My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more
Company replied
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See what reviewers are saying
Love Aptive. This company has provided services for us for years. They’re always professional, timely, and effective. Would definitely recommend.
Company replied
Aptive Pest Control is the best! Their technichians are knowledgeable and skilled professionals. My technician, Marquis Moore did an excellent job treating my house. He explained what bed be doing and... See more
Company replied
I have been pretty happy with them until yesterday and 1 other time! Just like any company you have a few bad apples ! Yesterday and 1 other time I had a rep that did absolutely nothing due to the wea... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2909 Pacific Avenue, 27406, Greensboro, North Carolina, United States
- 13365692436
We overthink pests so you don't have to.
4.2
Great
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Aptive Pest Control - Greensboro
Hi Terry,
Thank you for your kind words! We’re glad to hear our service professionals are prompt, informed, and courteous—that’s exactly the standard we aim for at Aptive Environmental. Providing reliable and respectful service is very important to us.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.
-Jasmine
Reply from Aptive Pest Control - Greensboro
Hi Mae,
Thank you for your feedback! We’re glad to hear our service professional provided professional and thorough service—that’s exactly the standard we aim for at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Reply from Aptive Pest Control - Greensboro
Hi Donald,
Thank you for your kind words! We’re delighted to hear that our team has been responsive and attentive to your concerns. At Aptive, providing excellent service and addressing your needs promptly is our top priority. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and dedication.
-Jasmine
On time and communication was great
On time and communication was great. Still not seeing the results expected from the product. Ants, ticks, gutter spiders and gnats and mosquitoes are still a big problem even after three sprays.
July 1, 2025
Reply from Aptive Pest Control - Greensboro
Hi James,
Thank you for sharing your feedback and for recognizing our commitment to punctuality and communication. We’re truly sorry to hear that you’re still dealing with ants, ticks, spiders, gnats, and mosquitoes despite our treatments. At Aptive, we want to ensure you get the effective protection you expect and deserve. We’d love the opportunity to review your service and tailor a solution that better addresses these ongoing concerns. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to make things right. Your satisfaction and comfort in your home are very important to us.
-Jasmine
Reply from Aptive Pest Control - Greensboro
Hi Marc,
Thank you for sharing your feedback with us. We’re so sorry to hear about your experience with product availability—it’s definitely not the standard we aim to provide. At Aptive, our goal is to ensure every service is fully equipped to treat your home effectively and thoroughly. I’d love to look into this further and help make things right. If you could reach out to us at socialmedia@goaptive.com with your service address, I’ll review your account and make sure your next service has everything needed to fully address your concerns. We appreciate you being part of the Aptive community and look forward to improving your experience moving forward.
-Jasmine
I am still seeing ants and spiders…
I am still seeing ants and spiders around the house. While I was told I should give it 3 to 4 weeks for the treatment to work, I was being treated by another company and I did not see either just after the treatment.
UPDATE:
The spiders and ants seem to have disappeared. The technician who has been coming out is friendly and seems thorough.
June 6, 2025
Reply from Aptive Pest Control - Greensboro
Hi there,
Thank you for sharing your experience, and for trusting Aptive to protect your home. We’re sorry to hear you’re still seeing ants and spiders, and we understand how frustrating that can be — especially when comparing it to past treatments.
While our products are designed to work over a few weeks, we know lingering pests can still be unsettling. Some infestations require follow-up visits, and we’re more than happy to get a service professional back out to reassess.
Please feel free to reach out at socialmedia@goaptive.com— we’re here to make sure you feel confident and supported with your service from Aptive.
-Jasmine
Well they promised a lot originally and…
Well they promised a lot originally and have backed off of a lot of those promises. We are currently looking for a new pest service
June 3, 2025
Reply from Aptive Pest Control - Greensboro
Hi Tina,
Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Aptive hasn’t lived up to the promises made initially. At Aptive, we strive to deliver consistent, reliable service that meets each customer’s expectations, and it’s clear we missed the mark for you.
We truly value your business and would welcome the chance to better understand your concerns and see how we can make things right. Please don’t hesitate to reach out to our team directly at socialmedia@goaptive.com—your satisfaction is important to us, and we want to do everything we can to earn back your trust.
Thank you for giving us a try, and we appreciate the opportunity to improve.
-Jasmine
Service people are kind and respectful
Service people are kind and respectful. Haven't seen any of the pesky ants since starting services with this company. It's a relief to be able to adjust the appointment date when things come up unexpectedly.
May 23, 2025
Reply from Aptive Pest Control - Greensboro
Hi Darrin,
Thank you for the kind words! We’re so glad to hear that the ants are gone and that our team’s respectful service and flexible scheduling have made a positive impact. At Aptive, we’re all about making pest control easy, effective, and centered around your needs. We truly appreciate you being part of the Aptive family!
-Jasmine
Team members are always pleasant
Team members are always pleasant, but need more knowledge of the treatments being provided and treatments that be added day of. Follow through on what was offered could be better. Was told traps would be dropped off the next day. Did not receive nor get a correspondence explaining why items were not brought.
