Banner for Aptive Pest Control - Dallas

Aptive Pest Control - Dallas Reviews 251

TrustScore 4.5 out of 5

4.5

2030 G Ave, Ste 1100, 75074 Plano, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more

Company replied

Rated 5 out of 5 stars

Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.

Company replied

Rated 4 out of 5 stars

Aptive is wonderful to alert me before arriving and inform me of any changes to the appointment if necessary. Aptive has been good to return should part of my service not been met. They are profess... See more

Company replied

Rated 5 out of 5 stars

The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.


Company details

  1. Pest Control Service

About Aptive Pest Control - Dallas

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2030 G Ave, Ste 1100, 75074, Plano, TX, United States

  • 14699330849
Promotion box for Aptive Pest Control - Dallas

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super friendly pest control specialist

Super friendly pest control specialist. He listened to my needs and followed through with my requests.

January 21, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Melody,

Thank you for taking the time to share your experience. We’re thrilled to hear that our pest control specialist was friendly, attentive, and followed through on your requests. Listening to our customers and addressing their specific needs is exactly what we strive for at Aptive, and it’s wonderful to know our team delivered that for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

Long time customer

Long time customer - Dependable and does what is asked to maintain a bug barrier around house

January 20, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi James,

Thank you for being a long-time customer and for sharing this, we truly appreciate it. Dependability and following through on what’s asked are things we take seriously at Aptive, especially when it comes to maintaining a consistent bug barrier around your home.

It means a lot to know you’ve trusted us over time, and we’re grateful to have you as part of the Aptive community. Thank you for choosing Aptive and for allowing us to continue taking care of your home.

-Jasmine

Rated 5 out of 5 stars

Good job!

I like that the tech's let me know when they plan to be there, when they arrive and when they are finished. And send photos of the areas they serviced.

January 9, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Sara,

Thank you for sharing your feedback! We’re glad to hear that our team keeps you informed every step of the way and provides photos of the areas serviced. At Aptive, we take pride in delivering thorough, professional service while keeping our customers confident and aware of the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

James gives the very best customer service

James gives the very best customer. He patiently helps and listens to all of my pesty questions..
Also, one of my neighbors was at my house while James was here and as we were talking he mentioned that since we were friends he could 'up with a great discount with the "friends and family" plan.
I love that he texts every visit, before and after. I am aware of everything that is going on. Thank you!!!

January 12, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Suzanne,

Thank you so much for sharing your experience! We’re thrilled to hear that James has been patient, attentive, and thorough in answering all of your questions. It’s wonderful to know that his communication before and after each visit has helped you feel informed and confident in your service.

We truly appreciate your loyalty and the trust you’ve placed in Aptive. Our team takes pride in providing friendly, professional service and ensuring every customer feels valued. Thank you for being a part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The technician sprayed around the house…

The technician sprayed around the house and treated the yard and took photos of his work. Good job!

January 16, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi James,

Thank you for sharing your feedback! We’re glad to hear that our service professional thoroughly treated your home and yard, and that the photos helped show the work completed. At Aptive, we take pride in providing detailed, reliable service while keeping our customers informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

The technician Abe is very professional…

The technician Abe is very professional and committed on to do a good job. He answered all our questions and I could sense his knowledgement. Thanks for doing an excellent job.

January 15, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Abe provided professional, knowledgeable, and attentive service. It’s wonderful to know he took the time to answer all your questions and ensured the job was done thoroughly. We’ll be sure to pass along your kind words to Abe. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

Excellent communication from the…

Excellent communication from the service technician plus appreciated the pictures he sent.

January 15, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Julie,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional provided excellent communication and followed up with helpful photos. Clear communication and keeping our customers informed are key parts of the service we aim to provide, and it’s wonderful to know that this made a positive difference for you. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

Richardson external treatment

Aptive rep was conscientious and helpful.

January 8, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Rex,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional was conscientious and helpful during your visit.

At Aptive, we strive to provide service that is both thorough and attentive, and it’s wonderful to know that commitment came through for you. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Gave detail of service done with…

Gave detail of service done with pictures.

