My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more
Company replied

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My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more
Company replied
Love Aptive. This company has provided services for us for years. They’re always professional, timely, and effective. Would definitely recommend.
Aptive Pest Control is the best! Their technichians are knowledgeable and skilled professionals. My technician, Marquis Moore did an excellent job treating my house. He explained what bed be doing and... See more
Company replied
I have been pretty happy with them until yesterday and 1 other time! Just like any company you have a few bad apples ! Yesterday and 1 other time I had a rep that did absolutely nothing due to the wea... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2909 Pacific Avenue, 27406, Greensboro, North Carolina, United States

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The honest truth is I like to pick my own times and every time I go on your app to pick a time for pest control to come out, there are no times available. Also I have had on more than one occasion still an infestation with bugs and haven’t had been successful with getting the problem resolved. I have spoken to someone as well as sent pictures in where I am unhappy about the service, but yet to no avail, I’m still not getting the best service that I should be getting. Thank you for your concern in this matter.

Reply from Aptive Pest Control - Greensboro
Jaden has been servicing our home and he has done a great job! Very professional service is provided and he answers all my questions and concerns.

Reply from Aptive Pest Control - Greensboro
I have noticed a marked decrease in mosquitoes during the Summer months. They are reliable, can reschedule when asked, come monthly, have a reasonable price, have friendly competent technicians who seek feedback and are responsive to my concerns.

Reply from Aptive Pest Control - Greensboro
The representative checked around the house for spider webs. He cleaned and sprayed around the house. Even though he normally does not do pest control in the yard he checked the places we previously had ant hills. He did a great job.

Reply from Aptive Pest Control - Greensboro
Since joining Aptive about 10 months ago, I have had none of the repetitive issues inside that I had for years with ants. They're gone. My technician arrives on time and does an extremely thorough job of treating the yard and inside when I'm here. Everyone is so pleasant and helpful to work with.

Reply from Aptive Pest Control - Greensboro
The technician was on time, polite, and asked about our specific needs.

Reply from Aptive Pest Control - Greensboro
Let us know he was on his way. Came within the time frame and on the day promised. Appeared to do a good job. Was friendly. Thank you!

Reply from Aptive Pest Control - Greensboro

Reply from Aptive Pest Control - Greensboro
Jaden gave a good job on an extremely cold day, I was very impressed that he did a good job and covered the area he was supposed to do

Reply from Aptive Pest Control - Greensboro
Arrived on time. Went right to work clearing spider webs and inspecting the house. Treated all areas, and went over their findings with us.Service was complete in a thorough and efficient time frame.

Reply from Aptive Pest Control - Greensboro

Reply from Aptive Pest Control - Greensboro
Technician was friendly, courteous, professional, and helpful. He addressed our issue quickly.

Reply from Aptive Pest Control - Greensboro
*EDIT*- The company did reach out and refund the cancelation fee. I have added one star for customer service, though I am frustrated that I had to wait until the company saw reviews to be heard.
Don't use Aptive. They charged my account despite my informing them I was canceling and refused to refund. I was not satisfied with their service regardless, but it added more fuel to the fire of an already shitty situation. They also charged $200 to cancel on top of the refusal to refund.

Reply from Aptive Pest Control - Greensboro
The Service Technicians are very thorough and very knowledgeable about what insects need taken care of in the area and at the time of year they are rendering service. Furthermore, the customer service representatives and their supervisors are very accommodating when there is a rare issue that needs corrected. The company's representatives are always professional; thorough and courteous; always positive and pleasant. All in all, I recommend this company without any reservations.

Reply from Aptive Pest Control - Greensboro
Very professional and kind. They go up and beyond to ensure everything is alright, all the time.

Reply from Aptive Pest Control - Greensboro
Quick response to a problem. Very professional service provider!

Reply from Aptive Pest Control - Greensboro
Marquis did a wonderful job being so thorough and helpful! We appreciate his attention to details!

Reply from Aptive Pest Control - Greensboro
Communications between customer and company are good for the most part but sometimes slow to get responses.
Personnel are very friendly and accommodating and happy to go the extra mile when needed.
Getting seasonal mosquito coverage is a nice option but my standing order was lost in the shuffle between management and exterminator working my house.

Reply from Aptive Pest Control - Greensboro
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