May 21, 2025
Reply from Aptive Pest Control - Greensboro
Hi Steve,
Thank you for your honest feedback. We're glad to hear our service professionals are pleasant, but we also understand how important clear communication and follow-through are when it comes to your service experience. At Aptive, we're committed to improving and making sure you feel confident in the treatments provided. We appreciate you bringing this to our attention and would love the opportunity to address these concerns directly to ensure you get the full, transparent service you deserve. Thanks for being part of the Aptive family.
-Jasmine
The only reason I didn’t give 5 stars…
The only reason I didn’t give 5 stars this time is, ever since we started using Aptive I was delighted to no longer have to do a bi-weekly brush down of cobwebs and spider webs on my front porch, especially between the railings. But since the last visit I have had to brush them down myself a few times. Don’t know if he missed doing that or what, but that was one of my favorite benefits. Otherwise, good job and service.
May 1, 2025
Reply from Aptive Pest Control - Greensboro
Hi Gladys,
Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that you’ve been enjoying the benefits of our service, especially with the cobwebs and spider webs around your porch. We completely understand how important that detail is, and we’re sorry that it wasn’t fully addressed during your most recent visit. We’ll be sure to pass this along to your service professional to ensure that this is taken care of moving forward. Your satisfaction is important to us, and we appreciate the opportunity to continue to serve you. Thanks for being a valued part of the Aptive neighborhood—we look forward to keeping your home comfortable and looking its best!
-Jasmine
Great customer service
Great customer service, on time- rep listened and acted rapidly to my concerns.
May 6, 2025
Reply from Aptive Pest Control - Greensboro
Hi Martin,
We’re so glad to hear our service professional made a great impression and addressed your concerns quickly—that’s exactly the kind of care we aim to deliver at Aptive! Thanks for trusting us to protect your home.
-Jasmine
Friendly
Friendly. Returned with needed equipment that he didn't have in order to address an issue.
April 22, 2025
Reply from Aptive Pest Control - Greensboro
Hi Karen,
Thank you so much for your feedback! We’re glad to hear that our service professional was friendly and able to return promptly with the equipment needed to address the issue. At Aptive, we’re committed to providing the best service possible, and we appreciate your understanding and patience. If there's anything else we can do, please don’t hesitate to reach out. We’re here for you!
-Jasmine
Re-Schedual
I had to reschedual my appointment, the person you sent was not very professional. Knocked on my door said I’m here and then shot bug spray straight across my front door with it open. All over some wood shelves that were on the porch. Not happy about that. I’ve all ready done this survey once and never heard a thing back. But that’s how this company operates, I also don’t like that there is no # to call to reach anyone!!!!!!
April 10, 2025
Reply from Aptive Pest Control - Greensboro
Hi Kimberly,
Thank you for sharing your experience with us -- I'm really sorry to hear about the way your recent service was handled. That's not the level of professionalism or care we hold our team to at Aptive, and we completely understand why you'd be upset, especially after trying to give feedback and not hearing back. We appreciate you bringing this to our attention, and we want to make this right. Please reach out to us at socialmedia@goaptive.com so we can look into this further and help ensure your concerns are addressed properly. Your experience matters to us, and we truly value the opportunity to improve.
-Jasmine
Reply from Aptive Pest Control - Greensboro
Hi Kathryn,
Thank you so much for the kind words! We're so glad to hear that Chris made a great impression and took the time to explain everything clearly -- that's exactly the experience we aim to provide at Aptive. We truly appreciate you being a part of the Aptive family and are always here to help however we can!
-Jasmine
Reply from Aptive Pest Control - Greensboro
Hi Ameer,
Thanks so much for the kind words! We're thrilled to hear that our team at Aptive has been consistently on time and delivering great service. It means a lot to us that you trust us to help protect your home, and we're grateful to have you as part of the Aptive family!
-Jasmine
Service no-show!
I received two emails prior to the scheduled service date of Wednesday and then I got this request here to review the service on Tuesday. You tell me what’s going on Because we didn’t see anyone here servicing. I expect you to refund whatever you charged me this month. Any questions please call me at 336-749-6161. Jasmine responded to this review however her facts are incorrect. I have emails from Aptiv dated 4/5 and 4/8 both of which say my service was scheduled to be on 4/9 not on 4/22 as her response says. My experience with Aptive says their biggest weakness is scheduling. I expect my charges to my credit card this month will be refunded.
April 8, 2025
Reply from Aptive Pest Control - Greensboro
Hi Ron,
Based on your account, your next service is scheduled for April 22nd. The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
Reply from Aptive Pest Control - Greensboro
We're so happy to hear you this treatment went well for you, Chandler! It's wonderful knowing that every member of our team you've interacted with has been doing a great job, and we appreciate you taking the time to share this experience with us. Thank you for being a part of the Aptive neighborhood!
-Alexis
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