The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied

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The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
Company replied
Aptive is wonderful to alert me before arriving and inform me of any changes to the appointment if necessary. Aptive has been good to return should part of my service not been met. They are profess... See more
Company replied
The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2030 G Ave, Ste 1100, 75074, Plano, TX, United States

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Super friendly pest control specialist. He listened to my needs and followed through with my requests.

Reply from Aptive Pest Control - Dallas
Long time customer - Dependable and does what is asked to maintain a bug barrier around house

Reply from Aptive Pest Control - Dallas
I like that the tech's let me know when they plan to be there, when they arrive and when they are finished. And send photos of the areas they serviced.

Reply from Aptive Pest Control - Dallas
James gives the very best customer. He patiently helps and listens to all of my pesty questions..
Also, one of my neighbors was at my house while James was here and as we were talking he mentioned that since we were friends he could 'up with a great discount with the "friends and family" plan.
I love that he texts every visit, before and after. I am aware of everything that is going on. Thank you!!!

Reply from Aptive Pest Control - Dallas
The technician sprayed around the house and treated the yard and took photos of his work. Good job!

Reply from Aptive Pest Control - Dallas
The technician Abe is very professional and committed on to do a good job. He answered all our questions and I could sense his knowledgement. Thanks for doing an excellent job.

Reply from Aptive Pest Control - Dallas
Excellent communication from the service technician plus appreciated the pictures he sent.

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas
The service rep advised me of every step - coming - service while at my home and leaving

Reply from Aptive Pest Control - Dallas
Sawyer from Aptive came out, sprayed all the areas my contract requires, and was quite thorough. He forwarded me photos and let me know when he was finished. He deserves a 10/10 on his diligence and attitude.

Reply from Aptive Pest Control - Dallas
Hunter was very helpful with a new pest problem I had and went above and beyond. Took time to address issue and explain to me what he was doing. Great service!

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas
Abraham did an amazing job… we had additional issues and he referred us to a great company to help out. Really appreciated the extra mile

Reply from Aptive Pest Control - Dallas
Good Communication from employee. On time. Good review of work.

Reply from Aptive Pest Control - Dallas

Reply from Aptive Pest Control - Dallas
Super easy to work with, quality treatment, helpful and quick communication, and reliable as the day is long. I live in a wooded neighborhood adjacent to the creek, and I have pets…so a solid pest control service that is also safe is a must! Aptive has checked all the boxes. Each technician has been so knowledgeable and helpful!

Reply from Aptive Pest Control - Dallas
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