It would have been better if our entire service could have been done on the first visit, rather than scheduling a retreatment. After asking whether the eves were treated, the first technician said he... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service I receive is always great - their team members over communicate and are efficient in finding solutions to my yard's problems. Visits never take more than ~20 minutes. I feel like a valued... See more
Company replied
Issac provided our Aptive Pest Control service today. He sent us a heads-up text when he was 15-20 minutes out from arrival & again when he arrived. Issac was very polite, asked about any special conc... See more
Company replied
I signed up for service from a door-to-door salesperson. They were professional, and courteous. They weren't pushy - they were just good at sales and doing their job. I later reconsidered and canceled... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
6801 South Emporia St, Ste 103, 80112, Greenwood Village, CO, United States
- 17207906495
We overthink pests so you don't have to.
4.5
Excellent
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
The service I receive is always great - their team members over communicate and are efficient in finding solutions to my yard's problems. Visits never take more than ~20 minutes. I feel like a valued customer every time they visit my home!
April 24, 2026
Reply from Aptive Pest Control - Denver
It’s wonderful to hear that your service continues to feel consistently efficient, well-communicated, and effective at handling the needs of your yard. Knowing that each visit is quick, thorough, and leaves you feeling valued really speaks to the experience we aim to deliver. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Denver
Hi Nick,
We really appreciate you taking a moment to share this. At Aptive, we know good communication and a considerate approach make all the difference, so it’s great to hear De delivered that kind of experience for you. We’ll be sure to pass your feedback along to him. Thanks for choosing Aptive, we’ve got this handled and we look forward to keeping that same level of care going for you.
-Jasmine, Aptive Care Team
Courteous and informative and attention…
Courteous and informative and attention to detail
May 5, 2026
Reply from Aptive Pest Control - Denver
Hi Tricia,
Courteous, informative, and attentive to detail, that’s exactly the kind of experience we aim to deliver at Aptive. Thanks so much for choosing us and for sharing your feedback, it truly means a lot to our team. We’re glad everything felt well handled and that your service professional took the time to make sure nothing was overlooked. We’ll keep that same level of care and attention going for you moving forward.
-Jasmine, Aptive Care Team
I’ve needed a service for 3 months and…
I’ve needed a service for 3 months and these guys can’t provide ya 100# only 70% maybe.
April 28, 2026
Reply from Aptive Pest Control - Denver
Hi Jarron,
Thanks for taking the time to share this, and I’m sorry to hear your experience has felt incomplete after waiting for support over the past few months. That’s not the level of follow-through we aim for at Aptive, especially when you’ve been expecting consistent results.
We’d really like the opportunity to look into what’s been happening with your service and figure out where things may have fallen short, so we can work toward a better outcome for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and make this right.
At Aptive, our goal is dependable, full-service care you can actually feel confident in, because when we say we’ve got this handled, it means taking full ownership of the results, not partial progress.
-Jasmine, Aptive Care Team
Justin is very personable and hears…
Justin is very personable and hears what I have to say. He does a great job.
April 30, 2026
Reply from Aptive Pest Control - Denver
Hi Janet,
We really appreciate you sharing this! It’s great to hear that Justin took the time to listen and made your experience a positive one.
That kind of communication and attentiveness is exactly what we aim for at Aptive, making sure every service is handled with care and your concerns are truly heard. We’ll be sure to pass your kind words along to Justin.
Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
They come out and check all the areas…
They come out and check all the areas needed. The staff is very knowledgeable
April 24, 2026
Reply from Aptive Pest Control - Denver
Hi Shanna,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team has been thorough in checking all the necessary areas and that you’ve found them knowledgeable, that combination is exactly what we aim to deliver on every visit.
We’re glad your experience has been consistent and reliable, and we’ll keep working to make sure everything continues to be fully handled with care and attention to detail, we’ve got this handled.
-Jasmine, Aptive Care Team
Teck did a great job explaining what he…
Teck did a great job explaining what he was going to do & asking if any specific areas of concern.
April 30, 2026
Reply from Aptive Pest Control - Denver
Hi Walter,
It’s great to hear your service professional took the time to clearly explain the treatment and check in about any specific areas of concern. That kind of communication helps make sure nothing gets missed and that you feel confident about what’s being done around your home.
At Aptive, we believe the best service is one where everything feels handled with clarity and care from start to finish. We really appreciate you choosing Aptive and trusting us to take care of your home, we’re always here whenever you need us.
-Jasmine, Aptive Care Team
They always confirm the day before
They always confirm the day before, ask before they get there if you have any problem areas and on the final call after they leave, they always send pictures of anything they find.
April 29, 2026
Reply from Aptive Pest Control - Denver
Hi Kimberley,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear the consistent communication, from the day-before confirmation to the pre-visit check-in about problem areas and the post-service photos, has been helpful for you.
At Aptive, we work hard to make sure every step is handled clearly and proactively so you always know what’s happening at your home. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Reliable Professional Service
I have been a monthly service customer for many years. I have the outside and some areas inside my home treated as prevention. The guys are knowledgeable, thorough and courteous. Anytime we have an issue between visits (i.e. new wasp nest), they come back and make it right. We had a mouse problem for a short time, and they got rid of them.
April 28, 2026
Reply from Aptive Pest Control - Denver
Hi there,
We really appreciate you taking the time to share this, and even more so your long-term trust in Aptive over the years. It means a lot to hear that our team has consistently been knowledgeable, thorough, and courteous while helping protect your home.
We’re also glad our follow-up visits and additional support have helped when new issues come up, like the wasp nest and the short-term mouse concern. At Aptive, our goal is to make sure things are handled quickly and correctly, not just during scheduled service, but anytime something unexpected pops up.