January 7, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Tuan,

Thank you for sharing your feedback! We’re glad to hear that our team provided detailed service updates and shared pictures to keep you informed. At Aptive, clear communication and thorough service are priorities, and your kind words mean a lot to our team.

-Jasmine

Rated 5 out of 5 stars

The service rep advised me of every…

The service rep advised me of every step - coming - service while at my home and leaving

January 7, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Debra,

Thank you for sharing your feedback! We’re glad to hear our service professional kept you informed at every step, from arrival to completion. At Aptive, clear communication and attentive service are priorities, and it’s wonderful to know that effort made a difference for you.

-Jasmine

Rated 5 out of 5 stars

Sawyer from Aptive came out

Sawyer from Aptive came out, sprayed all the areas my contract requires, and was quite thorough. He forwarded me photos and let me know when he was finished. He deserves a 10/10 on his diligence and attitude.

December 30, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi David,

Thank you for taking the time to share your experience! We’re thrilled to hear Sawyer provided thorough service, communicated clearly, and documented his work with photos. Recognition like yours for his diligence and positive attitude means a lot to him and our entire team.

We appreciate you choosing Aptive and giving us the opportunity to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Great service - above and beyond!

Hunter was very helpful with a new pest problem I had and went above and beyond. Took time to address issue and explain to me what he was doing. Great service!

January 2, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Kayla,

Thank you for sharing your experience! We’re so glad to hear that Hunter went above and beyond to address your pest concern and took the time to explain the process. At Aptive, our goal is to provide thorough, attentive service that not only solves problems but also gives our customers confidence and peace of mind.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

The tech was very helpful and…

The tech was very helpful and informative

January 3, 2026
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi James,

Thank you for sharing your experience! We’re glad to hear that our service professional was both helpful and informative. At Aptive, we pride ourselves on providing knowledgeable service that not only addresses pest concerns but also gives our customers confidence and peace of mind about the protection of their home.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

Abraham did an amazing job… we had…

Abraham did an amazing job… we had additional issues and he referred us to a great company to help out. Really appreciated the extra mile

December 31, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Robin,

Thank you for sharing your experience! We’re thrilled to hear that Abraham went above and beyond to address your needs and even referred you to a trusted partner for additional issues. At Aptive, providing thorough, helpful service and going the extra mile to ensure our customers’ homes are protected is at the heart of what we do.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service.

-Jasmine

Rated 5 out of 5 stars

Very Professional

Very Professional

December 30, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi James,

Thank you for your feedback! We’re glad to hear that our team’s professionalism has made a positive impression. At Aptive, we take pride in providing reliable, thorough service so our customers feel confident their homes are protected. We truly appreciate you choosing Aptive.

-Jasmine

Rated 5 out of 5 stars

Good Communication from employee

Good Communication from employee. On time. Good review of work.

December 30, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Donna,

Thank you for sharing your feedback! We’re glad to hear that our employee communicated clearly, arrived on time, and provided a thorough review of the work completed. At Aptive, we strive to provide attentive and reliable service with every visit, and it’s wonderful to know this was reflected in your experience. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

Always professional and on schedule.

Always professional and on schedule.

December 21, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Jim,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has consistently been professional and on schedule. At Aptive, we take pride in providing reliable, thorough, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Super easy to work with

Super easy to work with, quality treatment, helpful and quick communication, and reliable as the day is long. I live in a wooded neighborhood adjacent to the creek, and I have pets…so a solid pest control service that is also safe is a must! Aptive has checked all the boxes. Each technician has been so knowledgeable and helpful!

December 19, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Josh,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has provided reliable, knowledgeable, and helpful service while keeping your home and pets safe.

At Aptive, we strive to deliver thorough, professional, and attentive pest control solutions, especially in unique environments like wooded neighborhoods. It’s wonderful to know that our efforts are making a difference and meeting your expectations. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Efficient

Efficient, on time, friendly.

December 18, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Pat,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has been efficient, punctual, and friendly.

At Aptive, we strive to provide reliable, professional, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Very good service 😃

December 24, 2025
Aptive Pest Control - Dallas logo

Reply from Aptive Pest Control - Dallas

Hi Scott,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that you’re happy with the service you received. At Aptive, we strive to provide professional, reliable, and thorough service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look