My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more
Company replied
Love Aptive. This company has provided services for us for years. They’re always professional, timely, and effective. Would definitely recommend.
Company replied
Aptive Pest Control is the best! Their technichians are knowledgeable and skilled professionals. My technician, Marquis Moore did an excellent job treating my house. He explained what bed be doing and... See more
Company replied
I have been pretty happy with them until yesterday and 1 other time! Just like any company you have a few bad apples ! Yesterday and 1 other time I had a rep that did absolutely nothing due to the wea... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2909 Pacific Avenue, 27406, Greensboro, North Carolina, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Greensboro
Good customer communication. Makes a genuine effort to cover all areas.

Reply from Aptive Pest Control - Greensboro
Worker was great and communicative. Understanding of needs and what we wanted. Great overall.

Reply from Aptive Pest Control - Greensboro
Austin has been doing a great job. He knows every part of the house / yard that needs attention. He is always punctual and friendly.

Reply from Aptive Pest Control - Greensboro
I Have No Knowledge That They Were Even Here--We Were Home Most All Day---Wayne Kiger

Reply from Aptive Pest Control - Greensboro
Customer service is superb.
They listen to my requests and or concerns and help me immediately. The guys that come here to spray are always gentleman and also listen to and help as they can while working.

Reply from Aptive Pest Control - Greensboro
I was under contract with Aptive Pest Control for over 12 months, but when I needed to end my service just one month early, I was still charged a fee of more than $200. Despite how long I had been a customer, they refused to work with me in any meaningful way.
The customer service representatives are polite, but that’s about where the helpfulness ends. If you aren’t interested in continuing or expanding your service, they will not do anything to assist you or find a reasonable solution.
The actual pest control service was adequate, but certainly not worth the high cost—especially given how they treat loyal customers. I would not recommend Aptive and encourage others to read the fine print carefully before signing up.

Reply from Aptive Pest Control - Greensboro
They are very friendly and always let me know when they are coming

Reply from Aptive Pest Control - Greensboro
There is good advance notice of the visit and asked if there were any problem areas to know about. After the services were completed, the technician sent me a report with the treatments and other services received that time. A few photos of the work were were also provided. At the end a notice of the next visit.

Reply from Aptive Pest Control - Greensboro
Frienfly responsive..would prefer 1/2hour lead time for visit so if I want to meet I can or the ability to schedule visit time in advance(for routine visits)…pleased with aptive

Reply from Aptive Pest Control - Greensboro

Reply from Aptive Pest Control - Greensboro
Never seem to get pest under control before it happens. Then always say it will take time to take effect. Relay information and get no feedback on what they did. What they did is a statement they use every time.

Reply from Aptive Pest Control - Greensboro
Our guy Chris is Awesome. Great personality and very knowledgeable of all aspects of his job. Answered every question we had.
Would love him to be our pest control person full time!!!

Reply from Aptive Pest Control - Greensboro
Every time these guys come to my home, they are not only mindful of pest control, but also my pets and my time. They're always punctual, text to let me know they're on the way & go over before and after what they're treating for and how they treated and where. GREAT SERVICE ALWAYS!

Reply from Aptive Pest Control - Greensboro
Always prompt and provide excellent communication as well as doing a thorough job.

Reply from Aptive Pest Control - Greensboro
The tech was really nice and polite. They are very punctual and I have only had 1 treatment that was not up to standard in over a year and I can’t say it was the tech’s fault that they had him treat my property in the rain.

Reply from Aptive Pest Control - Greensboro
The attitude and thoroughness of the technician along with his knowledge of seasonal changes reassured me that I made a great decision going with Aptive.

Reply from Aptive Pest Control - Greensboro
Since I have very little experience with this type of service..I don't have anything to compare it to. I did have to call them back for something that wasn't done, but they were prompt to fix the issue . We still have bugs, spiders that come back, but maybe that's to be expected.

Reply from Aptive Pest Control - Greensboro
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.