Thank you for sticking with us and being part of the Aptive community for so long, we truly appreciate you.
-Jasmine, Aptive Care Team
Ontime with appt.
Ontime with appt., and notice beforehand. Service documentation is complete and accurate
April 28, 2026
Reply from Aptive Pest Control - Denver
Hi Mike,
We really appreciate you taking the time to share this, thank you. It’s great to hear our team was on time, provided advance notice, and delivered complete and accurate service documentation, that consistency is exactly what we aim for at Aptive.
At Aptive, we want you to feel confident that everything is handled with clear communication and attention to detail from start to finish. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.
-Jasmine, Aptive Care Team
Lorenzo
Lorenzo, the tech on site, did a great job of keeping me informed abt arrival AND he was very receptive to my major concerns..flying pests in backyard where my small grandkids play. He found 2 wasp nests and removed them.
April 26, 2026
Reply from Aptive Pest Control - Denver
We’re so glad to hear Lorenzo kept you well informed about his arrival and took your concerns seriously, Susan! It’s especially great that he was attentive to the situation in your backyard and was able to locate and remove the wasp nests. That kind of thorough care makes a big difference, especially in spaces where your grandkids play. We’re happy to know you felt heard and supported during the visit.
Thank you for choosing Aptive to handle your pest control needs!
-Alexis
technician was cordial and did all I…
technician was cordial and did all I asked him to do!
April 24, 2026
Reply from Aptive Pest Control - Denver
We’re really glad to hear that our service professional was cordial and handled everything you requested, Betty. It’s great knowing your needs were fully addressed and the visit went smoothly. Providing attentive, respectful service is always our goal, and we're so glad you've been satisfied. Thanks for trusting Aptive to help protect your home from unwanted pests!
-Alexis
Reply from Aptive Pest Control - Denver
Hi Mary,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your Aptive experience has been efficient, thorough, and pleasant. That’s exactly the standard we aim for every visit, making sure everything is handled with care, attention, and professionalism from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Denver
Hi Corrie,
Thank you for sharing this, we really appreciate it. Clear communication makes a big difference, and we’re glad your service professional delivered that level of experience during your service with Aptive. We’ve got this handled, and we’ll keep working to make sure that same strong communication continues to be a consistent part of every visit.
-Jasmine
Was a Retreatment Necessary?
It would have been better if our entire service could have been done on the first visit, rather than scheduling a retreatment. After asking whether the eves were treated, the first technician said he couldn't do them because the winds were above 15mph. At the retreatment, the winds were still high, but that technician did a dusting of our eaves, rather than a spray. I don't know why the first technician didn't do that.
April 18, 2026
Reply from Aptive Pest Control - Denver
Hi Sibille,
Thank you for sharing this, I can understand how that would feel confusing, especially expecting everything to be completed on the first visit.
This isn’t the level of clarity we aim for at Aptive. Differences in treatment methods, especially due to weather, should always be clearly explained so you’re not left guessing.
We’ve got this handled on our end, we’re reviewing this with our team to ensure better consistency and communication moving forward. Please feel free to reach out if you’d like us to take a closer look at your service.
-Jasmine
It took way TOO long to get a supervisor with a ladder to my home!
It took way TOO long to get a supervisor to my home, to remove a wasp’s nest from the furnace vent. This required a supervisor with a ladder. Zach, the supervisor who eventually came, was fabulous. However, Aptive needs a much better method of communication between the person who answers calls and the representatives they send. The first representative they sent was not a supervisor and he had no ladder. I had left specific instructions, which were ignored. I also think the representatives need better training in insects and in how to treat customers. Perhaps supervisor Zach could provide such training. Otherwise customers like me will choose other service providers when their contracts expire.
April 10, 2026
Reply from Aptive Pest Control - Denver
Hi there,
Thanks for taking the time to share this and for being an Aptive customer. I’m really glad to hear Zach was able to step in and properly handle the wasp nest situation, especially under those conditions.
That said, I’m sorry for the delays, the initial miscommunication, and that your instructions weren’t followed. I understand how frustrating that must have been, and we appreciate you calling it out so we can improve coordination and training.
At Aptive, we’ve got this handled, and that includes tightening communication and making sure the right team shows up prepared the first time.
-Jasmine
Excellent customer service and friendly…
Excellent customer service and friendly technician. Service with a smile ☺️☺️☺️☺️
April 17, 2026
Reply from Aptive Pest Control - Denver
Thanks for taking a moment to share this with us, Darnelle! We're so glad you had an excellent experience with our customer service and that our team was friendly and provided service with a smile. Your satisfaction is our top priority, and your feedback truly brightens our day. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Though service.
April 16, 2026
Reply from Aptive Pest Control - Denver
This is great to hear, Kirk! We're thrilled you've been having a positive experience with our services. Your feedback is incredibly valuable to us, and we look forward to handling your pest concerns for years to come. If you ever need assistance in the future, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
Reply from Aptive Pest Control - Denver
Hi Marilyn,
Thank you for sharing this great feedback! We’re really glad to hear Brandon was efficient and informative during your service visit.
At Aptive, we aim to make every interaction clear, helpful, and easy to understand so you always feel confident about the work being done. It’s great to know your experience felt handled with care and professionalism. We truly appreciate you trusting us with your home!
-Jasmine
Happy with their service!
April 11, 2026
Reply from Aptive Pest Control - Denver
Hi there,
Thank you so much for sharing this! We’re really glad to hear you’re happy with your service from Aptive.
That’s exactly what we aim for, simple, reliable service that gives you peace of mind, because we’ve got it handled. We truly appreciate you trusting us with your home!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.