication have made a positive impression. At Aptive, we take pride in keeping our customers informed and providing reliable, professional service every time.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.
-Jasmine
Always appreciate that the tech takes…
Always appreciate that the tech takes time to discuss current issues or problems and then responds with a plan.
February 19, 2026
Reply from Aptive Pest Control - Dallas
Hi Tommy,
Thank you for sharing your experience! We’re so glad to hear that our team takes the time to listen to your concerns and provide a clear plan to address them. At Aptive, we pride ourselves on thorough, thoughtful service that keeps our customers informed and confident that their home is well protected. Your feedback means a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Great technician
Knowledgeable technician and no bugs since I've been using this company.
February 14, 2026
Reply from Aptive Pest Control - Dallas
Hi Laura,
Thank you for sharing your experience! We’re thrilled to hear that our service professional's knowledge and expertise have helped keep your home protected. At Aptive Environmental, we take pride in providing thorough, effective treatments tailored to each home’s needs.
It’s wonderful to know that our service has made a noticeable difference for you. Feedback like yours motivates our team to continue delivering the high-quality, reliable service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
The service is very good and they keep…
The service is very good and they keep you updated.
December 23, 2025
Reply from Aptive Pest Control - Dallas
Hi Saul,
Thank you for sharing your feedback! We’re glad to hear that our service has been consistent and that our updates help keep you informed. At Aptive Environmental, we strive to provide reliable, thorough care while ensuring our customers feel confident in the work being done to protect their homes.
It’s wonderful to know that our efforts are appreciated. Feedback like yours motivates our team to continue delivering professional, high-quality service. We truly appreciate you choosing Aptive!
-Jasmine
Active Awesomeness
Active Awesomeness
Orlando was great. He let me know when he was coming, pics of the work, and asked if I had any concerns.
February 6, 2026
Reply from Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that Orlando provided excellent service, kept you informed, shared photos of the work, and addressed your concerns. At Aptive, we take pride in delivering reliable, thorough, and transparent pest protection for every home and yard we serve.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Mark,
Thank you for sharing your experience! We’re thrilled to hear that Dalton did a great job. At Aptive, we take pride in having service professionals who are thorough, reliable, and attentive to every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our treatments have been effective in keeping insects under control around the exterior of your home. At Aptive, we take pride in providing thorough and reliable pest protection that keeps your yard and home safe.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Aptive works to keep me as a customer
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the work and make me aware of observations about pests at my house. Chase communicated well with my wife and made her feel comfortable. We'll done.
February 11, 2026
Reply from Aptive Pest Control - Dallas
Hi Peter,
Thank you so much for sharing your experience! We’re thrilled to hear that Chase delivered thorough, professional service while keeping you informed and making your wife feel comfortable. At Aptive, we pride ourselves on providing clear communication, attention to detail, and care that helps our customers feel confident in their home’s protection.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to keep your home protected.
-Jasmine
The tech was friendly.
February 12, 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional made a positive impression with their friendly approach. At Aptive, we aim to combine professionalism with a welcoming, respectful experience for every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
The technician is always polite and responsive
The technician is always polite and checks to see if there are any issues that need addressing. If not, he explains what he will do and sends a follow up email with photos when finished.
February 6, 2026
Reply from Aptive Pest Control - Dallas
Hi Marsha,
Thank you for sharing this wonderful feedback! We’re so glad to hear your Aptive service professional is consistently polite, communicative, and thorough, taking the time to check for any concerns, explain the service, and follow up with photos afterward. Providing clear, attentive care like this is exactly what we strive for, and it means a lot to know you’re having such a positive experience. We truly appreciate you choosing Aptive to care for your home.
-Jasmine
It appears that he had just what we needed.
Came early in the morning so we didn't have to wait around all day. He saw what was going on with ants inside the house. He had some bait and did the ants go after it. The next day not nearly as many ants.
February 8, 2026
Reply from Aptive Pest Control - Dallas
Hi Calvin,
Thank you for sharing your experience! We’re glad your Aptive service professional was able to arrive early, quickly identify the ant activity, and apply a treatment that made a noticeable difference by the very next day. Providing timely, effective care is exactly what we strive for, and it means a lot to know you’re already seeing results. We truly appreciate you choosing Aptive to help protect your home.
-Jasmine
Respectful communication before and…
Respectful communication before and during treatment. Will stay with Aptive.
February 6, 2026
Reply from Aptive Pest Control - Dallas
Hi Steve,
Thank you for sharing your experience! We’re thrilled to hear that our team’s respectful communication before and during your treatment made a positive impression. Building trust and providing reliable service is exactly what we strive for at Aptive, and it means a lot to know you plan to stay with us. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Very good manner for pest control man
Very good manner for pest control man, willingness to spray inside and deal with snow outside, price is fine.
January 28, 2026
Reply from Aptive Pest Control - Dallas
Hi Mark,
Thank you for sharing your experience. We’re glad to hear that our service professional provided courteous, attentive service and went above and beyond to handle both the indoor treatment and challenging outdoor conditions. It’s also great to know that you feel our pricing is fair.
Providing reliable, flexible, and professional service is exactly what we strive for at Aptive. We truly appreciate you choosing us to care for your home and for taking the time to recognize our team’s efforts.
-Jasmine
Courteous and thorough upon arrival ask…
The service technician upon arrival ask what specifically needs attention. He is always very courteous and takes the time needed to do a thorough job.
February 4, 2026
Reply from Aptive Pest Control - Dallas
Hi Miriam,
Thank you for sharing your experience. We’re glad to hear that your service professional takes the time to ask about your specific concerns, is courteous, and completes a thorough job. Providing attentive, personalized service while making sure every area is properly addressed is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for recognizing the care and professionalism of our team.
-Jasmine
Casey was very professional
Casey was very professional. He arrived on time, treated our property and followed up with pictures so we would know all the areas he treated.
February 1, 2026
Reply from Aptive Pest Control - Dallas
Hi Cindy,
Thank you for sharing your experience. We’re thrilled to hear that Casey provided professional, thorough service and kept you informed with pictures of the areas treated. Clear communication and attention to detail like this are exactly what we strive for at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Great experience but occasional scheduling issues
Techs are always friendly, professional, and responsive. I’ve had issues with corporate automatically and somewhat aggressively scheduling treatments in addition to what I had originally signed up for. Or, techs showing up in the morning when I had scheduled them for the afternoon. While very frustrating, Aptive has always addressed the issues appropriately and at no additional cost. I plan to stay with the company for now.
January 28, 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for taking the time to share your experience. We’re glad to hear our service professionals have consistently been friendly, professional, and responsive, as providing that level of care is a top priority for us at Aptive.
I completely understand how frustrating scheduling issues can be, whether it’s treatments being added automatically or appointments arriving earlier than expected. We’re glad we’ve been able to address these concerns for you, and we appreciate your patience as we work to make scheduling as smooth as possible.
It means a lot to hear that you plan to continue with Aptive. We truly value you as part of the Aptive neighborhood and look forward to providing reliable, effective service that meets your expectations in the future.
-Jasmine
They are flexible with my schedule
They are flexible with my schedule. The technician calls ahead to let me know when he will arrive. Always asks if I am having specific problems.
January 22, 2026
Reply from Aptive Pest Control - Dallas
Hi Kathy,
Thank you for taking the time to share this feedback. We’re glad to hear that the flexibility with scheduling and the call ahead have helped make your visits easier to plan.
It’s also great to know your service professional takes the time to check in about any specific concerns before getting started. At Aptive, those conversations are an important part of making sure each visit is tailored to what you’re seeing around your home.
We truly appreciate you being part of the Aptive neighborhood and for choosing Aptive to care for your home.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Brandon,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professionals have consistently been professional, courteous, and punctual. At Aptive, providing service you can rely on and feel confident about is always our goal, and it’s wonderful to know that we’ve delivered that experience for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone who serves you.
-Jasmine
Technician was professional and polite
Technician was professional and polite. Explain everything about service he provided
January 15, 2026
Reply from Aptive Pest Control - Dallas
Hi Jane,
Thank you for taking the time to share your experience. We’re glad to hear that our service professional was professional, polite, and took the time to clearly explain the service provided. Clear communication and respectful, thorough service are what we strive for at Aptive, and it’s wonderful to know our team delivered that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
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